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Customer Service Professional Jobs in River Ridge, LA

Vortex Doors

Customer Service Representative

New Orleans, LA · On-site

$14.75 - $20/hr

Interact with customers via phone and email in a professional and courteous manner, addressing inquiries, providing information, and offering service assistance. * Problem-Solving: Identify and ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in River Ridge, LA

Customer Service Professional information

See River Ridge, LA salary details

$8

$14

$22

How much do customer service professional jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service professional in River Ridge, LA is $14.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.82 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in River Ridge, LA?

The most popular types of Customer Service jobs in River Ridge, LA are:

What cities near River Ridge, LA are hiring for Customer Service Professional jobs?

Cities near River Ridge, LA with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in River Ridge, LA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,592 per year, or $14.7 per hour.

Customer Service Specialist

EXECUTIVE PERSONNEL SERVICES INC

Jefferson, LA • On-site, Remote

$16 - $17.50/hr

Full-time

Re-posted 29 days ago

Job description

EPSI Worx is seeking skilled Customer Service professionals to join our team in Jefferson, LA.  

JOB RESPONSIBILITIES

  • Answers incoming customer calls; patiently and attentively listen tocustomersa concerns and questions to identify the core needs.
  • Reiterates theidentified concerns or needs to ensure agreement.
  • Clearly communicateresolution options and timeframes.
  • Enters incoming callers' contact information,issues, and resolutions in software.
  • Provides service that meets service levelagreements (SLAs).
  • Responds to billing inquiries, quotes balance, payoff information, and processespaid-in-full notifications.
  • Accepts payments over the telephone as well asthrough the mail, complying with privacy and regulatory guidelines.
  • Contacts various departments to verify or clarify cemetery property or funeralservice purchase and agreement in order to resolve inquiries accurately andtimely.
  • Discuss and escalates advanced cases to management for input orresolution.
  • May initiate outbound customer calls to provide issue resolution or follow-up.
  • Completes responsibilities within company policies, and procedures, and is compliantwith regulations.
  • May maintain Customer Care processes, procedures, and job aids.
  • Recommendsefficiencies to management with the outcome to improve Key Performance Metrics.
  • Takes the initiative to learn and remain current on company products and industryterminology to facilitate customer issue resolution.


MINIMUM REQUIREMENTS

Education

High School Diploma or GED
Experience

At least two (2) years of Customer Service experience
Experience using call center phone software a plus

Skills & Abilities.

  • Bilingual in Spanish
  • Professional verbal and written communication skills with the ability to remainsteadfast under duress
  • Second language is a plus, Spanish preferred
  • Excellent Listening and empathy skills
  • Dedication to customer satisfaction
  • Proficient with database software, MS Office, Word, Excel, and Power Point
  • Flexibility to work different shifts (including evenings, weekends, orholidays)

Remote Options may be available after initial training. 

Billinqual (English/Spanish) preferred. 


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