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Customer Service Representative Evening Jobs in Kansas

Avflight

Customer Service Representative

Salina, KS · On-site

$15.25 - $20.75/hr

The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and ...

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Customer Service Representative Evening information

See Kansas salary details

$8

$20

$39

How much do customer service representative evening jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service representative evening in Kansas is $20.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $25.91 per hour, depending on experience, location, and employer.

What is a customer service representative evening?

Customer Service Representative Evening positions are roles where individuals assist customers with inquiries, complaints, or support needs during evening hours, typically after standard business times. These representatives handle phone calls, emails, or chats, providing information, resolving issues, and ensuring customer satisfaction. The evening shift is ideal for those who need daytime flexibility or who thrive in later work hours. Often, these positions are found in call centers or companies with 24/7 customer support. Strong communication skills and patience are essential for success in this role.

What are the unique challenges of working as a customer service representative evening?

Evening Customer Service Representatives often handle customer inquiries outside of standard business hours, which can include managing urgent concerns or assisting clients from different time zones. This shift may mean working with fewer on-site supervisors or support staff, requiring strong problem-solving skills and a high degree of independence. Additionally, evening shifts can involve a different customer demographic, such as individuals needing after-hours support, making adaptability and patience especially important. Team communication is typically managed through digital tools and scheduled check-ins to ensure continuity and support across shifts.

What are the key skills and qualifications needed to thrive as a customer service representative evening, and why are they important?

To thrive as a Customer Service Representative Evening, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online chat platforms is often required. Patience, resilience, and a positive attitude are essential soft skills for handling challenging customer interactions during off-peak hours. These skills ensure effective problem resolution, high customer satisfaction, and reliable support outside standard business hours.

What is the difference between Customer Service Representative Evening vs Customer Service Representative Day?

AspectCustomer Service Representative EveningCustomer Service Representative Day
Work HoursTypically evening shifts from 4 PM to 12 AMStandard daytime shifts from 8 AM to 4 PM or 9 AM to 5 PM
Work EnvironmentSame call centers or customer support offices, often quieter in eveningsSame environments, busier during regular business hours
Required CredentialsHigh school diploma or equivalent; customer service experienceSame as evening shift, often with more daytime availability
Employer & Industry UsageCommon in retail, telecom, and service industries with 24/7 supportStandard business hours support in similar industries

Both roles require similar skills and credentials, but the main difference lies in working hours. Evening shifts cater to customers outside regular business hours, while day shifts serve customers during standard hours. Your choice depends on your schedule preference and availability.

What are the most commonly searched types of Customer Service Representative jobs in Kansas?

The most popular types of Customer Service Representative jobs in Kansas are:

Customer Service Representative Evening jobs near you
Infographic showing various Customer Service Representative Evening job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,541 per year, or $20.9 per hour.

Customer Service Representative

Stoner's Pizza Joint

Wichita, KS • On-site

$12/hr

Full-time

Re-posted 2 days ago

Stoner's Pizza Joint rating

5.1

Company rating: 5.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

JOB DESCRIPTION

We are looking for a CSR to join our staff & serve America’s Best Pizzas!

As a CSR or customer service representative, your primary responsibilities include inputting orders on the POS screen both at the front counter & over the phone, handing food to customers or third-party representatives upon arrival, & providing product/service information with a smile. Your duties involve providing customers with a pleasant & inviting atmosphere; along with helping the rest of the staff in managing the restaurant.


Job Responsibilities include but are not limited to:


  • Greet and welcome customers to the restaurant 
  • Take orders, process payments, & customer phone calls
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
  • Receiving in-the-moment coaching & hands-on training 
  • Assisting management with in-store tasks & other daily store duties
  • Prepare customer orders & help with kitchen prep activities 
  • Bag, box, wrap, & distribute orders 
  • Cleaning, maintaining, & stocking the showroom & kitchen 
  • Complying with the rules and regulations of the company

REQUIREMENTS
  • Must be 18 years of age or older
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Familiarity with kitchen equipment & POS/KPS systems
  • Understanding of food hygiene
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Good time-management skills
  • Ability to enter orders using a computer keyboard or touch screen.
  • Flexibility to work in shifts, including weekends and evenings
  • Ability to handle the physical demands of a restaurant – standing, lifting, carrying, etc.

ABOUT THE COMPANY

At Stoner’s Pizza Joint, the name is memorable, and yes, our food is positively addictive. We’re a fast-paced, food-loving restaurant brand built on the kind of culture that makes each shift feel like a chance to create something great. From our signature dough recipe, developed 30 years ago, to the updates we’ve made under new leadership, we’re committed to honoring what pizza fans love while continuously improving what’s next. Today, we’re focused on delivering the flavors, freshness, and guest experience people want right now and building a concept that keeps getting better into the future. As a Customer Service Representative, you’ll be right at the heart of that experience. You’ll help guests feel welcome, make sure orders and requests are handled with care, and support a team that works hard, communicates clearly, and moves with purpose. Whether you’re looking for full-time or part-time hours, you’ll find a welcoming environment where your contribution matters, your energy is appreciated, and great service is part of the recipe for success.

What Stoner's Pizza Joint employees say

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