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Customer Service Representative Floater Position Jobs

Customer Service Rep Job Overview Reports to: Customer Service Supervisor Location: Garden Grove ... Floater Holiday This position requires access to knowledge and technical data regulated by the ...

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Customer Service Representative Floater Position information

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$9

$18

$26

How much do customer service representative floater position jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer service representative floater position in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Floater Position vs Customer Service Associate?

AspectCustomer Service Representative Floater PositionCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; typically no additional certifications needed
Work EnvironmentVaries across departments or locations; flexible and dynamicConsistent location or department; routine customer interactions
Employer UsageUsed by companies needing flexible staffing across multiple sitesCommonly employed in retail, banking, or call centers for regular customer service

The Customer Service Representative Floater Position is a flexible role that covers multiple departments or locations, often requiring adaptability. In contrast, a Customer Service Associate typically works in a fixed environment with routine tasks. Both roles share similar credentials but differ mainly in scope and work setting.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Floater, and why are they important?

To excel as a Customer Service Representative Floater, you need a solid understanding of customer service practices, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Adaptability, effective communication, and a positive attitude are crucial soft skills for successfully handling a variety of assignments and environments. These skills enable floaters to seamlessly support different teams, quickly meet customer needs, and maintain service quality across multiple locations or departments.

What is a Customer Service Representative Floater Position?

A Customer Service Representative Floater is a flexible team member who fills in at various locations or departments as needed. They perform standard customer service duties such as answering inquiries, assisting with transactions, and resolving issues, but are not assigned to a single fixed location or team. This role requires adaptability, quick learning, and strong communication skills, as floaters must adjust quickly to new environments and procedures. The position is valuable for organizations that need extra coverage during peak times, staff shortages, or absences.

How does the floater aspect of the Customer Service Representative role impact daily responsibilities and team collaboration?

As a Customer Service Representative Floater, you'll be assigned to different teams or departments based on immediate needs, which means your daily responsibilities can vary. This flexibility allows you to support multiple areas, such as handling calls, assisting walk-in customers, or managing administrative tasks. You'll collaborate with a wide range of colleagues and quickly learn various procedures, which can be both challenging and rewarding. Adapting to different team cultures and workflows is key, but this exposure also offers a broader understanding of the organization and can open doors for career advancement.

$14.75 - $20.25/hr

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Posted 27 days ago


Job description

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Job Openings >> Customer Service Representative-Floater
Customer Service Representative-Floater
Summary
Title: Customer Service Representative-Floater ID: 1095 Location: Dynamic East (Moss Bluff) Department: Dynamic Dimensions East (Moss Bluff) Shift: Days Status: PRN
More about this job >
Description
Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions
 
  1. POSITION SPECIFICATIONS
    1. Educational Requirements:
                      Required:  High School Diploma

  Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance.

  1.  
  2.      B. Experience Requirements:  Prefer experience in exercise and fitness.
               C. Special Requirements:  Basic Life Support  -- Course C  and Standard First Aid
  1. JOB RELATED HAZARDS
    1. Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
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  • About
    • History
    • Leadership
    • Board Meeting Agenda & Minutes
    • Board of Commissioners
    • Annual Budget
    • Mission, Vision and Values
    • Quality, Compliance and Safety
    • Sexual Harassment Policy
    • Surplus Property
    • Appropriate Use Care Tool
  • Services
    • Breast Health
    • Cancer Care
    • Cardiology
    • Community Health Center
    • Ear, Nose & Throat Care
    • Emergency Care
    • Family Medicine
    • GI Care & Digestive Health
    • Home Health
    • Laboratory & Pathology
    • Nutrition & Wellness
    • Orthopaedics
    • Pediatric Care
    • Rehabilitiation Therapy
  • Patients & Visitors
    • Cafe Hours & Menu
    • Community Resources
    • Department Directory
    • Find a Location
    • Patients
    • Schedule an Appointment
    • Safe Haven For Babies
    • Visitors
    • Videos
  • Support WCCH
    • Ethel Precht Breast Cancer Program
    • Mac Burns Scholarship
    • Volunteer Services
    • Ways to Give
    • Foundation Board Meeting Minutes and Agenda
  • Providers
  • Events