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Customer Service Rep Jobs in Hackensack, NJ (NOW HIRING)

MagnaCare

Customer Service Representative

Melville, NY · On-site

$16.25 - $22.25/hr

Customer Service Representative MagnaCare is seeking Customer Service Representatives to assist members, physicians, hospitals, and other healthcare providers with member benefits, eligibility ...

FastSigns

Customer Service Representative

Forest Hills, NY · On-site

$17 - $23/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

Star Group

Customer Service Representative

Port Chester, NY

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

FastSigns

Customer Service Representative

Ridgewood, NY · On-site

$16.50 - $22.50/hr

Customer Service Representative FASTSIGNS is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Performance Bonus * Ongoing Training Opportunities A ...

U-Haul

Customer Service Representative

Orange, NJ · On-site

$15.92 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Robison

Customer Service Representative

Port Chester, NY · On-site

$17.75 - $24/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Cord Company

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Alexei

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

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Showing results 41-60

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Hackensack, NJ

Customer Service Rep information

See Hackensack, NJ salary details

$10

$20

$29

How much do customer service rep jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service rep in Hackensack, NJ is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in Hackensack, NJ? The most popular types of Customer Service Rep jobs in Hackensack, NJ are:
What are popular job titles related to Customer Service Rep jobs in Hackensack, NJ? For Customer Service Rep jobs in Hackensack, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Hackensack, NJ look for? The top searched job categories for Customer Service Rep jobs in Hackensack, NJ are:
What cities near Hackensack, NJ are hiring for Customer Service Rep jobs? Cities near Hackensack, NJ with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Hackensack, NJ as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,642 per year, or $20.5 per hour.

Customer Service Rep

New York City | Constituent Services & Community Programs

Bronx, NY • On-site

$16.75 - $22.75/hr

Other

Posted 4 days ago

Job description

Customer Service Rep

The Bronx Business Center is seeking a dedicated, detail-oriented individual to serve as a Customer Service Representative. Reporting to the Borough Supervisor, the selected candidate's duties and responsibilities will include but not be limited to the following:

  • Greeting customers, answering inquiries, and asking questions to determine the purpose of the customer's visit.
  • Use Qmatic Orchestra to manage appointments, and issue tickets, to routing walk-in customers to the appropriate service point.
  • Create Electronic Case Folders (ECFs) and schedule parking and camera violation hearings.
  • Use DOF systems to analyze and communicate payment summaries and histories for parking and property-related services.
  • Enroll eligible customers into various Payment Agreements.
  • Adhere to all cash and document control procedures, process customer payments and maintains up-to-date and relevant backup documentation.
  • Provide customer service assistance in all Finance Borough Offices, work overtime as necessary.
  • Distribute, collect, and submit inquiries, forms, and application packages for all DOF-related programs and services to the appropriate work unit.

Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

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