Customer Service Project Manager Jobs in Paxton, IL

UNIVERSITY OF ILLINOIS FOUNDATION has an immediate opening for a Project Manager.

The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff, corporations and foundations, as well as campus development professionals to create fundraising programs and opportunities that benefit the University.

This position performs professional-level duties associated with managing IT projects. The project portfolio consists of a variety of IT-specific projects which range from small, moderate efforts to large, complex projects.

DUTIES & RESPONSIBILITIES:

1. Manage assigned IT projects to ensure adherence to budget, schedule, and scope of project.

2. Employ Project Management methods and competencies, including developing work plans, schedules, project estimates, resource plans, and status reports.

3. Coordinate and facilitate project team meetings. Provide technical and analytical guidance to the project team, coordinating with the appropriate lead(s) and departments. Communicate progress with project stakeholders, program leads, and management at key review points.

4. Manage the collection and analysis of project performance including performance against budget, scope, project objectives, and customer satisfaction. Provide ongoing analysis on project performance and scheduling and resource capacity management.

5. Facilitate the usage of project and resource management software across the organization and be a subject matter expert in the usage of this software.

6. Establish and track project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.

REQUIRED QUALIFICATIONS:

• Bachelor's degree or equivalent work experience

• At least two years of project management experience or progressively responsible work experience relating to information services or project management.

• Considerable experience with MS Office (Word, Excel, PowerPoint, Visio).

• Strong time management skills, with the ability to manage multiple tasks and objectives.

• Excellent analytical, problem-solving, planning, and organizational skills.

• Experienced and articulate communication skills (oral and written).

• Thorough understanding of information technology procedures and practices.

• Familiarity with project management methodologies.

PREFERRED QUALIFICATIONS:

• Experience designing and creating recurring standard reports for management.

• More than five years of project management experience

• PMI certification

Application Deadline: August 30, 2026

The starting salary range for this position is projected to be $85,000 - $95,000 per year. This is a salaried exempt role. While our job postings include salary ranges, your compensation will be based on your specific experience and qualifications—we're not limited by these posted ranges.

You'll be inspired daily in our state-of-the-art, environmentally conscious workspace - a stunning LEED-certified building featuring contemporary amenities including an on-site wellness center and café with healthy dining options. We encourage work-life balance through our hybrid schedule for many positions, combining in-office collaboration with up to 2 days of remote work flexibility.

Your comprehensive benefits package includes medical, vision, and dental coverage, company paid life insurance, generous vacation time including 24 days annually, and more. Generous pension benefits are also included. We invest in your present and future wellbeing, providing the support you need to succeed.

Application Process: For full consideration for the role, all candidates must complete an online application and include a cover letter and resume. Candidates may create a profile through . For further information regarding application procedures, contact Foundation Human Resources at uifhrsearches@uif.uillinois.edu.

THE UNIVERSITY OF ILLINOIS FOUNDATION IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

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