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Customer Service Representative Equipment Provided Jobs

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service ... Greet customers and provide them with a positive, engaging experience with your personality ...

US Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Description Summary The Customer Service Representative I (CSR I) is responsible for providing ... This position regularly utilizes the following office equipment: Computer, phone, copier, fax ...

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Customer Service Representative Equipment Provided information

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How much do customer service representative equipment provided jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service representative equipment provided in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer service representative equipment provided do?

A Customer Service Representative (Equipment Provided) is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services, typically over the phone, email, or chat. The 'Equipment Provided' part means that the employer supplies necessary tools such as a computer, headset, and sometimes even an internet stipend, so you don't have to use your own devices for work. This helps ensure that representatives have reliable and standardized equipment to perform their duties efficiently and securely from home. These roles often require good communication skills, patience, and problem-solving abilities.

What kind of equipment is typically provided to customer service representatives working remotely, and how does it support their daily responsibilities?

For remote Customer Service Representatives, employers commonly provide essential equipment such as a computer or laptop, a high-quality headset with a microphone, and sometimes a dedicated phone or VoIP system. This equipment is configured with secure access to customer relationship management (CRM) software and communication platforms needed for handling customer inquiries efficiently. Having standardized, company-provided tools ensures data security, consistent call quality, and reliable connectivity, allowing representatives to focus on delivering excellent service without technical interruptions.

What are the key skills and qualifications needed to thrive as a customer service representative equipment provided, and why are they important?

To thrive as a Customer Service Representative (Equipment Provided), you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and proficiency in basic computer operations are typically required. Patience, active listening, and adaptability help you manage customer inquiries effectively and maintain a positive interaction. These skills ensure customer satisfaction, efficient issue resolution, and contribute to overall company reputation and retention.

What is the difference between Customer Service Representative Equipment Provided vs Customer Support Specialist Equipment Provided?

FeatureCustomer Service Representative Equipment ProvidedCustomer Support Specialist Equipment Provided
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, service industriesTechnology, software, or hardware companies
Common Search & ComparisonCustomer Service Representative Equipment ProvidedCustomer Support Specialist Equipment Provided

Both roles typically require similar credentials and work environments, often involving call centers or office settings. Customer Support Specialists may have more technical knowledge, especially in tech-related industries. The main difference lies in the focus: customer service reps handle general inquiries, while support specialists often troubleshoot technical issues. Understanding these distinctions helps job seekers find the right role based on their skills and industry interests.

What cities are hiring for Customer Service Representative Equipment Provided jobs?

Cities with the most Customer Service Representative Equipment Provided job openings:

What states have the most Customer Service Representative Equipment Provided jobs?

States with the most job openings for Customer Service Representative Equipment Provided jobs include:

Customer Service Representative Equipment Provided jobs near you
Infographic showing various Customer Service Representative Equipment Provided job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.

Hudson, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Customer Service Representative - Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Ability to work cooperatively with others.
  • Assist with office operations including supply monitoring, deposits, and batch reporting.
  • Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
  • Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
  • Coordinate documentation and service setup for respiratory products and medical equipment.
  • Deal politely with patients and referral sources.
  • Maintain organized records and referral logs in compliance with JCAHO and company standards.
  • Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
  • Manage several tasks at once.
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
  • Predictable and regular attendance (arrive to work on time).
  • Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
  • Provide technical assistance and support for walk-in and retail equipment requests.
  • Performs other duties as assigned.

Why Join Rotech?
  • Be part of a mission-driven team improving lives through home-based care.
  • Work in a supportive environment with opportunities for growth and advancement.
  • Competitive compensation, benefits, and employee recognition programs.
Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen ( when applicable for the position )
  • Compliance with healthcare facility credentialing process ( when applicable for the position )
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
  • High school diploma or GED equivalent, required
Preferred Education and/or Experience
  • One year of related work experience, preferred
  • Experience in home healthcare, medical billing, or patient intake (preferred).
  • Familiarity with insurance verification and reimbursement practices.
  • Knowledge of medical terminology and durable medical equipment is a plus.
Skills and Competencies
  • Ability to interpret and respond to various forms of communication (verbal, written, visual)
  • Capable of working independently and collaboratively within a team
  • Demonstrated problem-solving, time management, and organizational skills
  • Excellent verbal and written communication skills in English
  • Maintain confidentiality and handle sensitive information with discretion
  • Strong attention to detail and ability to multi-task effectively
Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
  • Ability to lift and carry office and patient equipment (minimum 35 lbs)
  • May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
  • Must be able to sit, stand, walk, talk, and listen for extended periods
  • Regular contact with patients and equipment may involve exposure to contagious pathogens
  • Requires close vision for reading small print on screens and paperwork

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations
Make the right move-submit your resume today . Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account .
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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