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Customer Service Rep Jobs in Florence, SC (NOW HIRING)

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Customer Service Representative

Florence, SC · On-site

$30.50/hr

Customer Service Representative Florence, SC, United States About the Job Are you looking for an opportunity for a career in Customer Services? We are looking for a Customer Service Representative ...

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Customer Service Representative

Florence, SC · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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Customer Service Representative

Florence, SC

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Customer Service Representative

Florence, SC

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Customer Service Representative

Latta, SC

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Customer Service Representative

Latta, SC

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Customer Service Rep information

See Florence, SC salary details

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How much do customer service rep jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for customer service rep in Florence, SC is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.24 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Florence, SC?

The most popular types of Customer Service Rep jobs in Florence, SC are:

What are popular job titles related to Customer Service Rep jobs in Florence, SC?

For Customer Service Rep jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Florence, SC look for?

The top searched job categories for Customer Service Rep jobs in Florence, SC are:

What cities near Florence, SC are hiring for Customer Service Rep jobs?

Cities near Florence, SC with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,797 per year, or $18.2 per hour.

Customer Service Representative

Associates Asset Recovery

Florence, SC • On-site

$15.50 - $21/hr

Other

Re-posted 20 days ago

Job description

Associates Asset Recovery Job Opportunity

Associates Asset Recovery is looking to interview and hire qualified candidates!

AAR is more than a job it is a family. This family works to build lasting careers that will benefit you and your families. We offer competitive pay and comprehensive benefits.

What Is A Customer Service Representative?

A Customer Service Representative is a valued member of the AAR team. These team members are the direct line of communication between the clients, the customers, and the other members of our organization. This position requires exemplary customer service skills as you will be assisting others throughout the day. Additionally, CSR's have the challenge of verifying information from our clients and placing the best and most current information into the accounts for our other team members.

Things To Think About:

  • This role is fast-paced
  • You will have the chance to connect with and help a lot of people
  • You need to be detail-oriented
  • You are rewarded for your efforts
  • You must be a listener so you can be the problem solver
CSR's Duties
  • Answer incoming calls from clients and customers
  • Assist other employees with information on accounts
  • Show all customers and clients a superior level of customer service
  • Must be able to type minimum 40 wpm

Apply