ZipRecruiter

Log In

1

Customer Service Rep Jobs in Gary, IN (NOW HIRING)

King Heating Cooling and Plumbing

Be Seen First

Customer Service Representative CSR

Tinley Park, IL · On-site

$16 - $20/hr

Due to rapid growth, we are looking to add a top of the line Customer Service Representative to our team. You will be responsible for helping customers by providing product and service information ...

Alphabe Insight

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives ...

Circle K

Customer Service representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Homer Glen, IL · On-site

$16.75 - $22.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Gary, IN

Customer Service Rep information

See Gary, IN salary details

$9

$18

$26

How much do customer service rep jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service rep in Gary, IN is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in Gary, IN? The most popular types of Customer Service Rep jobs in Gary, IN are:
What are popular job titles related to Customer Service Rep jobs in Gary, IN? For Customer Service Rep jobs in Gary, IN, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Gary, IN look for? The top searched job categories for Customer Service Rep jobs in Gary, IN are:
What cities near Gary, IN are hiring for Customer Service Rep jobs? Cities near Gary, IN with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Gary, IN as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 83% In-person, 11% Hybrid, and 6% Remote job distribution, with an average salary of $38,906 per year, or $18.7 per hour.

Customer Service Representative

FV Demo Company

Chicago, IL • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Customer Service Representative:

Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.

Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!

We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.

Responsibilities:

  • Deliver exceptional customer care by responding to customer’s calls
  • Resolve customer issues and offer solutions in a friendly and positive manner
  • Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
  • Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
  • Track shipments on ticket orders for customers and problem solve

Requirements:

  • 1+ years’ experience in a call center or customer service oriented role
  • Helpful, patient and friendly attitude with a drive to take on new challenges and learn
  • Must be comfortable working on a computer and have ability to type 50 words per minute
  • Ability to show empathy toward customer concerns
  • Maintain professionalism and positively represent the Vivid Seats’ brand
  • Willingness to work flexible schedule - some weekend and evening shifts are required
  • High school diploma or equivalent
  • Bachelor’s or Associates degree preferred

What We Offer:

As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.

Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.

Apply