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Customer Service Representative Cst Jobs (NOW HIRING)

Customer Service Representative Location: Chicago, IL 60601 (Work from home, may go in-office as ... Monday - Friday 8-5pm CST - 40 hours each week POSITION SUMMARY: Position's purpose is to ensure ...

New

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Rep I

Irving, TX · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Monday to Friday 8:00am to 4:30pm CST * Work Hours: Monday to Friday with 8hr shift between the ...

Customer Service Rep I

San Antonio, TX · On-site

$14.50 - $19.50/hr

As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Training Hours: Monday to Friday 8:00am to 4:30pm CST * Work availability required: Monday to ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Rep I

Irving, TX · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Monday to Friday 8:00am to 4:30pm CST * Work Hours: Monday to Friday with 8hr shift between the ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Rep I

Irving, TX · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will be responsible for handling inbound customer calls ... Monday to Friday 8:00am to 4:30pm CST * Work Hours: Monday to Friday with 8hr shift between the ...

Preferred candidate will be located in Houston, TX and able to work M-F 10a-7p CST. As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their ...

Showing results 41-60

Customer Service Representative Cst information

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How much do customer service representative cst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service representative cst in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a customer service representative CST do?

A Customer Service Representative (CST) is responsible for assisting customers by answering their questions, resolving problems, and providing information about products or services. They typically handle inquiries via phone, email, chat, or in person and work to ensure customer satisfaction. CSTs may also process orders, manage returns, and document customer interactions, playing a key role in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer service representative CST?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is common in this role. Patience, empathy, and active listening help individuals excel when dealing with diverse customer needs and challenging situations. These skills ensure effective resolution of customer issues, foster positive client relationships, and contribute to overall organizational satisfaction.

What are some common challenges faced by customer service representatives CST and how can they be managed?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues efficiently. To manage these, it's important to develop strong communication and problem-solving skills, stay patient under pressure, and utilize available resources or scripts for support. Many companies offer ongoing training and have supportive team structures, enabling representatives to share experiences and strategies. Regular feedback and coaching can also help improve performance and job satisfaction in this fast-paced environment.

What is the difference between Customer Service Representative Cst vs Customer Support Specialist?

AspectCustomer Service Representative CstCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; technical or product-specific certifications may be beneficial
Work EnvironmentCall centers, retail, or office settings, interacting directly with customersCall centers, online chat, or email support, often with more technical or product-focused interactions
Employer & Industry UsageRetail, telecommunications, banking, and service industriesTechnology, software, electronics, and specialized service sectors
Common Search & Comparison IntentCustomer Service Representative Cst vs Customer Support Specialist

While both roles involve assisting customers, Customer Service Representatives Cst typically handle general inquiries and transactional support, whereas Customer Support Specialists often provide technical assistance and in-depth product support. The roles overlap in customer interaction and communication skills but differ in technical expertise and scope of support.

What cities are hiring for Customer Service Representative Cst jobs?

Cities with the most Customer Service Representative Cst job openings:

What are popular job titles related to Customer Service Representative Cst jobs?

For Customer Service Representative Cst jobs, the most frequently searched job titles are:

Customer Service Representative (CSR)

Osage Beach, MO

HONEST ABE'S HOME SERVICES
Personal Services • 11 - 50 employees

$15.25 - $20.75/hr

Full-time

Re-posted 8 days ago


Job description

We are looking for a customer-oriented Service Representative. A Customer Service Representative (CSR) will act as a liaison to provide product/service information and resolve any emerging problems that our customer accounts may face with accuracy and efficiency. The best CSRs are genuinely excited to help customers; they're patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities:

  • Manage large amounts of incoming calls
  • Make large amounts of outbound calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Follow up with customers on the quality of the service technician provided during their service call.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Extreme enthusiasm for the company and what it provides to their customers and employees!

Skills:

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Sales Skills
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Communication method(s) used:

  • Email
  • Phone
  • Chat

Schedule:

  • Monday to Friday Day shift
  • Rotating On Call Nights & Weekends

Work Remotely:

  • Hybrid

Benefits:

  • Flexible schedule
  • On-the-job training

Experience level:

  • 2 years

Shift:

  • Day shift
  • Rotating shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Work setting:

  • Call center
  • In-person

Education:

  • High school or equivalent (Required)

Experience:

  • call center: 2 years (Preferred)
  • customer service: 2 years (Preferred)

Ability to Relocate:

  • Osage Beach, MO 65065: Relocate before starting work (Required)

Work Location: In person