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Customer Service Operations Associate Jobs in Sisters, OR

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Customer Service Operations Associate information

See Sisters, OR salary details

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How much do customer service operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service operations associate in Sisters, OR is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $27.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What cities near Sisters, OR are hiring for Customer Service Operations Associate jobs? Cities near Sisters, OR with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Sisters, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,551 per year, or $25.7 per hour.

Customer Service Representative - Route Relief

New System

Bend, OR • On-site

$28.75/hr

Other

Re-posted 2 days ago

Job description

Customer Service Representative - Route Relief (Cover Routes & Customer Success)

New System | Full-Time | Route-Based (Box Truck) | Bend, OR | $28.75/hr.

At New System, we believe exceptional customer service is what sets us apart.

We're a family-owned linen rental company serving restaurants, healthcare offices, dental practices, and businesses throughout the Pacific Northwest. We're hiring a Customer Service Representative - Route Relief who thrives on building relationships, solving problems, and helping customers succeed.

Yes, you'll drive a route truck, but this role is about much more than deliveries. We're looking for someone who genuinely enjoys talking with customers, spotting opportunities to improve their service, and helping grow accounts through trust and great service.

If you're the type of person who remembers names, notices problems before customers do, and naturally recommends helpful solutions you'll fit right in.

Why you'll like it here

  • You'll build real relationships with customers and make a direct impact on their experience
  • Your days move fast every day is different and every customer matters
  • Strong training and support (we set you up for success)
  • Opportunities to grow your skills in customer service, account growth, and operations
  • Competitive starting pay at $28.75/hr
  • Be part of a team that values reliability, positivity, and taking care of people

What you'll do

Customer Service First

  • Build strong, professional relationships with customers and become a trusted point of contact
  • Proactively check in with customers to ensure they have what they need and are happy with service
  • Resolve service concerns quickly and professionally own the issue and help find solutions
  • Communicate clearly and professionally while representing New System at every stop

Customer Growth & Account Support

  • Identify opportunities to improve customer service and recommend products that genuinely help customers operate better
  • Help customers stay properly stocked with linens, mats, paper products, soap, aprons, restroom supplies, and more
  • Encourage customers to try additional products or services that improve convenience and efficiency
  • Help retain and grow customer accounts through excellent service and relationship-building

Route Relief & Deliveries

  • Cover routes as assigned (vacations, callouts, open routes, business growth, etc.)
  • Deliver and pick up linens and products safely and accurately
  • Verify delivery tickets, collect signatures, and maintain accurate documentation
  • Monitor inventory levels and ensure customers are properly stocked not overstocked or running short
  • Collect payments when needed and maintain proper documentation

Safety & Operations

  • Drive safely and professionally at all times
  • Complete pre-trip and post-trip vehicle inspections
  • Support New System's zero-accident safety culture
  • Use mobile tools and route systems to document service and updates

You're a fit if you are

  • A people person who enjoys talking with customers and building relationships
  • Naturally friendly, professional, and solutions-focused
  • Comfortable recommending products when they truly help the customer
  • Dependable, adaptable, and able to step into different routes confidently
  • Organized and detail-oriented with strong follow-through
  • Comfortable working independently and managing your day

Requirements

  • Valid driver's license and ability to comfortably drive a box truck (training provided)
  • Strong customer service and communication skills required
  • Sales-minded without being pushy relationship selling matters here
  • Ability to lift, push, and pull up to 50 lbs repeatedly
  • Comfortable using mobile apps and technology daily
  • Background check and drug screening required for fleet drivers
  • Paid weekend coverage when assigned On-call hours: Saturday & Sunday | 8:00 AM - 4:30 PM

Sound like you?

Apply with your resume and answer this question:

"Tell us about a time you turned a frustrated customer into a happy one-or helped someone by recommending the right solution."


Apply