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Customer Service Representative Evening Jobs in Tennessee

QCHI

Customer Service Representative

Goodlettsville, TN · On-site

$15 - $20.50/hr

As a Customer Service Representative you will: * Complete cash transactions for our customers * Initiate customer loans * Contact customers about past due payments * Work rotating shifts and some ...

Copart, Inc.

Customer Service Representative

Nashville, TN · On-site

$18 - $20.29/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Nashville Toyota North

Customer Service Rep

Madison, TN · On-site

$17/hr

Customer Service Rep Are you an administrative professional looking for exciting work? If so, join our office team at Nashville Toyota North in Nashville, TN as a full-time Customer Service Rep! We ...

VERITAS HHS

Customer Service Representative

Dyersburg, TN · On-site

$13.75/hr

Customer Service Representative Veritas-HHS is seeking a Customer Service Representative position to support the 20th Judicial District Child Support Services of Tennessee office in Nashville, TN but ...

VERITAS HHS

Customer Service Representative

Cleveland, TN · On-site

$13.25 - $17.75/hr

Customer Service Representative Veritas HHS seeks a Customer Service Representative for the 10th Judicial District Child Support Services of TN office located in Cleveland, TN. Veritas-HHS provides ...

QCHI

Customer Service Representative

Hendersonville, TN · On-site

$15 - $20.25/hr

The Customer Service Representative opportunity is a Full-Time position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving ...

McNail Insurance Agency, Inc.

Be Seen First

Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Bells, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

VERITAS HHS

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

Customer Service Representative Veritas-HHS is seeking a Customer Service Representative position to work at the 6th Judicial District Child Support Services of Tennessee office located in Knoxville ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Milan, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

McNail Insurance Agency, Inc.

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Customer Service Representative

Jackson, TN · On-site

$14 - $16/hr

Customer Service Representative McNail Insurance Agency, Inc. is seeking a dependable and customer-focused Customer Service Representative to join our team in Milan, TN . This is a full-time, in ...

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All JobsCustomer Service Representative Evening JobsCustomer Service Representative Evening Jobs in Tennessee

Customer Service Representative Evening information

What is a customer service representative evening?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the unique challenges of working as a customer service representative evening?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are the key skills and qualifications needed to thrive as a customer service representative evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Tennessee?

The most popular types of Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Service Representative Evening jobs?

Cities in Tennessee with the most Customer Service Representative Evening job openings:

Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Goodlettsville, TN • On-site

QCHI
1 - 5K employees
Learn more about QCHIexternal

$15 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team!
This position will work at Branch 4608 located at 601 S Main St, Ste. B, Goodlettsville, TN 37072
The Customer Service Representative opportunity is a full-time position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
Additional pay available based on experience.
As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!
As a Customer Service Representative you will need to bring:
  • At least 1 year of collections experience
  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred.
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance.
  • Ability to work with minimal supervision.
  • Reliable attendance is an essential requirement of the position.
  • Must be at least 19 years of age.
  • Must have proof of eligibility to legally work in the United States
We offer our Customer Service Representatives:
  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays
BENEFITS:
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.
ABOUT THE COMPANY
QCHI (Lend Nation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands Lend Nation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and Lend Nation) at our website www.qchi.com/company.
This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / Lend Nation is an Equal Opportunity Employer
Customer Service Representative
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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