1

Customer Service Project Manager Jobs in Dothan, AL

Customer Service Associate

Enterprise, AL

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Ozark, AL

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Ashford, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Abbeville, AL

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Enterprise, AL

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Geneva, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Cottonwood, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Headland, AL

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Dothan, AL

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Daleville, AL · On-site

$13.50 - $18.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Dothan, AL · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Hartford, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Abbeville, AL · On-site

$11.75 - $16.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Enterprise, AL · On-site

$11.50 - $15.75/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Customer Service Associate

Kinsey, AL · On-site

$13.25 - $18.25/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate ... Management. Working Conditions: * Retail store environment where extended periods of standing are ...

Customer Service Associate

Ozark, AL · On-site

$13 - $18/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

Showing results 41-60

Customer Service Project Manager information

See Dothan, AL salary details

$33.2K

$82.7K

$103.6K

How much do customer service project manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service project manager in Dothan, AL is $82,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,100.00 and $95,000.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What cities near Dothan, AL are hiring for Customer Service Project Manager jobs?

Cities near Dothan, AL with the most Customer Service Project Manager job openings:

Infographic showing various Customer Service Project Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,661 per year, or $39.7 per hour.

Customer Service Associate

SunStop

Enterprise, AL

$11.50 - $15.75/hr

Full-time, Part-time

Re-posted 19 days ago


Job description

The Customer Service Associate is responsible for delivering outstanding customer service by providing fast, friendly, and courteous assistance to all guests. This role involves handling cash and electronic transactions accurately, stocking merchandise, and maintaining a clean, organized work environment. While on duty, the CSA will operate a cash register, scanner, card reader, and other related equipment.

This is a hands-on position ideal for individuals who are enthusiastic, dependable, and committed to creating a positive customer experience. Key Responsibilities: Provide exceptional customer service at all times Greet customers warmly and assist with their needs Accurately operate the cash register and handle transactions Stock and merchandise products as needed Maintain cleanliness and orderliness of the work area We are proud to be an Equal Employment Opportunity (EEO) employer. If you're looking for a rewarding opportunity with growth potential, including advancement into management roles, we'd love to hear from you.

We are hiring Full-Time and Part-Time team members at multiple locations.