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Customer Service Project Coordinator Jobs in Florida

EC Ruff Marine

Project Coordinator

Pompano Beach, FL · On-site

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

EC Ruff Marine

Project Coordinator

Pompano Beach, FL · On-site

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

EC Ruff Marine

Project Coordinator

Pompano Beach, FL

$18/hr

The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.

LARSON CANDO INC

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

LARSON CANDO INC

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

LARSON CANDO INC

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

trimarkusa

Project Coordinator

Tampa, FL · Hybrid

The Project Coordinator reports to the Project Coordinator Manager. * Located in Tampa, FL ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Tampa, FL · Hybrid

The Project Coordinator reports to the Project Coordinator Manager. * Located in Tampa, FL ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

trimarkusa

Project Coordinator

Tampa, FL · Hybrid

The Project Coordinator reports to the Project Coordinator Manager. * Located in Tampa, FL ... Customer Service: * Serve as a point of contact for customers, vendors, and service agencies on ...

Kidde Global Solutions

Project Coordinator

Bradenton, FL · On-site

$65K - $76K/yr

... more customers in more places. With an unmatched portfolio of solutions and services, and a ... Project Coordinator Location: On-site in Bradenton, FL Base Salary Rate: $65,102 - $76,590 per year ...

TriMark

Project Coordinator

Tampa, FL · On-site

We proudly serve our customers by providing design services, commercial equipment, and foodservice ... The Project Coordinator reports to the Project Coordinator Manager. * Located in Tampa, FL ...

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Customer Service Project Coordinator information

What does a Customer Service Project Coordinator do?

A Customer Service Project Coordinator is responsible for managing and coordinating projects that improve or support customer service operations within a company. They act as a bridge between customer service teams, management, and other departments to ensure projects are completed on time and meet quality standards. Their duties typically include planning project timelines, tracking progress, communicating with stakeholders, and resolving any issues that arise during project execution. The role requires strong organizational, communication, and problem-solving skills. By effectively coordinating projects, they help enhance customer satisfaction and streamline service processes.

What are the key skills and qualifications needed to thrive as a Customer Service Project Coordinator?

To thrive as a Customer Service Project Coordinator, you need strong organizational skills, project management experience, and a background in customer service, often supported by a bachelor's degree. Familiarity with project management tools (such as Asana or Trello), CRM systems, and sometimes certification like PMP or CAPM is highly beneficial. Exceptional communication, problem-solving abilities, and teamwork make someone stand out in this position. These skills ensure efficient project delivery, high customer satisfaction, and effective collaboration across teams.

How does a Customer Service Project Coordinator typically collaborate with other departments to ensure project success?

A Customer Service Project Coordinator regularly works with teams such as sales, IT, and operations to align project goals and ensure smooth execution. This collaboration often involves organizing cross-departmental meetings, sharing updates on project milestones, and quickly addressing any issues that arise. By facilitating open communication and coordinating resources, the coordinator helps ensure that customer service initiatives are delivered on time and meet quality standards. This teamwork not only enhances the customer experience but also provides opportunities to build strong internal relationships and develop leadership skills.

What is the difference between Customer Service Project Coordinator vs Customer Support Specialist?

AspectCustomer Service Project CoordinatorCustomer Support Specialist
CredentialsTypically requires a high school diploma or associate degree; certifications in project management are a plusUsually requires a high school diploma; certifications like customer service or communication courses are common
Work EnvironmentWorks on coordinating customer projects, liaising between clients and teams, often in office or remote settingsProvides direct support to customers via calls, emails, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like IT, manufacturing, and service sectors where project coordination is neededCommon across retail, telecom, tech, and service industries for direct customer interaction

The main difference is that a Customer Service Project Coordinator manages customer-related projects and coordinates between teams, while a Customer Support Specialist focuses on providing direct assistance to customers. Both roles require strong communication skills, but the coordinator has a broader scope involving project management tasks.

Is a customer service project coordinator a high paying job?

Customer Service Project Coordinators typically earn average salaries that are moderate compared to other management roles, with pay varying based on experience, industry, and location. While some positions offer competitive compensation, it is generally not considered a high-paying job without additional seniority or specialized skills. Certifications in project management or customer service can enhance earning potential.

What are the most commonly searched types of Customer Service Project jobs in Florida?

The most popular types of Customer Service Project jobs in Florida are:

What cities in Florida are hiring for Customer Service Project Coordinator jobs?

Cities in Florida with the most Customer Service Project Coordinator job openings:

Customer Service Project Coordinator jobs near you
Infographic showing various Customer Service Project Coordinator job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Project Coordinator

Pompano Beach, FL • On-site

EC Ruff Marine
11 - 50 employees
Learn more about EC Ruff Marineexternal

$18/hr

Full-time

Re-posted 4 days ago

Job description

EC Ruff Marine is hiring a Service/Project Coordinator
Responsibilities:
  • The Service/Project Coordinator is responsible for managing various communication channels for service requests, dispatching and monitoring service technicians to meet customer and business needs.
  • Work with technicians with upkeep of vehicles (i.e., washing exterior, removing debris from interior, cleaning oil messes, replacing ECRM provided equipment/supplies).
  • Coordinate/dispatch service tasks to remote field technicians via phone or software.
  • Ensure that technicians have worksheets signed and turned in on time.
  • Responsible for ECRM vehicular inventory.
  • Route, plan and communicate to ensure that jobs are handled efficiently and coordinate workload for technicians and customers.
  • Communicate with technicians and customers and update systems to ensure proper information is captured as needed.
  • Be available for the 2:00PM phone meeting daily to give updates on job(s) status, new parts/supplies needed for assigned jobs and other job-related issues.
  • Understand and monitor various service level agreement requirements.
  • Ensure the accurate capture, data entry and maintenance of client information.
  • Other tasks/duties as assigned.