Quality Analyst
Alexandria, VA ยท On-site
... Quality Analyst to support a long-term contract with the US Patent and Trademark Office (USPTO ... customer service work). * Personnel must possess administrative and project management skills. The ...
Alexandria, VA ยท On-site
... Quality Analyst to support a long-term contract with the US Patent and Trademark Office (USPTO ... customer service work). * Personnel must possess administrative and project management skills. The ...
Alexandria, VA ยท On-site
... Quality Analyst to support a long-term contract with the US Patent and Trademark Office (USPTO ... customer service work). * Personnel must possess administrative and project management skills. The ...
$48K - $52K/yr
Quality Analyst Location: Parsippany NJ Who We Are: Ipsos is one of the world's largest research ... The Innovation Service Line guides clients throughout the innovation journey as they develop and ...
$48K - $52K/yr
Quality Analyst Location: Parsippany NJ Who We Are: Ipsos is one of the world's largest research ... The Innovation Service Line guides clients throughout the innovation journey as they develop and ...
Northrop Grumman Aeronautics Systems has an opening for a Quality Analyst to join our team in ... Experience preparing briefings for Internal Team(s), Customer and Integrated Process Team (IPT ...
Northrop Grumman Aeronautics Systems has an opening for a Quality Analyst to join our team in ... Experience preparing briefings for Internal Team(s), Customer and Integrated Process Team (IPT ...
San Francisco, CA ยท On-site +1
Analyze and review target customer profile diligently to gather leads and ensure lead information is complete for client to use * Create and import deliverable for QA stage, as well as tickets and ...
San Francisco, CA ยท On-site +1
Analyze and review target customer profile diligently to gather leads and ensure lead information is complete for client to use * Create and import deliverable for QA stage, as well as tickets and ...
Fort Mill, SC ยท On-site
The Content Quality Analyst is responsible for quality review of formal written responses provided ... Two years of customer service experience * Must have strong writing skills * Must be available on ...
Fort Mill, SC ยท On-site
The Content Quality Analyst is responsible for quality review of formal written responses provided ... Two years of customer service experience * Must have strong writing skills * Must be available on ...
Supplier Quality Analyst - Be the Quality Force Behind Aviation ExcellenceRemote Opportunity ... Your work will directly influence production efficiency, customer satisfaction, and the delivery of ...
Quick apply
Supplier Quality Analyst - Be the Quality Force Behind Aviation ExcellenceRemote Opportunity ... Your work will directly influence production efficiency, customer satisfaction, and the delivery of ...
Company Description Procom is a leading provider of professional IT services and staffing to ... Excellent Experience in Customer Data Quality Process Analysis and Management (Data Quality ...
Company Description Procom is a leading provider of professional IT services and staffing to ... Excellent Experience in Customer Data Quality Process Analysis and Management (Data Quality ...
$36.06 - $50/hr
Help with data collection and collaborate with Infection Preventionist Clinical Quality Analyst manages the Hospital IQR Program- quality data reporting program for inpatient hospital services ...
$36.06 - $50/hr
Help with data collection and collaborate with Infection Preventionist Clinical Quality Analyst manages the Hospital IQR Program- quality data reporting program for inpatient hospital services ...
Mclean, VA ยท On-site
$90K - $130K/hr
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges ... From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to ...
Mclean, VA ยท On-site
$90K - $130K/hr
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges ... From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to ...
Mclean, VA ยท On-site
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges ... From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to ...
Mclean, VA ยท On-site
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges ... From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to ...
Loveland, CO ยท On-site
$60K - $75K/yr
Job Purpose/Overview The Customer Support Call Quality Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support via the ...
Loveland, CO ยท On-site
$60K - $75K/yr
Job Purpose/Overview The Customer Support Call Quality Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support via the ...
... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ... service-preferably in the appliance, HVAC, or plumbing industry. * Experience working with SAP/CRM ...
... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ... service-preferably in the appliance, HVAC, or plumbing industry. * Experience working with SAP/CRM ...
Stockton, CA ยท On-site
$80K - $89K/yr
Lead investigations of quality issues, non-conformances, customer complaints, and process ... services and customized solutions in the aerospace field. Our shared values and learning-based ...
Stockton, CA ยท On-site
$80K - $89K/yr
Lead investigations of quality issues, non-conformances, customer complaints, and process ... services and customized solutions in the aerospace field. Our shared values and learning-based ...
