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Customer Service Rep Fraud Jobs in Minnesota (NOW HIRING)

Apax Staffing LLC

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE Contract to hire The Customer ...

Northview Bank

Customer Service Representative

Floodwood, MN · On-site

$15.75 - $21.50/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Floodwood office. As a CSR, you will have the opportunity to help ...

Northview Bank

Customer Service Representative

Barnum, MN · On-site

$14.75 - $20.25/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Barnum office. As a CSR, you will have the opportunity to help ...

Dacotah Banks

Customer Service Representative

Morris, MN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

Northview Bank

Customer Service Representative

Park Rapids, MN · On-site

$15.50 - $21.25/hr

Customer Service Representative (Teller) Northview Bank is seeking a full-time Customer Service Representative (Teller) for its Park Rapids office. As a CSR, you will have the opportunity to help ...

Apax Staffing LLC

Customer Service Rep

Minneapolis, MN · On-site

$16.75 - $22.75/hr

Customer Service Rep Edina, Minnesota, United States $ 21.00 - 23.00 (US Dollar) Job Title: Customer Service Representative Assignment Length: ASAP - 12/31/25 Location: On-site at CBC FTE: 1.0 (or 40 ...

Triangle

Customer Service Representative

Brooklyn Park, MN · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Company: Triangle Dies & Supplies (DFC Manufacturing Group) Location: Brooklyn Park, MN Job Type: Full-time | Hourly (Non-exempt) About Triangle Dies & Supplies ...

Apax Staffing

Customer Service Rep

Edina, MN · On-site

$16.50 - $22.50/hr

Customer Service Rep Job Title: Customer Service Representative Assignment Length : ASAP - 12/31/25 Location : On-site at CBC FTE : 1.0 (or 40 HPW) Shift : 8 am - 4:30 pm- M-F Rate : $21-$23 DOE ...

The Royal Group

Customer Service Representative

Saint Paul, MN · On-site

$16.25 - $22/hr

Customer Service Representative Northwest Packaging, a TRG company and affiliate of Schwarz Partners, is currently seeking a Customer Service Representative to support our St. Paul, MN facility. The ...

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All JobsCustomer Service Rep Fraud JobsCustomer Service Rep Fraud Jobs in Minnesota

Customer Service Rep Fraud information

What does a customer service rep fraud do?

A Customer Service Rep Fraud, also known as a fraud specialist or fraud analyst, is responsible for assisting customers who may be victims of fraud or suspicious activities on their accounts. They investigate and resolve fraud claims, answer questions about account security, and help prevent further unauthorized transactions. These representatives work closely with customers to verify account information, document incidents, and provide guidance on protecting personal information.

What are the key skills and qualifications needed to thrive as a customer service rep fraud?

To thrive as a Customer Service Rep Fraud, you need strong analytical skills, attention to detail, and a background in customer service, often supported by a high school diploma or relevant experience. Familiarity with fraud monitoring software, case management systems, and CRM tools is typically required. Outstanding communication, problem-solving abilities, and resilience under pressure set top performers apart. These skills are crucial for accurately identifying fraudulent activity, protecting customers, and maintaining trust in financial services.

How does a customer service rep fraud typically collaborate with other departments to resolve fraud cases?

Customer Service Rep Fraud professionals frequently work alongside risk management, fraud investigation, and IT teams to thoroughly resolve suspicious transactions and account activities. They often serve as the first point of contact for affected customers, gathering detailed information and escalating complex cases to specialized investigators. Effective communication and accurate documentation are essential, as reps must relay findings and updates between departments to ensure swift and secure resolutions. This collaborative environment helps build a strong fraud prevention framework and enhances the customer experience.

What is the difference between Customer Service Rep Fraud vs Customer Service Rep?

AspectCustomer Service Rep FraudCustomer Service Rep
CredentialsHigh school diploma; training in fraud detectionHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, financial institutions, online supportRetail, telecom, banking customer support
Employer & IndustryFinancial services, insurance, bankingRetail, telecom, banking sectors
Search & Comparison IntentUnderstanding fraud-specific roles in customer serviceGeneral customer service roles

Customer Service Rep Fraud focuses on handling fraud-related issues, detecting suspicious activity, and preventing financial crimes. In contrast, Customer Service Rep handles general customer inquiries, product support, and service issues. While both roles require strong communication skills, Customer Service Rep Fraud emphasizes fraud awareness and security protocols, making it more specialized within customer support teams.

What cities in Minnesota are hiring for Customer Service Rep Fraud jobs?

Cities in Minnesota with the most Customer Service Rep Fraud job openings:

Infographic showing various Customer Service Rep Fraud job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

Rosemount, MN • On-site

Rahn Home Services, Inc.
See more jobs at Rahn Home Services, Inc.external

$24 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

We’re On Time Service Pros: the guys and gals you call in Rosemount, Minnesota and the surrounding areas when you’re fed up with subpar home comfort service. In a nutshell: We’re a fan of old-school customer service when it comes to heating, cooling, plumbing and electrical needs in the Southeast Metro. We treat you like customers were treated long ago: when customer service was less about saying “I’m sorry” and more about saying, “My pleasure.” See how we’ll treat you special.


A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customers may face with accuracy and efficiency.


Qualifications and Skills

Strong phone contact handling skills and active listening

Excellent communication skills

Ability to multi-task, prioritize, and manage time effectively

High school degree

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to listen. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer concerns. We pride ourselves in being a customer service company that aids with Heating, Cooling Plumbing and Electrical repairs.


Responsibilities and Duties

Respond to customer inquiries via phone, email, or chat 

Outbound calling to our club members to meet call goals

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information

Meet personal/customer service team sales targets and call handling quotas

Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution

Keep records of customer interactions

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers


Benefits

Accrued Paid Time Off

Comprehensive benefit package

Holiday Pay

Health Dental and Vision Coverage

401k retirement plan

Long and Short Term Disability

Life Insurance

Supportive Team Culture

Hybrid work schedule after 6 months



Hours: Monday Through Friday 10am-6:30pm


 $24-$27 per hour

Requirements: