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Customer Service Professional Jobs in Roy, UT (NOW HIRING)

AlphaGraphics

Customer Service Representative

Layton, UT · On-site

$14.50 - $19.75/hr

Professional customer service demeanor * Highly responsive to customer needs * Ability to create and maintain customer relationships * Ability to coordinate multiple schedules * 2-3 years facing ...

Dollar Tree

Customer Service Associate

South Ogden, UT · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate

South Ogden, UT · On-site

$14.25 - $19.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

StaffMyAgency LLC

Insurance Customer Service

Ogden, UT · On-site

$38K - $46K/yr

... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... We seek an licensed energetic professional interested in helping our business grow through value ...

Jacque Price

Insurance Customer Service

South Weber, UT · On-site

$38K - $46K/yr

Insurance Customer Service Location: Ogden, UT, 84405 Salary: $38000.0 - $46000.0/year Experience ... We seek a licensed energetic professional interested in helping our business grow through value ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Roy, UT

Customer Service Professional information

See Roy, UT salary details

$9

$16

$24

How much do customer service professional jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service professional in Roy, UT is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.40 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Roy, UT? The most popular types of Customer Service jobs in Roy, UT are:
What cities near Roy, UT are hiring for Customer Service Professional jobs? Cities near Roy, UT with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.

Customer Service Representative

AlphaGraphics

Layton, UT • On-site

$14.50 - $19.75/hr

Full-time

Re-posted 18 days ago

Job description

Customer Service Representative
We are looking for an ambitious and experienced customer service representative to work full or part-time at our center. If you thrive in a fast paced environment where every day brings a new challenge, AlphaGraphics of Layton could be the fit for you! We are a locally owned printing, marketing, and visual communications company and we are looking for an enthusiastic team player to join our team.
Responsibilities:
  • Act as a primary contact for clients
  • Assist with the development and maintenance of client relationships
  • Consult and be a resource for clients during the purchasing process
  • Be knowledgeable of all products and services offered
  • Have a full understanding of pricing and be able to create and follow up on printing, signage, and marketing materials estimates
  • Communicate with production team and customers on a regular basis
  • Review customer files to ensure production quality and accuracy
  • Be highly responsive to customer inquiries
  • Understand and consult with customers on internet and print marketing solutions
  • Strategize with customers by listening, interpreting their needs, and advising on solutions
  • Communicate courteously with customers though email, over the phone, and in person
  • Assist customers with the resolution of any problems that may arise
  • Understand and operate majority of equipment used in the center

Qualifications
  • Excellent written and verbal communication skills
  • Ability to problem solve and be solutions oriented
  • Highly detailed with strong organizational and time management skills
  • Understanding of basic computer software
  • The ability to learn new software quickly
  • Professional customer service demeanor
  • Highly responsive to customer needs
  • Ability to create and maintain customer relationships
  • Ability to coordinate multiple schedules
  • 2-3 years facing customer service experience required
  • High School diploma or GED required, college education in Marketing, Communications or Business preferred

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