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Customer Service Rep Jobs in Spring Hill, TN (NOW HIRING)

Circle K

Customer Service Representative

Arrington, TN · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Smyrna, TN · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Murfreesboro, TN

$14 - $19.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Murfreesboro, TN · On-site

$14 - $19.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Nashville, TN

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Spring Hill, TN

Customer Service Rep information

See Spring Hill, TN salary details

$9

$17

$25

How much do customer service rep jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service rep in Spring Hill, TN is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Spring Hill, TN?

The most popular types of Customer Service Rep jobs in Spring Hill, TN are:

What are popular job titles related to Customer Service Rep jobs in Spring Hill, TN?

For Customer Service Rep jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Spring Hill, TN look for?

The top searched job categories for Customer Service Rep jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Customer Service Rep jobs?

Cities near Spring Hill, TN with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,763 per year, or $17.7 per hour.

Customer Service Representative (CSR) / Service Coordinator

Hawks and Company

Nashville, TN • On-site

$15.50 - $21/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Representative

The Customer Service Representative (CSR) is the primary point of contact for our valued clients and a vital link to our field operations. This role requires exceptional organizational skills, clear communication, and the ability to maintain composure under pressure. The CSR is responsible for efficiently receiving service requests, scheduling maintenance and repair appointments, and coordinating the daily activities of our field technicians to ensure prompt and professional customer service.

Key Responsibilities

  • Client and Communication Management
  • Intake: Answer all incoming service calls, emails, and online requests promptly and professionally.
  • Service Requests: Accurately gather detailed information regarding customer mechanical issues (e.g., HVAC, plumbing, refrigeration) and log details into the service management software.
  • Follow-up: Provide customers with timely updates on technician estimated arrival times, service status, and resolution timelines.
  • Invoicing Support: Prepare and process initial service work orders and assist the accounting team with invoicing when needed.
  • Technician Dispatch and Scheduling
  • Dispatching: Efficiently dispatch field technicians to service calls based on skill set, proximity, and urgency, maximizing technician productivity.
  • Schedule Management: Manage the daily schedule for all service technicians, including routine maintenance, emergency repairs, and planned installations.
  • Coordination: Maintain real-time communication with technicians to track job progress, manage unexpected delays, and re-route as necessary.
  • Permits & Access: Coordinate access requirements, security clearances, and necessary permits for technicians entering various commercial and industrial sites.
  • Administrative Support
  • Maintain and update customer records, including service history and equipment details.
  • Assist the Service Manager(s) with compiling weekly and monthly service reports.
  • Manage parts procurement and ordering for specific service jobs when required.

Required Qualifications

  • Experience: Minimum of 8-10 years of experience in a high-volume customer service, dispatch, or administrative role, preferably within the HVAC, plumbing, construction, or technical service industry.
  • Communication: Exceptional verbal and written communication skills; must be able to clearly communicate complex technical issues to non-technical clients.
  • Technical Proficiency: Demonstrated proficiency with service management software and Customer Relationship Management (CRM) tools.
  • Organization: Strong multitasking abilities, excellent attention to detail, and a proven ability to prioritize tasks in a fast-paced environment.
  • Education: High School Diploma or equivalent required.

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