Wichita, KS ยท Remote
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly ...
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Wichita, KS ยท Remote
We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly ...
... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ... service--preferably in the appliance, HVAC, or plumbing industry. * Experience working with SAP/CRM ...
... analyses are conducted properly and on time. * Monitor key quality metrics (PPM, scrap, rework ... service--preferably in the appliance, HVAC, or plumbing industry. * Experience working with SAP/CRM ...
Roanoke, VA ยท Remote
... between services. * Security Fundamentals: Evaluate web applications against core security ... customer relationships. Here are a few ways to get to know our work in healthcare: * Learn about ...
Quick apply
Roanoke, VA ยท Remote
... between services. * Security Fundamentals: Evaluate web applications against core security ... customer relationships. Here are a few ways to get to know our work in healthcare: * Learn about ...
Cheyenne, WY ยท On-site
$55/hr
Job Title Quality Analyst 3 Location Cheyenne, WY-Onsite Rate $55/hr on W2 Summary: The main ... Customer/Control/Corporate System)
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Cheyenne, WY ยท On-site
$55/hr
Job Title Quality Analyst 3 Location Cheyenne, WY-Onsite Rate $55/hr on W2 Summary: The main ... Customer/Control/Corporate System)
Lake View Terrace, CA ยท On-site
$34 - $35/hr
Product Quality Analyst Location: Sylmar, CA Duration: 6 Months 100% Onsite Summary: We are seeking ... Identify trends in customer complaints and contribute to product and service improvements * Act as ...
Lake View Terrace, CA ยท On-site
$34 - $35/hr
Product Quality Analyst Location: Sylmar, CA Duration: 6 Months 100% Onsite Summary: We are seeking ... Identify trends in customer complaints and contribute to product and service improvements * Act as ...
Mesa, AZ ยท On-site
$25.05 - $27.55/hr
Description The Quality Analyst II supports the Quality department by performing inspections on ... Interpret blueprints, GD&T, and customer specifications * Document inspection results and non ...
Mesa, AZ ยท On-site
$25.05 - $27.55/hr
Description The Quality Analyst II supports the Quality department by performing inspections on ... Interpret blueprints, GD&T, and customer specifications * Document inspection results and non ...
Evansville, IN ยท On-site
$26.04 - $36.45/hr
The Clinic Quality Improvement Analyst serves as a key resource to the Deaconess Clinic Quality ... Three (3) years of healthcare related clinical and customer service experience * Ambulatory ...
Evansville, IN ยท On-site
$26.04 - $36.45/hr
The Clinic Quality Improvement Analyst serves as a key resource to the Deaconess Clinic Quality ... Three (3) years of healthcare related clinical and customer service experience * Ambulatory ...
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
| Aspect | Customer Service Quality Analyst | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; sometimes certifications in quality assurance | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office setting, analyzing call recordings and customer feedback | Call centers, retail, or online support channels |
| Employer & Industry Usage | Used across industries to improve service quality | Common in retail, telecom, and tech sectors |
| Search & Comparison Intent | Focuses on quality analysis and improvement | Focuses on direct customer interaction and support |
The main difference is that Customer Service Quality Analysts evaluate and improve service quality through data analysis, while Customer Support Specialists handle direct customer interactions. Both roles are essential in customer service but serve different functions within organizations.

Full-time
This job post hasย expired today.ย Applications are no longer accepted.
Full Time
Alexandria, VA, US
Clemson, SC, US
Oklahoma City, OK, US
Raleigh, NC, US
Position Summary
LCI is seeking a dedicated Quality Analyst to support a long-term contract with the US Patent and Trademark Office (USPTO). This role is focused on ensuring the highest level of accuracy and compliance for patent submissions and intellectual property (IP) documentation. You will serve as the firm's primary authority on USPTO guidelines, leading a dedicated QC team to safeguard the integrity of legal filings. This role balances strategic process development with hands-on technical review, ensuring our patent applications are error-free and fully compliant with evolving federal regulations.
Individual must be able to attain and maintain a valid U.S. Government Public Trust security clearance.
Duties & Responsibilities
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor
Education & Experience Requirements
Skill & Certification Requirements
If you are an individual with a disability or a disabled veteran and need a reasonable accommodation to apply to a position please contact HR by phone at (405) 622-2200 or by email at hr@lcibest.com.
Sourced by ZipRecruiter
It services
201 - 500 Employees
Oklahoma City, OK, US
1998