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Customer Service Operations Associate Jobs in Florence, OR

Albertsons

Grocery Manager North Bend, Oregon

North Bend, OR · On-site

$17.75 - $21.50/hr

... your associates, and ensure customers can rely on a full, fresh, and well-organized Grocery ... Oversee daily operations of the Grocery Department with a focus on customer service, sales, and ...

Michael Kors

PT Sales Associate, North Bend, WA

North Bend, OR · On-site

$13 - $17.75/hr

... customer service Build and maintain repeat clientele; utilize client book Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction OPERATIONS Keep selling ...

Ross Stores

Area Supervisor

North Bend, OR · On-site

Customer Service: * Treats all Customers, Associates, and other leaders with respect ... and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing ...

Dollar Tree

Store Manager Trainee

Reedsport, OR

$18.50 - $22/hr

... customers * Foster the growth and development of associates through training on operations and ... Maintain a high level of customer service across the store * Ensure a positive, safe, and ...

Dollartree

Store Manager Trainee

Reedsport, OR · On-site

$18.50 - $22/hr

... customers * Foster the growth and development of associates through training on operations and ... Maintain a high level of customer service across the store * Ensure a positive, safe, and ...

Ross Stores, Inc

Area Supervisor

North Bend, OR · On-site

Customer Service: * Treats all Customers, Associates, and other leaders with respect ... and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing ...

Dollar Tree

Store Manager Trainee

Reedsport, OR · On-site

$18.50 - $22/hr

... customers * Foster the growth and development of associates through training on operations and ... Maintain a high level of customer service across the store * Ensure a positive, safe, and ...

Fred Meyer

HOME PHOTO ELEC/CLERK

Florence, OR · On-site

Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values ...

Ross Stores

Area Supervisor

North Bend, OR · On-site

Customer Service: * Treats all Customers, Associates, and other leaders with respect ... and Operations: * Executes all Company Best Practices and maximizes productivity by minimizing ...

Ross Stores

Area Supervisor

North Bend, OR

Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates ... Front End Supervision and Operations: Executes all Company Best Practices and maximizes ...

Dollartree

Assistant Manager i

Florence, OR · On-site

... operations, customer service and team development. Duties include, but are not limited to, the ... Help the Store Manager supervise, train, and develop Store Associates * Ensure a positive, safe ...

Dollar Tree

Assistant Manager i

Florence, OR · On-site

... operations, customer service and team development. Duties include, but are not limited to, the ... Help the Store Manager supervise, train, and develop Store Associates * Ensure a positive, safe ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Florence, OR

Customer Service Operations Associate information

See Florence, OR salary details

$9

$24

$47

How much do customer service operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service operations associate in Florence, OR is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $26.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What cities near Florence, OR are hiring for Customer Service Operations Associate jobs? Cities near Florence, OR with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Florence, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,829 per year, or $24.4 per hour.

Retail Cashier Associate - Part-time

Big 5 LLC

North Bend, OR

$15 - $15.50/hr

Part-time

Re-posted 5 days ago

Big 5 Sporting Goods rating

5.3

Company rating: 5.3 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

549th of 732 rated retailers

Job description

With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team.

Role Overview

Cashiers play a key role in delivering outstanding customer experience. The primary responsibilities include operating and managing the front counter point-of-sale (POS) system while ensuring a smooth pleasant shopping experience for every customer.

Primary Duties

  • Provide excellent customer service by welcoming and assisting customers during entry and exit, ensuring a positive shopping experience
  • Direction of sales associates using the PA system
  • Answer phone calls and respond to customer inquiries
  • Recommend products and suggest add-on sales
  • Cash-handling and bagging of purchased merchandise
  • Maintain a clean, organized, and fully stocked sales floor
  • Receive merchandise shipment
  • Performs or may perform additional duties as assigned by management and supervision

Position Requirements

  • Must be 18 years of age or older
  • Strong communication and interpersonal skills
  • Must possess basic organizational and/or applicable math skills
  • Detail-oriented and reliable
  • Ability to work in a fast-paced environment
  • Basic knowledge of sporting goods is a plus
  • Upon accepting a position offered, candidate will be subject to E-Verify
  • Light to moderate lifting may be required, with or without reasonable accommodation

Benefits

Flexible Schedule, Employee Merchandise Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick Leave, *Dental, Medical Insurance (*Must regularly work at least 1560 hours per year to maintain Medical, Dental eligibility), *Savings and Profit-Sharing Plan – 401k/Roth IRA (*Must work at least 1000 hours per year to qualify for 401k eligibility).

Pay Scale: $15.00 - $15.50 per hour

What Big 5 Sporting Goods employees say

Pay

Benefits

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