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Customer Service Representative Manager Jobs in Groton, CT

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Domino's Pizza

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Westerly, RI · On-site

$16 - $22/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

FastSigns

Customer Service Representative

Clinton, CT · On-site

$15.75 - $21.50/hr

FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team! Benefits ... will be made by the management of this franchisee. All inquiries about employment at this ...

Meineke

Customer Service Representative

New London, CT · On-site

$16.94 - $18/hr

Locally-Owned Job Summary We are looking for a Customer Service Representative to join our team ... Telephone management to promote scheduling and shop traffic flows * Entering/maintaining customer ...

Marmon

Finance Customer Service Representative

Pawcatuck, CT · On-site

$16 - $22/hr

The Customer Service Representative will manage both our customer service and accounting mailboxes, gathering and entering data into our ERP from various sources. They will perform entry-level ...

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Customer Service Representative Manager information

See Groton, CT salary details

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How much do customer service representative manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service representative manager in Groton, CT is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Manager vs Customer Service Supervisor?

AspectCustomer Service Representative ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree and management experienceOften requires high school diploma or associate degree, with supervisory experience
Work EnvironmentOversees multiple teams, involved in strategic planningSupervises daily operations of customer service reps
Employer UsageCommon in larger organizations with multiple customer service teamsFound in various industries, often in call centers or retail
Search & Comparison IntentPeople looking for managerial roles in customer serviceIndividuals seeking supervisory roles or team lead positions

The Customer Service Representative Manager typically holds a higher-level position with strategic responsibilities and requires more advanced credentials. The Customer Service Supervisor focuses on daily team supervision and operational tasks. Both roles are essential in customer service operations but differ mainly in scope and level of responsibility.

How much does a customer service representative manager get?

A customer service representative manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, location, and company size. They often oversee customer service teams, implement policies, and may require leadership skills and industry certifications.

What is the role of a customer service representative manager?

A customer service representative manager oversees a team of customer service agents, ensuring they provide effective support to customers, resolve issues, and meet performance targets. They handle staffing, training, and quality assurance, often using customer management tools and metrics to improve service quality.

What are the most commonly searched types of Customer Service Representative jobs in Groton, CT?

The most popular types of Customer Service Representative jobs in Groton, CT are:

What cities near Groton, CT are hiring for Customer Service Representative Manager jobs?

Cities near Groton, CT with the most Customer Service Representative Manager job openings:

Customer Service Representative Manager jobs near you
Infographic showing various Customer Service Representative Manager job openings in Groton, CT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $38,877 per year, or $18.7 per hour.

Customer Service Representative

Revere Staffing Partners Corp.

Madison, CT • On-site

$75K/yr

Full-time

Posted 4 days ago

Job description

Title: Customer Service Representative  

Location: Madison, CT 
Job Type: Temp to hire or Direct Placement 
Schedule: Monday–Friday, 8:00 AM–4:30/5:00 PM 
Compensation: Up to $75,000 annually, based on experience 
 

Position Overview 

Revere Staffing Partners is seeking an experienced Customer Service Representative for a direct-hire opportunity with an established printing and converting operation in Madison, CT. 

Printing industry experience is required for this position. 

The Customer Service Representative will serve as an important connection between customers, sales, and production. This role is responsible for maintaining strong customer relationships, ensuring order accuracy, and helping coordinate information throughout the production and shipping process. 

Key Responsibilities 

  • Enter customer orders into the open job system. 
  • Assist with preparing sales order entry forms. 
  • Prepare and maintain customer release and shipping documentation. 
  • Track customer inventories. 
  • Send confirmation letters for estimates and orders. 
  • Track orders throughout the entire process, from artwork through production and shipment. 
  • Respond to customer questions and provide timely order updates. 
  • Communicate with sales, production, and customers to keep projects moving efficiently. 
  • Prepare reports related to customer purchases. 
  • Identify and assist in resolving potential customer or production issues. 
  • Maintain accurate customer and order records. 
  • Perform additional reporting and administrative responsibilities as requested by management. 

Skills & Qualifications 

  • Printing industry experience is required. 
  • Minimum of 3 years of customer service or sales experience. 
  • Strong written and verbal communication skills. 
  • Excellent interpersonal and customer service skills. 
  • Strong organizational skills with the ability to prioritize multiple projects. 
  • Ability to remain professional and effectively handle customer concerns. 
  • Strong attention to detail and order accuracy. 
  • Proficiency with Microsoft Office or equivalent software. 
  • Ability to work effectively with customers, sales teams, and production personnel. 
  • Associate degree preferred but not required. 

For more information, please contact Hamden@reveresp.com or (203) 850-7442. 

Revere Staffing Partners is an Equal Opportunity Employer (EOE) and values diversity in the workplace.