Quality Analyst, Senior
$38.87 - $43.19/hr
Lead investigations of quality issues, non-conformances, customer complaints, and process ... services and customized solutions in the aerospace field. Our shared values and learning-based ...
$38.87 - $43.19/hr
Lead investigations of quality issues, non-conformances, customer complaints, and process ... services and customized solutions in the aerospace field. Our shared values and learning-based ...
$38.87 - $43.19/hr
Lead investigations of quality issues, non-conformances, customer complaints, and process ... services and customized solutions in the aerospace field. Our shared values and learning-based ...
Canonsburg, PA · On-site
... service quality across Champion's operations ... In this role, you'll monitor internal and vendor performance, analyze customer feedback, support ...
Canonsburg, PA · On-site
... service quality across Champion's operations ... In this role, you'll monitor internal and vendor performance, analyze customer feedback, support ...
Spokane, WA · On-site
$59K - $98K/yr
Samples water at customer sites and tests samples. Manages special projects and assignments related ... If you do not have access to a computer, please notify Civil Service so that one may be provided.
Spokane, WA · On-site
$59K - $98K/yr
Samples water at customer sites and tests samples. Manages special projects and assignments related ... If you do not have access to a computer, please notify Civil Service so that one may be provided.
Washington, DC · On-site
We have a position with our direct client who are looking for a QA and your resumes seems to be a ... services to its clients. With more than 11 branch offices across US, Systems America is committed ...
Washington, DC · On-site
We have a position with our direct client who are looking for a QA and your resumes seems to be a ... services to its clients. With more than 11 branch offices across US, Systems America is committed ...
San Antonio, TX · On-site +1
$34K - $50K/yr
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
San Antonio, TX · On-site +1
$34K - $50K/yr
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Tallahassee, FL · On-site
Supports Operations in the resolution of service quality issues, pest infestation, and customer satisfaction issues through data analysis, site assessments, troubleshooting, coaching, development and ...
New
Tallahassee, FL · On-site
Supports Operations in the resolution of service quality issues, pest infestation, and customer satisfaction issues through data analysis, site assessments, troubleshooting, coaching, development and ...
New
Washington, DC · On-site +1
... Services company, is seeking a ServiceNow Quality Analyst Analyst support KABS and our government ... Work will be performed at the client's facility or customer approved remote locations during ...
Washington, DC · On-site +1
... Services company, is seeking a ServiceNow Quality Analyst Analyst support KABS and our government ... Work will be performed at the client's facility or customer approved remote locations during ...
Mesa, AZ · On-site
$25.05 - $27.55/hr
Description The Quality Analyst II supports the Quality department by performing inspections on ... Interpret blueprints, GD&T, and customer specifications * Document inspection results and non ...
Mesa, AZ · On-site
$25.05 - $27.55/hr
Description The Quality Analyst II supports the Quality department by performing inspections on ... Interpret blueprints, GD&T, and customer specifications * Document inspection results and non ...
Ormond Beach, FL · On-site
Research and resolve management and employee questions related to quality requirements; assist with customer feedback investigations and coordinate appropriate responses. * Analyze operational ...
Ormond Beach, FL · On-site
Research and resolve management and employee questions related to quality requirements; assist with customer feedback investigations and coordinate appropriate responses. * Analyze operational ...
Chatsworth, CA · On-site
$75K - $90K/yr
This role will focus on supporting multiple Agile pods and ensuring the quality and reliability of our software applications and non-software solutions for products and services. The QA Analyst will ...
Chatsworth, CA · On-site
$75K - $90K/yr
This role will focus on supporting multiple Agile pods and ensuring the quality and reliability of our software applications and non-software solutions for products and services. The QA Analyst will ...
Bedford, MA · On-site
... Services, and other Federal Civilian Agencies as needed. This position requires knowledge of ... Willingness to travel to the Woodlawn (Baltimore), MD facility as needed to meet with customer Do ...
Quick apply
Bedford, MA · On-site
... Services, and other Federal Civilian Agencies as needed. This position requires knowledge of ... Willingness to travel to the Woodlawn (Baltimore), MD facility as needed to meet with customer Do ...
Westfield, IN · On-site
Senior Quality Analyst Full Time Location: Onsite in Westfield Indiana Employment Type: Full-Time ... Today, we have over 700 employee associates, offices on four continents, and customers in over 20 ...
Westfield, IN · On-site
Senior Quality Analyst Full Time Location: Onsite in Westfield Indiana Employment Type: Full-Time ... Today, we have over 700 employee associates, offices on four continents, and customers in over 20 ...
New York, NY · On-site
Minimum of 2-3 years of experience in home health, rehab services, clinical documentation review, quality assurance, compliance, or healthcare analytics preferred. * Experience with HCHB/PointCare.
New York, NY · On-site
Minimum of 2-3 years of experience in home health, rehab services, clinical documentation review, quality assurance, compliance, or healthcare analytics preferred. * Experience with HCHB/PointCare.
