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Customer Service Representative Field Jobs in Decatur, GA

dbi

Customer Service Representative

Kennesaw, GA

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Atlanta Title Loans

Customer Service Rep

Riverdale, GA · On-site

$16/hr

Customer Service Representative ????ATLANTA TITLE LOANS ???? 7437 HWY 85 Riverdale, GA 30274 ???? Pay Range $16.00 per hour Bonus opportunities may be available where applicable but not guaranteed.

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U-Haul

Customer Service Representative

Jonesboro, GA

$14.50 - $19.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Heathos LLC

Customer Service Representative

Alpharetta, GA · On-site

$15.25 - $20.75/hr

Customer Service Representative Location: Georgia About Heathos Heathos is transforming the healthcare insurance landscape through a connected, data-driven ecosystem that simplifies complexity and ...

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All JobsCustomer Service Representative Field JobsCustomer Service Representative Field Jobs in Decatur, GA

Customer Service Representative Field information

See Decatur, GA salary details

$12

$24

$40

How much do customer service representative field jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for customer service representative field in Decatur, GA is $24.45, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $27.93 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Service Representative in the field typically does not earn $10,000 a month without significant experience, specialized skills, or working in high-paying industries like tech or finance. Most customer service roles pay between $2,500 and $4,000 monthly, but advanced positions or those with commission and bonuses can reach higher earnings. Achieving $10,000 monthly usually requires additional certifications, sales skills, or managerial responsibilities.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in using phones, email, and chat systems are often required. Patience, empathy, and adaptability are standout soft skills in this role. These skills ensure efficient resolution of customer issues, foster positive client relationships, and contribute to overall business success.

How can I make 2000 a week working from home?

A Customer Service Representative working from home can earn $2,000 a week by handling high call volumes, working flexible or extended hours, and gaining experience or specialized skills such as technical support or sales. Achieving this income level often requires consistent performance, strong communication skills, and possibly working for companies that offer higher pay rates or bonuses for overtime. Building a reputation for efficiency and expertise can also lead to opportunities for increased earnings.

What are Customer Service Representative Field jobs?

Customer Service Representative Field jobs involve assisting customers in person, often outside of a traditional office or call center environment. These representatives handle inquiries, resolve issues, and provide support directly at customer locations, such as homes or businesses. Their work may include troubleshooting products, delivering services, or gathering feedback to improve customer satisfaction. Strong communication and problem-solving skills are essential for success in this role.

What is a customer field representative?

A customer service representative in the field is a professional who interacts directly with customers at their locations to provide support, troubleshoot issues, and promote products or services. They often work independently, require good communication skills, and may use tools like mobile devices or CRM software to manage customer interactions.

What other jobs can a customer service representative do?

Customer Service Representatives can transition into roles such as sales associate, account manager, technical support specialist, or administrative assistant, leveraging their communication and problem-solving skills. They may also pursue positions in training, quality assurance, or customer success management, often requiring familiarity with CRM software and strong interpersonal abilities.

What is the difference between Customer Service Representative Field vs Customer Service Representative Call Center?

AspectCustomer Service Representative FieldCustomer Service Representative Call Center
Work EnvironmentOn-site at client locations, traveling often, outdoor or varied settingsIndoor, centralized call center environment
Required SkillsCommunication, problem-solving, adaptability, sometimes technical knowledgeCommunication, multitasking, computer proficiency
Common CertificationsCustomer Service Certification, technical certifications (if applicable)Customer Service Certification, call center training
Industry UsageRetail, healthcare, technology, field service industriesTelecommunications, retail, financial services

Customer Service Representative Field roles involve direct, face-to-face or on-site customer interactions, often requiring travel and technical knowledge. In contrast, Customer Service Representative Call Center positions are based in centralized call centers, focusing on phone or online support. Both roles require strong communication skills and customer service experience, but they differ mainly in work environment and daily tasks.

How do Customer Service Representatives in the field typically handle challenging customer interactions, and what support do they receive from their team?

Field-based Customer Service Representatives often encounter customers who are upset or facing urgent issues. To manage these situations, representatives are trained in active listening, empathy, and clear communication. They usually have access to a support network, including supervisors and technical specialists, who can provide guidance or escalate complex problems. Regular team meetings and ongoing training sessions help field representatives share experiences, learn best practices, and stay updated on company policies, ensuring they’re well-equipped to resolve customer concerns on-site.
What cities near Decatur, GA are hiring for Customer Service Representative Field jobs? Cities near Decatur, GA with the most Customer Service Representative Field job openings:
Customer Service Representative Field jobs near you
Customer Service Representative

Customer Service Representative

FYZICAL Therapy and Balance Centers

Roswell, GA

$15 - $18/hr

Full-time

Posted 7 days ago

FYZICAL rating

6.2

Company rating: 6.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

692nd of 873 rated healthcare providers

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Roswell GA, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Roswell, GA!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival

What FYZICAL employees say

Pay

Benefits

Hours and flexibility

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