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Virtual Customer Service Rep Jobs in Florence, SC

Lose Design

Customer Service Representative

Florence, SC · On-site

$30.50/hr

Customer Service Representative Florence, SC, United States About the Job Are you looking for an opportunity for a career in Customer Services? We are looking for a Customer Service Representative ...

SPX

Customer Service Rep

Bennettsville, SC · On-site

$15.25 - $20.75/hr

Customer Service Rep Location: Bennettsville, South Carolina (SC), US Building People that Build ... A professional, dynamic, and supportive virtual environment fostering growth and development. Our ...

Circle K

Customer Service Representative

Florence, SC · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Florence, SC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Latta, SC · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Latta, SC · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Florence, SC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Marion, SC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Florence, SC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Florence, SC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Rep JobsVirtual Customer Service Rep JobsVirtual Customer Service Rep Jobs in Florence, SC

Virtual Customer Service Rep information

See Florence, SC salary details

$9

$18

$26

How much do virtual customer service rep jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual customer service rep in Florence, SC is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.24 per hour, depending on experience, location, and employer.

What is a virtual customer service rep?

A Virtual Customer Service Representative is a professional who provides customer support remotely, often from their home or another off-site location. They assist customers via phone, email, chat, or other digital platforms, handling inquiries, resolving issues, and ensuring customer satisfaction. These representatives use specialized software and communication tools to interact with customers just as an in-person agent would. The virtual aspect allows companies to offer flexible support hours and reach customers in different time zones. Virtual customer service reps are essential for businesses that operate online or have a distributed customer base.

What are the key skills and qualifications needed to thrive as a virtual customer service rep?

To thrive as a Virtual Customer Service Rep, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic troubleshooting tools is typically required. Excellent listening skills, patience, and the ability to remain calm under pressure help you stand out in this role. These skills are vital for effectively resolving customer issues, ensuring satisfaction, and maintaining a positive company reputation in a remote environment.

What are some common challenges faced by virtual customer service reps and how can they be addressed?

Virtual Customer Service Reps often face challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying motivated while working remotely. To address these issues, it's important to develop strong time management skills, utilize collaboration tools to stay connected with your team, and establish a structured daily routine. Regular feedback sessions and ongoing training can also help reps stay engaged and continue to improve their customer service skills.

What is the difference between Virtual Customer Service Rep vs Customer Support Specialist?

AspectVirtual Customer Service RepCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service experience often preferred
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCommon in e-commerce, telecom, retailUsed across various industries including tech, healthcare, retail
Search & Comparison IntentOften searched for in remote customer service rolesCompared for broader customer support roles in companies

The Virtual Customer Service Rep primarily handles customer inquiries remotely, focusing on communication via phone, email, or chat. Customer Support Specialists may have similar responsibilities but can work in both remote and on-site settings, often with a broader scope of support tasks. Both roles require strong communication skills and customer service experience, but the Virtual Customer Service Rep is specifically tailored for remote work environments.

How to become a virtual customer service representative?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with computer and internet use. Many employers require experience with customer service or specific tools like live chat or CRM software. Certifications in customer service or related fields can enhance your prospects, and a quiet, reliable workspace is essential for remote work.

What are the most commonly searched types of Customer Service Rep jobs in Florence, SC?

The most popular types of Customer Service Rep jobs in Florence, SC are:

What cities near Florence, SC are hiring for Virtual Customer Service Rep jobs?

Cities near Florence, SC with the most Virtual Customer Service Rep job openings:

Virtual Customer Service Rep jobs near you
Infographic showing various Virtual Customer Service Rep job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,797 per year, or $18.2 per hour.

Customer Service Representative

Associates Asset Recovery

Florence, SC • On-site

$15.50 - $21/hr

Full-time

Re-posted 11 days ago

Job description

Associates Asset Recovery is looking to interview and hire qualified candidates! 

AAR is more than a job it is a family.  This family works to build lasting careers that will benefit you and your families.  We offer competitive pay and comprehensive benefits.

What is a Customer Service Representative?

A Customer Service Representative is a valued member of the AAR team.  These team members are the direct line of communication between the clients, the customers, and the other members of our organization.  This position requires exemplary customer service skills as you will be assisting others throughout the day.  Additionally, CSR’s have the challenge of verifying information from our clients and placing the best and most current information into the accounts for our other team members.

Things to think about:

  • This role is fast-paced
  • You will have the chance to connect with and help a lot of people
  • You need to be detail-oriented
  • You are rewarded for your efforts
  • You must be a listener so you can be the problem solver

CSR’s Duties

  • Answer Incoming Calls from clients and customers
  • Assist other employees with information on accounts
  • Show all customers and clients a superior level of customer service
  • Must be able to type minimum 40 wpm

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