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Customer Service Project Manager Jobs in Spring Hill, TN

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

At DCS, our Project Managers are trusted leaders who help bring complex customer solutions to life ... and services we offer our team are among the best in the business- from a killer snack wall and ...

The Project Manager shall have the experience to manage the overall project direction, completion ... Grow and maintain customer relationships to ensure customer satisfaction and quality of service

The Project Manager shall have the experience to manage the overall project direction, completion ... Grow and maintain customer relationships to ensure customer satisfaction and quality of service

Responsible for fostering customer relationships, managing budgets, projects timelines, goals ... services, permitting, internal pre-deployment meetings, client deployment meetings, utility ...

... CRM or Location Leader as applicable * Assists in developing the project staffing plan and ... Identifies, negotiates, and administers fees for additional services as needed * Builds, develops ...

The Project Manager II proactively identifies challenges and drives structured problem-solving and ... Act as a Client advocate within TAIT by ensuring the highest levels of Customer Service and ...

... customer service delivery, integrity, and the ability to work productively as a member of a team or ... project management tools - ProCore and BlueBeam required Ability to command the room Foster trust ...

Install Manager

Franklin, TN · On-site

$60K - $65K/yr

Manage and schedule each installation and service project from start to finish. * Interact with customers, designers, and the production department. Requirements * Experience in product installation ...

Install Manager

Franklin, TN · On-site

$60K/yr

Manage and schedule each installation and service project from start to finish. * Interact with customers, designers, and the production department. Requirements * Experience in product installation ...

... and services to internal and external customers in order to gain recognition and customer ... project order management and customer service. Travel up to 25% of the time. The expected annual ...

By delivering exceptional craftsmanship and comprehensive roofing solutions, we provide services ... Communicate with customers vendors and internal teams * Resolve jobsite issues while maintaining ...

By delivering exceptional craftsmanship and comprehensive roofing solutions, we provide services ... Communicate with customers vendors and internal teams * Resolve jobsite issues while maintaining ...

Communicates professionally with customers, subcontractors and insurance * Provides technical ... Coordinates after-hours emergency services, including board-ups, water damage, fire and smoke ...

Showing results 21-40

Customer Service Project Manager information

See Spring Hill, TN salary details

$34.3K

$85.5K

$107.2K

How much do customer service project manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service project manager in Spring Hill, TN is $85,499.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $98,300.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Spring Hill, TN are hiring for Customer Service Project Manager jobs?

Cities near Spring Hill, TN with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $85,499 per year, or $41.1 per hour.

Project Manager

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Key responsibilities

  • Develop comprehensive project plans including scope, timelines, budgets, and resource allocation.

  • Oversee the execution of all project phases, ensuring adherence to schedules and financial constraints.

  • Source, negotiate with, and manage relationships with external vendors and contractors.


Lincoln Property rating

8.7

Company rating: 8.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

20th of 209 rated real estate companies


Job description

We are seeking a dynamic and experienced Project Manager to oversee and drive projects for one of our key accounts in commercial real estate. This role will involve managing both local and remote projects, requiring a quick-thinking, multitasking professional with exceptional organizational skills, a keen eye for detail, and a commitment to excellent customer service. The ideal candidate will be a self-starter capable of making an immediate impact, effectively managing vendors, and navigating complex project requirements with ease.

As a Project Manager, you will be responsible for coordinating all aspects of these high-profile projects, ensuring they are completed on time, within budget, and to the highest standards. You will leverage your strong communication skills and proven ability to get things done to foster productive relationships with stakeholders and guide the project team to success.

Responsibilities:

  • Develop comprehensive project plans, including scope, timelines, budgets, and resource allocation.
  • Oversee the execution of all project phases, ensuring adherence to established schedules and financial constraints.
  • Track project costs against program budget and report any variances.
  • Source, negotiate with, and manage relationships with external vendors and contractors.
  • Ensure that all vendor deliverables meet quality standards and project requirements.
  • Serve as the primary point of contact for clients, stakeholders, and internal teams.
  • Provide regular updates and reports on project progress, risks, and changes.
  • Lead and motivate project teams, clearly delegating tasks and responsibilities.
  • Monitor team performance and provide guidance to ensure project milestones are achieved.
  • Run meetings with cross-functional teams to ensure alignment and progress on project goals.
  • Facilitate effective collaboration and communication among team members.
  • Identify potential project risks and develop mitigation strategies.
  • Address issues promptly and implement corrective actions as needed.
  • Conduct regular inspections and reviews to ensure compliance with project specifications and standards.
  • Ensure that all project documentation is accurate and up-to-date.

