ZipRecruiter

Log In

1

Customer Service Representative Intern Jobs in Riverside, IL

U-Haul

Customer Service Representative

Romeoville, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Rosemont, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

PeopleShare Inc

Customer Service Rep

Willowbrook, IL · On-site

$20/hr

Customer Service Representative - Consumer Products Join a growing team where exceptional customer service, attention to detail, and problem-solving skills make a real impact! We're seeking a ...

Ritchie Bros.

Customer Service Representative

Schaumburg, IL · On-site

$15.75 - $21.50/hr

The Customer Service Representative has a high level of customer service skills. Customer Service Representative can operate with minimal supervision and can act as a team lead for office staff in ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Representative Intern JobsCustomer Service Representative Intern Jobs in Riverside, IL

Customer Service Representative Intern information

What is a customer service representative intern?

Customer Service Representative Interns are individuals who are gaining practical experience in assisting customers, resolving issues, and supporting the customer service team of a company. Their responsibilities typically include answering inquiries, processing orders, and learning company protocols for handling customer complaints. As interns, they are mentored by experienced staff and receive training to develop communication, problem-solving, and organizational skills. This role helps prepare them for future full-time positions in customer service or related fields.

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, active listening, and a positive attitude help interns build rapport and resolve issues effectively. These skills are crucial for delivering excellent customer experiences and supporting business reputation and retention.

What are some common challenges faced by customer service representative interns, and how can they effectively overcome them?

Customer Service Representative Interns often encounter challenges such as handling difficult customers, quickly learning company policies and systems, and balancing multiple inquiries simultaneously. To overcome these, it's important to actively listen to customer concerns, seek guidance from experienced team members, and utilize available training resources. Developing strong communication skills and maintaining a positive attitude can also help interns build confidence and deliver excellent service, even in high-pressure situations.

What are the most commonly searched types of Customer Service Representative jobs in Riverside, IL?

The most popular types of Customer Service Representative jobs in Riverside, IL are:

What cities near Riverside, IL are hiring for Customer Service Representative Intern jobs?

Cities near Riverside, IL with the most Customer Service Representative Intern job openings:

Customer Service Representative Intern jobs near you
Infographic showing various Customer Service Representative Intern job openings in Riverside, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Service Representative

FieldBridge, LLC

Morton Grove, IL • On-site

$21 - $23/hr

Other

Re-posted 4 days ago

Job description

Customer Service Representative

FieldBridge is looking for a Morton Grove, IL based Customer Service Representative to work for a global water technology company.

Pay/Schedule: $21-23/hr | 8 AM - 5 PM or 7 AM - 4 PM, M-F. Weekly pay + benefits.

Position Overview

We are seeking experienced Technical Customer Service Representatives to join our Commercial Team in Morton Grove, IL. In this role, you will be responsible for receiving and processing customer orders, resolving inquiries related to delivery and product availability, and coordinating with internal departments to ensure seamless operations. This is a fast-paced, detail-oriented position ideal for a professional with a background in B2B technical customer service and hands-on experience with ERP and CRM systems.

Key Responsibilities
  • Receive, verify, edit, and accurately process customer orders in SAP, OHANA, and Salesforce systems
  • Address customer inquiries and resolve issues related to delivery, complaints, and product availability with professionalism and urgency
  • Maintain an accurate customer order database and generate inter-departmental inquiries for product availability and expedite requests
  • Evaluate stock availability against shipping schedules and communicate updates to customers and internal teams
  • Perform other duties as assigned by the Customer Service Supervisor or Manager
Required Qualifications
  • 3 or more years of customer service experience in a technical product line; B2B experience preferred
  • Two years of college or technical schooling, or five years of experience in a technical position
  • Proficiency in SAP, Salesforce, and OHANA; experience with ERP and CRM systems required
  • Proficient in Microsoft Office
  • Strong communication, organizational, and customer advocacy skills
  • Solid math and technical aptitude with strong attention to detail
  • Ability to manage multiple priorities independently in a fast-paced environment
  • Proficiency in a second language is a plus
  • Must be authorized to work in the United States without sponsorship now or in the future

Apply