Customer Service Program Administrator Jobs (NOW HIRING)

Company Description
Aacres was founded in 1974 on the philosophy of providing individualized community supports for people with developmental disabilities. We believe that people can live in and contribute to their community when provided with appropriate supports.
The ability to identify needs and build programs to meet those needs is what sets Aacres apart from other providers. We have pioneered several programs to fill the needs of previously un-served or underserved populations. We understand the need to develop new innovative programs that meet the unique and ever changing demands of people in the community.
We have a strong commitment to serving people which is the cornerstone of our strength and success. Accepting people with respect and creativity enhances our ability to stand beside them through the difficult times in the lives.
"We believe that in order to serve the community, we must first provide opportunities for personal growth for both our clients and staff"
Mission
Aacres Programs exist so that individuals involved are offered an experience that provides personal choice, enhances individual value, and encourages health and safety. Aacres Programs offer an experience that provides personal choice, enhances individual value, and encourages health and safety.
Vision
Aacres is recognized as an Industry Leader among state, community and participants alike. Our systems are driven towards providing innovative methods, total inclusion, and quality services with a mission towards independent living and personal growth! Aacres is an Industry leader among state, community and participant's alike. We are committed to providing innovative methods, total inclusion, and quality services to support people to increase their independence and personal growth.
Values
Integrity: Aacres embodies the strength and courage to do what is right, while advocating for those who cannot advocate for themselves and supporting those in need of our assistance.
Mutual Respect: We recognize through building relationships with others that this is a journey traveled side by side.
Honesty: We believe that our actions match our words. No matter how difficult, we hold ourselves to a standard that others respect.
Commitment: Aacres works together in partnering with others. These alliances are forged by working together through many of life's challenges that we encounter as individuals.
Job Description
The purpose of this position is to maintain responsibility for agency administration, oversight, and fiscal operation of services in the community. The Program Administrator will provide leadership and management over services to ensure that our Mission and Values are carried out on a consistent basis. The Program Administrator participates as the team leader and coordinates the day-to-day operations of the homes or facilities assigned. Supervises the Direct Support Professional staff, Lead Staff and/or Skills Trainers and oversees the completion of each individual's plan of care and treatment. Service provision focuses on maintaining or enhancing the person we support's self-esteem, promoting power, choice and autonomy, and teaching functional skills that are alternatives to maladaptive behavior.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Effective communication and interpersonal skills are needed. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma or GED, college degree in the areas of rehabilitation, psychology, special education, social work, or a related field (preferred), or a minimum of 1 year of experience working with individuals with developmental disabilities. One year demonstrated ability to effectively supervise staff in maintaining quality services.
Additional Information
If you are interested in applying for this position, submit a letter of interest detailing how you meet each of the Minimum Requirements and the desired skills listed. This application packet must be received by Human Resources prior to the position close date. Applications received after the close date may not be considered. Application must have the Position Title in the subject line and on the letter of interest.
This position is being offered to existing employees at the same time as it is to being posted to the general public. The Company reserves the right, at its sole discretion, to evaluate the needs of the Company, as well as the qualifications of all employees and job applicants when making a hiring decision.
For additional information about the company, please visit our website at www.Aacresllc.com.
This position requires pre-employment background check and drug testing.