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Customer Service Representative Equipment Provided Jobs

Sunbelt Rentals

Customer Service Representative

Radcliff, KY · On-site

$20.31 - $24.12/hr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Sunbelt also provides a comprehensive benefits package to its full-time employees. This package ...

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Customer Service Representative Equipment Provided information

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How much do customer service representative equipment provided jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service representative equipment provided in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What kind of equipment is typically provided to customer service representatives working remotely, and how does it support their daily responsibilities?

For remote Customer Service Representatives, employers commonly provide essential equipment such as a computer or laptop, a high-quality headset with a microphone, and sometimes a dedicated phone or VoIP system. This equipment is configured with secure access to customer relationship management (CRM) software and communication platforms needed for handling customer inquiries efficiently. Having standardized, company-provided tools ensures data security, consistent call quality, and reliable connectivity, allowing representatives to focus on delivering excellent service without technical interruptions.

What does a customer service representative equipment provided do?

A Customer Service Representative (Equipment Provided) is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services, typically over the phone, email, or chat. The 'Equipment Provided' part means that the employer supplies necessary tools such as a computer, headset, and sometimes even an internet stipend, so you don't have to use your own devices for work. This helps ensure that representatives have reliable and standardized equipment to perform their duties efficiently and securely from home. These roles often require good communication skills, patience, and problem-solving abilities.

What is the difference between Customer Service Representative Equipment Provided vs Customer Support Specialist Equipment Provided?

FeatureCustomer Service Representative Equipment ProvidedCustomer Support Specialist Equipment Provided
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Employer & IndustryRetail, telecommunications, service industriesTechnology, software, or hardware companies
Common Search & ComparisonCustomer Service Representative Equipment ProvidedCustomer Support Specialist Equipment Provided

Both roles typically require similar credentials and work environments, often involving call centers or office settings. Customer Support Specialists may have more technical knowledge, especially in tech-related industries. The main difference lies in the focus: customer service reps handle general inquiries, while support specialists often troubleshoot technical issues. Understanding these distinctions helps job seekers find the right role based on their skills and industry interests.

What are the key skills and qualifications needed to thrive as a customer service representative equipment provided, and why are they important?

To thrive as a Customer Service Representative (Equipment Provided), you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and proficiency in basic computer operations are typically required. Patience, active listening, and adaptability help you manage customer inquiries effectively and maintain a positive interaction. These skills ensure customer satisfaction, efficient issue resolution, and contribute to overall company reputation and retention.
More about Customer Service Representative Equipment Provided jobs
What cities are hiring for Customer Service Representative Equipment Provided jobs? Cities with the most Customer Service Representative Equipment Provided job openings:
What states have the most Customer Service Representative Equipment Provided jobs? States with the most job openings for Customer Service Representative Equipment Provided jobs include:
What job categories do people searching Customer Service Representative Equipment Provided jobs look for? The top searched job categories for Customer Service Representative Equipment Provided jobs are:
Customer Service Representative Equipment Provided jobs near you
Infographic showing various Customer Service Representative Equipment Provided job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Parts CSR (Customer Service Rep)

LandPro Equipment, LLC

Batavia, NY • On-site

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Why LandPro Equipment?
We're proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day.
Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service.
At LandPro Equipment, our team members aren't just employees, they're PROs.
A Day in the Life of a Parts CSR
As a Parts CSR, your day is all about building relationships, solving problems, and helping customers keep their equipment running. Whether you're visiting customers in the field or supporting them from the dealership, you'll be a trusted resource customers can count on.
You might start your morning reviewing customer orders before heading out to visit customers throughout your assigned territory. During your visits, you'll learn about their equipment and operational needs, recommend parts and maintenance solutions, answer questions, and identify opportunities to help keep their equipment performing at its best.
Throughout the day, you'll process parts orders and returns, follow up with customers, update equipment and customer information, and collaborate with the Parts, Sales, and Service teams to deliver an outstanding customer experience. You may also assist customers at the parts counter, resolve concerns, support special promotions, and identify new opportunities to better serve your customers.
Every day is different, but the goal is always the same: build strong relationships, solve problems, and help customers get the parts and support they need to keep their operations moving.
What You'll Do
As a Parts Customer Service Rep, you will:
  • build and maintain strong relationships with customers throughout your assigned territory
  • visit customers regularly to understand their equipment and parts needs
  • promote parts, maintenance programs, inspections, warranties, and service offerings
  • identify new sales opportunities and grow existing customer relationships
  • process parts sales, invoices, returns, and customer orders accurately
  • maintain customer profiles and equipment information
  • resolve customer concerns with professionalism and urgency
  • partner with Sales and Service teams to provide complete customer solutions
  • complete customer visit documentation and activity logs
  • assist at the parts counter when needed
  • represent LandPro professionally in the community and while operating a company vehicle

What You Bring
You'll be a great fit for this Parts CSR role if you:
  • enjoy building relationships and creating a great customer experience
  • like being out in the field meeting with customers while also working as part of a team
  • are a proactive problem solver who can identify customer needs and recommend solutions
  • communicate confidently and professionally with customers and coworkers
  • stay organized, manage your time well, and can balance multiple priorities
  • take pride in providing outstanding service and following through on commitments
  • value teamwork and are willing to jump in wherever needed

What you need to be a LandPro Parts Customer Service Rep:
  • 2+ years of experience in agriculture, turf, equipment, automotive, customer service, sales, or a related industry
  • strong customer service, communication, and relationship-building skills
  • basic computer skills, including Microsoft Office
  • valid driver's license with an acceptable driving record
  • ability to work independently while collaborating with teammates across multiple departments

It's a plus if you have:
  • parts sales or outside sales experience
  • knowledge of agricultural, turf, or compact construction equipment
  • experience working in a dealership or equipment-related environment
  • mechanical aptitude or the ability to understand equipment and parts applications
  • experience using inventory management or dealership software
  • familiarity with John Deere or other agricultural equipment brands

What We Offer
At LandPro, we invest in helping you grow, not just do a job.
• $19-$28/HR
• Paid Time Off (PTO) that grows with you + Paid Holidays
• Medical, Dental, Vision, Life Insurance, and Short-Term Disability
• 401K with Company Match + Access to Empeople
• Access to John Deere University + Earn While You Learn Program
• Employee Discount on Equipment & Parts
LandPro Equipment is an Equal Opportunity Employer. We are proud to recruit, hire, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
Requirements
Salary Description
$19/$28/HR

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