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Customer Service Representative Floater Position Jobs

Community Veterinary Partners

CSR

Shenandoah, TX

$15.50 - $21/hr

This position involves addressing customer inquiries, resolving complaints, and providing detailed information about products and services to foster positive relationships. The CSR is responsible for ...

Cahaba Management & Consulting

CSR

Montgomery, AL

$14 - $16/hr

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing ...

Cahaba Management & Consulting

CSR

Tuscaloosa, AL

$14 - $16/hr

Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, your job is to make sure the customers are happy and that they continue doing ...

HomeTown Services

Customer Service Representative

Dallas, TX · On-site

$14.50 - $19.75/hr

... . The CSR will play a key role in delivering superior service to our clients by addressing ... This position requires strong communication skills, HVAC knowledge, and a commitment to providing ...

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All JobsCustomer Service Representative Floater Position Jobs

Customer Service Representative Floater Position information

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$26

How much do customer service representative floater position jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service representative floater position in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Floater Position vs Customer Service Associate?

AspectCustomer Service Representative Floater PositionCustomer Service Associate
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; typically no additional certifications needed
Work EnvironmentVaries across departments or locations; flexible and dynamicConsistent location or department; routine customer interactions
Employer UsageUsed by companies needing flexible staffing across multiple sitesCommonly employed in retail, banking, or call centers for regular customer service

The Customer Service Representative Floater Position is a flexible role that covers multiple departments or locations, often requiring adaptability. In contrast, a Customer Service Associate typically works in a fixed environment with routine tasks. Both roles share similar credentials but differ mainly in scope and work setting.

What are the key skills and qualifications needed to thrive as a Customer Service Representative Floater, and why are they important?

To excel as a Customer Service Representative Floater, you need a solid understanding of customer service practices, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is commonly required. Adaptability, effective communication, and a positive attitude are crucial soft skills for successfully handling a variety of assignments and environments. These skills enable floaters to seamlessly support different teams, quickly meet customer needs, and maintain service quality across multiple locations or departments.

What is a Customer Service Representative Floater Position?

A Customer Service Representative Floater is a flexible team member who fills in at various locations or departments as needed. They perform standard customer service duties such as answering inquiries, assisting with transactions, and resolving issues, but are not assigned to a single fixed location or team. This role requires adaptability, quick learning, and strong communication skills, as floaters must adjust quickly to new environments and procedures. The position is valuable for organizations that need extra coverage during peak times, staff shortages, or absences.

How does the floater aspect of the Customer Service Representative role impact daily responsibilities and team collaboration?

As a Customer Service Representative Floater, you'll be assigned to different teams or departments based on immediate needs, which means your daily responsibilities can vary. This flexibility allows you to support multiple areas, such as handling calls, assisting walk-in customers, or managing administrative tasks. You'll collaborate with a wide range of colleagues and quickly learn various procedures, which can be both challenging and rewarding. Adapting to different team cultures and workflows is key, but this exposure also offers a broader understanding of the organization and can open doors for career advancement.
Infographic showing various Customer Service Representative Floater Position job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CSR Customer Service Representative

CSR Customer Service Representative

Gas Express LLC

Pendleton, SC • On-site

$13.50 - $18.25/hr

Full-time

Posted 22 days ago

Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR’s.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to’s.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.