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Customer Service Rep Jobs in Portage, IN (NOW HIRING)

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

PLS

Customer Service Representative

East Chicago, IN · On-site

$15.50 - $21/hr

Customer Service Representative Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering ...

U-Haul

Customer Service Representative

Steger, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

AlphaGraphics

Customer Service Representative

Chicago, IL · On-site

$40K - $45K/yr

Our tight-knit team in AlphaGraphics - US715 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for ...

Circle K

Customer Service representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Epitec

Customer Service Representative

Chicago, IL · On-site

$21/hr

Job #106147 Epitec Customer Service Representative (Parking & Transportation Services) University of Chicago | Chicago, IL (Onsite) $21/hr W2 | Full-Time Contract | Monday-Friday, 8:00 AM-5:00 PM ...

Signal Tru Brand

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives ...

Epitec

Customer Service Representative

Chicago, IL · On-site

$21/hr

Job #106148 Epitec Customer Service Representative (Parking & Transportation Services) University of Chicago | Chicago, IL (Onsite) $21/hr W2 | Full-Time Contract | Monday-Friday, 8:00 AM-5:00 PM ...

Circle K

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

SBM Management Services

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Portage, IN

Customer Service Rep information

See Portage, IN salary details

$9

$17

$24

How much do customer service rep jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service rep in Portage, IN is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.18 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Portage, IN?

The most popular types of Customer Service Rep jobs in Portage, IN are:

What are popular job titles related to Customer Service Rep jobs in Portage, IN?

For Customer Service Rep jobs in Portage, IN, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Portage, IN look for?

The top searched job categories for Customer Service Rep jobs in Portage, IN are:

What cities near Portage, IN are hiring for Customer Service Rep jobs?

Cities near Portage, IN with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Portage, IN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,868 per year, or $17.2 per hour.

Customer Service Representative

Copart, Inc.

Chicago, IL • On-site

$20.03 - $22.58/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Copart rating

6.8

Company rating: 6.8 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

12th of 19 rated auctioneers

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed

Pay $20.03 - $22.58 per hour
Benefits Summary:
• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-verify Participation
  • Right to Work

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