Desired Competency, Experience, and Skills:

  • Minimum of 4 years of experience in project management within the commercial real estate sector - Preferred 5-7 years of experience
  • Proven track record of successfully managing multiple large-scale projects simultaneously from inception to completion.
  • Strong organizational and multitasking abilities with a high level of attention to detail.
  • Exceptional customer service skills, with a focus on building and maintaining client relationships.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
  • Effective time management skills, capable of prioritizing tasks and managing multiple projects concurrently.
  • Demonstrated capability in vendor management and negotiation.
  • Ability to work independently as a self-starter and drive projects forward with minimal supervision.
  • Proficiency in project management software and tools (e.g., Microsoft Project, Asana, Trello).
  • High level of initiative and proactive problem-solving.
  • Strong leadership qualities with the ability to motivate and guide teams.
  • Proven ability to make strategic decisions and navigate project complexities

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Why Lincoln? 

At LPC you will be supported by a national firm where an entrepreneurial mindset is encouraged. You will be encouraged to explore your potential through training programs, mentorship, exciting work, fast-paced assignments, and an environment of constant learning and dedication to results. Our benefits package includes medical, dental, and vision insurance, 401(k), and paid time off. 

About Lincoln Property Company

Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed-use properties, throughout the United States, the United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 720 million square feet of commercial space. For more information, visit: www.lpc.com.

Benefits: 

Lincoln Property Company offers eligible employees a comprehensive benefits package that may include:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-Paid Life insurance
  • Company-Paid Long Term Disability
  • Accidental Death & Dismemberment (AD&D) coverage
  • 401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
  • Flexible Time Off (FTO) or vacation benefits, depending on position classification
  • Paid sick leave and other legally required leave programs
  • Employee assistance and wellness programs where available
  • Company-paid holidays
  • Additional voluntary benefit offerings that may vary by location and position

Benefit eligibility, coverage levels, waiting periods, and plan provisions are governed by the applicable plan documents and Company policies and may be modified from time to time at the Company's discretion.

Healthcare Benefits Notice: Eligible employees may participate in Company-sponsored medical, dental, and vision benefit plans. Additional details regarding available healthcare benefits will be provided during the hiring process and upon employment eligibility.

Equal Employment Opportunity- Lincoln Property Company is an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and business needs. Lincoln does not discriminate against applicants or employees on the basis of race, color, religion, creed, sex, gender, pregnancy, childbirth or related medical conditions, sexual orientation, gender identity or expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, military or veteran status, reproductive health decision-making, or any other status protected by federal, state, or local law. Applicants and employees may raise concerns regarding discrimination, harassment, accommodation, or retaliation without fear of reprisal.

Compensation- Lincoln Property Company is committed to pay transparency and equitable compensation practices. The salary or hourly pay range for this position has been established based on market data, job responsibilities, internal equity, geographic location, experience, education, certifications, and other job-related factors. Actual compensation may vary within the posted range based on these considerations. Certain positions may also be eligible for discretionary bonuses, incentives, commissions, or other forms of compensation where applicable.

Reasonable Accommodation: Lincoln Property Company is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application, interview, and employment process. If you require an accommodation to participate in the job application or interview process, or to perform the essential functions of a role, please contact Human Resources at hr@lpc.com. Requests for accommodation will be treated confidentially to the extent permitted by law.

Work Authorization/ E-Verify- Lincoln Property Company participates in E-Verify. All offers of employment are contingent upon the candidate providing valid authorization to work in the United States. Lincoln Property Company does not sponsor employment visas, including H-1B, for this position at this time.

Background Check- Employment offers are contingent upon the successful completion of a background investigation, which may include verification of prior employment, education, criminal history, and other checks as permitted by applicable federal, state, and local law. The nature and scope of background checks may vary by role and location. Certain roles may require additional screening based on duties (driving history (MVR), financial background check, etc.)

Health and Safety- Lincoln Property Company is committed to maintaining a safe and healthy work environment in compliance with all applicable federal, state, and local occupational health and safety regulations, including OSHA requirements. Certain roles may have specific health, safety, or physical requirements that will be communicated during the hiring process. Employees may be required to wear personal protective equipment (PPE) or comply with site-specific safety protocols depending on the nature of their assignment.  

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.


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