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Customer Service Rep Representative Jobs (NOW HIRING)

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Customer Service Rep Representative information

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How much do customer service rep representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service rep representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Rep Representative vs Customer Support Specialist?

AspectCustomer Service Rep RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; technical certifications optional
Work EnvironmentCall centers, retail, office settingsCall centers, online support, technical environments
Industry UsageRetail, telecommunications, bankingIT, software, tech services
Common Search IntentCustomer Service Rep Representative vs Customer Support Specialist

The main difference is that Customer Service Rep Representatives typically handle general customer inquiries and complaints across various industries, often in retail or call centers. Customer Support Specialists usually focus on technical support or product-specific assistance, often in tech or software industries. Both roles require strong communication skills, but the specific environment and technical knowledge may differ.

Is remote customer service representative a stressful job?

Remote customer service representatives often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. However, the level of stress varies based on workload, support tools, and individual resilience. Proper training and a balanced schedule can help mitigate stress in this role.

What do you do as a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions and ensure customer satisfaction.

What cities are hiring for Customer Service Rep Representative jobs?

Cities with the most Customer Service Rep Representative job openings:

What are popular job titles related to Customer Service Rep Representative jobs?

For Customer Service Rep Representative jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Rep Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR Customer Service Representative

Montgomery, AL • On-site

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$13.25 - $18/hr

Full-time

Re-posted 6 days ago

Job description

Description:

Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the

Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.


Essential Sales Duties and Responsibilities

  •  Provide Excellent Customer Service Skills in all interactions
  •  Ensure all Cash handling policies are followed explicitly.
  •  Restock all store items as directed by Store Manager or customer needs.
  •  Plus sell to every Customer, regardless of what they purchase.
  •  Perform all duties related to serving our customers.
  •  Provide training assistance to new CSR’s.
  •  Provide prompt, courteous customer service and resolve customer issues on shift.
  •  Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  •  Front and face all product to create a visually attractive display for our customers
  •  Review, complete and suggest changes to all build-to’s.
  •  Provide feedback for the fast food service area of the store.
  •  Complete reports assigned by the Store Manager.
  •  Accept applications to be considered for employment.
  •  Follow company procedures when working with vendors including checking in order and verifying quantities.
  •  Adhere to all company policies and procedures.
  •  Prepare and finalize shift close-out reports.
  •  Inspect store facilities/equipment for safety, cleanliness and proper working order.
  •  Complete all price changes and promotional price changes.
  •  Document and report a safety incident or injury.
  •  Document and report a maintenance request.
  •  The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.
Requirements:

Minimum Qualifications and Prerequisites

  •  High School diploma or GED preferred.
  •  Outstanding customer service skills.
  •  Have reliable transportation and can arrive at the store on time.
  •  Has a positive attitude and promotes the company and is a team player.
  •  Must have basic computer skills.
  •  Must be well organized and manages time well.
  •  Possess good people interaction skills.
  •  Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.