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Customer Service Representative Intern Jobs in Riverside, IL

AlphaGraphics

Customer Service Representative

Chicago, IL · On-site

$40K - $45K/yr

Our tight-knit team in AlphaGraphics - US715 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

EPIC Fitness Group

Customer Service Representative

Darien, IL · On-site

$15.50 - $21.25/hr

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members ...

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Customer Service Representative Intern information

What is a customer service representative intern?

Customer Service Representative Interns are individuals who are gaining practical experience in assisting customers, resolving issues, and supporting the customer service team of a company. Their responsibilities typically include answering inquiries, processing orders, and learning company protocols for handling customer complaints. As interns, they are mentored by experienced staff and receive training to develop communication, problem-solving, and organizational skills. This role helps prepare them for future full-time positions in customer service or related fields.

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help interns build rapport and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting business reputation and retention.

What are some common challenges faced by customer service representative interns, and how can they effectively overcome them?

Customer Service Representative Interns often encounter challenges such as handling difficult customers, quickly learning company policies and systems, and balancing multiple inquiries simultaneously. To overcome these, it's important to actively listen to customer concerns, seek guidance from experienced team members, and utilize available training resources. Developing strong communication skills and maintaining a positive attitude can also help interns build confidence and deliver excellent service, even in high-pressure situations.

What are the most commonly searched types of Customer Service Representative jobs in Riverside, IL?

The most popular types of Customer Service Representative jobs in Riverside, IL are:

What cities near Riverside, IL are hiring for Customer Service Representative Intern jobs?

Cities near Riverside, IL with the most Customer Service Representative Intern job openings:

Customer Service Representative Intern jobs near you
Infographic showing various Customer Service Representative Intern job openings in Riverside, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Service Representative

EPIC Fitness Group

Wheaton, IL • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Key responsibilities

  • Greet members and guests, providing exceptional customer service and making them feel comfortable and welcomed.

  • Answer phones, assist callers with questions, check in members, provide club tours, and sign up new members.

  • Respond to member questions and concerns in a timely and professional manner.

Job description

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:
  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (available to eligible employees)
  • Employee Referral Bonus Program
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program!
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)

Some of your responsibilities will include:
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.

Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.

What It Means to Join the Planet Fitness Team:
  • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
  • It means being part of a company that cares about improving the health and well-being of our communities.
  • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
  • It means encouraging professional growth and development.
  • It means creating a positive impact in our local communities through philanthropic initiatives.
  • It means being part of a brand of which you can be proud!

Equal Opportunity Employer

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