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Customer Service Representative Cigna Jobs in Colorado

MSI

Customer Service Representative (CSR)

Aurora, CO · On-site

$19 - $22/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

New

Omni Cable

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

OmniCable

Customer Service Representative

Denver, CO

$16.50 - $22.50/hr

Job Requirements Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the ...

OmniCable

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Customer Service Representative (Sales Support) | OmniCable Currently, we are looking for an outgoing and self-assured Customer Service Representative (Sales Support) to support the growth and ...

Golden Meds

Customer Service Representative

Denver, CO · On-site

$16.75 - $22.75/hr

CUSTOMER SERVICE REPRESENTATIVE Summary/Objective This role reports to the store's Assistant General Manager (AGM). The Customer Service Representative (CSR) will be on the floor to ensure the best ...

Basecamp Convenience

CSR

South Fork, CO

$15.25 - $20.50/hr

We are looking for a friendly, reliable, and motivated Customer Service Representative to join our convenience store team. In this role, you'll be the face of our store--welcoming customers ...

dbi

Customer Service Representative

Aurora, CO

$16.25 - $22/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Customer Service Representative

ASC Engineered Solutions, LLC

Denver, CO

$23 - $25.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

ASC Engineered Solutions rating

6.0

Company rating: 6.0 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Reliable Automatic Sprinkler Co. is seeking a Customer Service Representative (CSR).  The Customer Service Representative is the primary point of contact for our internal and external customers, addressing inquiries, resolving issues, and providing outstanding support. The CSR plays a crucial role in ensuring customer satisfaction and maintaining Reliable Automatic Sprinkler Co.'s reputation for excellence.
  • Responsible for communicating with customers via phone, email, fax, etc. 
  • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
  • Processes customer orders, changes, and returns
  • Resolves customer complaints by investigating problems, developing solutions, and making recommendations
  • Works closely with the Operations Supervisor as directed
  • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
  • Provides timely feedback regarding service failures or customer concerns
  • Works closely with Sales Representatives on quotes, status of orders etc. 
  • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
  • Performs other duties as directed


  • Strong communication and interpersonal skills
  • Outstanding customer service skills
  • Excellent time management ability
  • Ability to handle adversity and conflict with successful outcomes
  • Outstanding attention to detail and accuracy
  • Possesses strong commitment to team environment while working well with others
  • Works systematically and logically to resolve problems
  • Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
  • Knowledge of technical details of the company product
  • Proficient in computer data entry
  • Proficient in Microsoft Office and Dynamics 365
Qualifications
  • Associate's degree in business and/or Related Field
  • 2 + years of Customer Service experience in the manufacturing or construction industry


  • Medical, Dental, Vision and FSA are available 30 days following your start date
  • 401k with company match is available after 90 days of employment
  • Company-provided Life Insurance is provided for after 90 days of employment 
  • 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 
  • 2 weeks of vacation after 6 months of employment
  • 10 paid holidays - including your birthday!
  • Paid weekly

What ASC Engineered Solutions employees say

Pay

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Hours and flexibility

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