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Customer Service Rep Jobs in Springfield, VA (NOW HIRING)

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Caliber

Customer Service Representative

Silver Spring, MD · On-site

$15 - $18/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

New

Caliber

Customer Service Representative

Arlington, VA · On-site

$15 - $18/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

U-Haul

Customer Service Representative

Upper Marlboro, MD · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Upper Marlboro, MD · On-site

$15 - $17/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Springfield, VA

Customer Service Rep information

See Springfield, VA salary details

$10

$19

$28

How much do customer service rep jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for customer service rep in Springfield, VA is $19.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How can I make 2000 a week working from home?

A customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer commission or performance-based bonuses that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Some independent contractors or entrepreneurs in service-based industries may also achieve this level through their own efforts and client base.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

How to make 80000 a year working from home?

A customer service representative can earn $80,000 annually by gaining experience, developing specialized skills such as technical support or sales, and working for companies that offer higher pay or performance-based bonuses. Advancing to supervisory or specialized roles, obtaining relevant certifications, and working full-time or handling multiple clients can also increase income potential.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What does a customer service rep do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service Rep jobs in Springfield, VA? The most popular types of Customer Service Rep jobs in Springfield, VA are:
What are popular job titles related to Customer Service Rep jobs in Springfield, VA? For Customer Service Rep jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Springfield, VA look for? The top searched job categories for Customer Service Rep jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Customer Service Rep jobs? Cities near Springfield, VA with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Springfield, VA as of June 2026, with employment types broken down into 37% Full Time, 59% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,838 per year, or $19.6 per hour.

Customer Service Representative

Virginia Linen Service Inc

Capitol Heights, MD • On-site

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Be an early applicant

Job description

JOB DESCRIPTION

Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.


Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch."

RESPONSIBILITIES
  • Basic accounting and data entry
  • Accounts receivable
  • Telephone customer service
QUALIFICATIONS
  • Highly professional and dependable
  • High level of attention to detail
  • Strong communication skills, verbal and written
  • Excellent skills using Microsoft Word, Excel, and Outlook
BENEFITS
  • Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match
  • Paid Vacation
COMPANY DESCRIPTION

Virgina Linen Service of Maryland, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.
Virginia Linen Service of Maryland, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.