Y-Tech Services Inc Regular PRIMARY FUNCTION The Quality Control Analyst Senior supports all ... Customer and QAE interface. * Quality Control Verifications (QCV). * Safety of flight inspections ...
Y-Tech Services Inc Regular PRIMARY FUNCTION The Quality Control Analyst Senior supports all ... Customer and QAE interface. * Quality Control Verifications (QCV). * Safety of flight inspections ...
NY · On-site
... and services, and space and defense hardware manufacturing. With its mission of Space Access ... Support Inspectors in reviewing customer deliverables for conformance. * Compile, record, and ...
NY · On-site
... and services, and space and defense hardware manufacturing. With its mission of Space Access ... Support Inspectors in reviewing customer deliverables for conformance. * Compile, record, and ...
NY · On-site
JR109576Y-Tech Services IncRegular**PRIMARY FUNCTION**The Quality Control Analyst Senior supports ... Customer and QAE interface.* Quality Control Verifications (QCV).* Safety of flight inspections for ...
NY · On-site
JR109576Y-Tech Services IncRegular**PRIMARY FUNCTION**The Quality Control Analyst Senior supports ... Customer and QAE interface.* Quality Control Verifications (QCV).* Safety of flight inspections for ...
Sugar Grove, WV · On-site
$55K - $65K/yr
Liberty Community Programs is dedicated to delivering highquality services for individuals with autism and developmental disabilities. We are seeking a detailoriented and analytical Quality Assurance ...
Sugar Grove, WV · On-site
$55K - $65K/yr
Liberty Community Programs is dedicated to delivering highquality services for individuals with autism and developmental disabilities. We are seeking a detailoriented and analytical Quality Assurance ...
Omaha, NE · On-site
Guidewire PolicyCenter QA Engineer Overview / Summary We are seeking an experienced Guidewire QA ... At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can ...
Omaha, NE · On-site
Guidewire PolicyCenter QA Engineer Overview / Summary We are seeking an experienced Guidewire QA ... At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can ...
Omaha, NE · On-site
Guidewire PolicyCenter QA Engineer Overview / Summary We are seeking an experienced Guidewire QA ... At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can ...
Quick apply
Omaha, NE · On-site
Guidewire PolicyCenter QA Engineer Overview / Summary We are seeking an experienced Guidewire QA ... At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can ...
Newport News, VA · On-site
$107K - $134K/yr
... analyses. Ensures that performance and quality products conform to established company and ... Interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ...
Newport News, VA · On-site
$107K - $134K/yr
... analyses. Ensures that performance and quality products conform to established company and ... Interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ...
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
| Aspect | Customer Service Quality Analyst | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; sometimes certifications in quality assurance | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Office setting, analyzing call recordings and customer feedback | Call centers, retail, or online support channels |
| Employer & Industry Usage | Used across industries to improve service quality | Common in retail, telecom, and tech sectors |
| Search & Comparison Intent | Focuses on quality analysis and improvement | Focuses on direct customer interaction and support |
The main difference is that Customer Service Quality Analysts evaluate and improve service quality through data analysis, while Customer Support Specialists handle direct customer interactions. Both roles are essential in customer service but serve different functions within organizations.
Cities with the most Customer Service Quality Analyst job openings:
States with the most job openings for Customer Service Quality Analyst jobs include:
For Customer Service Quality Analyst jobs, the most frequently searched job titles are:

Stockton, CA
$38.87 - $43.19/hr
Full-time
Medical, Dental, Life, Retirement, PTO
Re-posted 24 days ago
8.6
Based on 52 frontline employees who took The Breakroom Quiz
JOB DESCRIPTION
Senior Quality Analyst
Location: Stockton, California
Build an Aviation Career You’re Proud Of
At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.
The Senior Quality Analyst is responsible for ensuring compliance with quality management systems, regulatory requirements, and internal quality standards. This role leads quality investigations, root cause analysis, corrective and preventive actions (CAPA), audits, process improvements, and continuous improvement initiatives to support operational excellence and customer satisfaction.
What You'll Do
Basic Qualifications
Experience utilizing Quality Management Systems (QMS) and continuous improvement methodologies to support quality, compliance, and operational improvement initiatives.
Ability to remain in a stationary position for extended periods (e.g., 2+ hours) during inspections and documentation tasks, with or without reasonable accommodation
Ability to lift up to 25 lbs and perform tasks requiring prolonged sitting and/or standing throughout the workday, with or without reasonable accommodation
Desired Skills
Salary Range: $80,856 - $89,840/yearly
Benefits that make life better:
ABOUT US
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers’ missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.
Inclusivity Is Our Standard
It is StandardAero’s policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.
Get the full story on Breakroom
Sourced by ZipRecruiter
Aerospace product and parts manufacturing
5,001 - 10,000 Employees
Scottsdale, AZ, US
1911