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Customer Service Professional Jobs in Spring City, PA

Bluestone Lane

Service Professional

Philadelphia, PA · On-site

$13 - $16.75/hr

... Service ? Maintains professional composure and local engagement during periods of high-volume ... Achieve BL operational criteria of $30 per customer with a 30-minute stay through checking in ...

Jj

Professional, Customer Orders

West Chester, PA · On-site

$14.25 - $18/hr

Collaborate with crossfunctional teams (Sales, Customer Service, Supply Chain, Finance, and IT) to improve ordertocash processes and system performance. * Analyze business processes and system data ...

PSI Groups

Customer Service Representative

Philadelphia, PA · On-site

$16.25 - $22/hr

Customer service professionals: this could be one of the most rewarding career transitions in financial services right now. The life insurance industry is changing quickly. Millions of families still ...

New

GEICO

Customer Service Representative

Springfield, PA · On-site

$15 - $20.50/hr

We're looking for Customer Service Professionals for our Springfield, PA office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You ...

PeopleShare Inc

Customer Service

Green Lane, PA · On-site

$21/hr

Are you a customer-focused professional who enjoys helping others, solving problems, and keeping operations running smoothly? PeopleShare is seeking a dedicated Customer Service Representative for a ...

PeopleShare

Customer Service

Green Lane, PA

$18 - $20/hr

Are you a customer-focused professional who enjoys helping others, solving problems, and keeping operations running smoothly? PeopleShare is seeking a dedicated Customer Service Representative for a ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Spring City, PA

Customer Service Professional information

See Spring City, PA salary details

$10

$16

$26

How much do customer service professional jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service professional in Spring City, PA is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Spring City, PA?

The most popular types of Customer Service jobs in Spring City, PA are:

What cities near Spring City, PA are hiring for Customer Service Professional jobs?

Cities near Spring City, PA with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Spring City, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,067 per year, or $16.9 per hour.

Customer Service Professional (CSP) Level I

MedRisk LLC

King Of Prussia, PA • On-site

$14.75 - $18.50/hr

Full-time

Posted 19 days ago

MedRisk rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

125th of 499 rated business services

Job description

Customer Service Professionals (CSP’s) on the Provider Billing Inquiry (PBI) team are responsible for providing support to our existing network providers by assisting them with status of their claims while providing outstanding customer service.

This position is only for U.S. based candidates.

  • Receive inbound phone calls from a phone queue
  • Field and provide timely response to all daily inquiries from providers & collection staff regarding claim status.
  • Effectively communicate the billing process and timing expectations to the caller.
  • Communicate with other departments within MedRisk if needed to assist in resolving claim inquiry; such as Accounting, Provider Relations, and Account Management (Account Reps & Corporate Account Executives (CAE’s).
  • Consistently meet MedRisk Customer Support Service & Quality standards
  • Consistently maintain the Total Agent Availability (TAA) goal monthly.
  • Understand MedRisk’s interdepartmental procedures, policies and comply with them.
  • Identify potential or existing system and/or procedural challenges, and notify Supervisor and assist in resolution if needed.
  • Complete special projects or tasks as assigned by the Supervisor.
  • Other duties as assigned.

9am - 6:30pm Est, Monday - Friday

What MedRisk employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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