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Customer Service Operations Assistant Jobs in Vermont

Mamava

VP Operations

Burlington, VT · Hybrid

$120K - $130K/yr

Service Operations * Drive customer experience excellence, managing the order fulfillment and customer service department to ensure prompt, professional, and expedient delivery and empathetic ...

Gardens Alive

Customer Service Lead

Williston, VT

$20 - $24/hr

... Assist with merchandise transfers and inventory-related activities as directed. Front-End ... Ensure accuracy and consistency in front-end operations through training, oversight, and process ...

Gardens Alive!

Customer Service Lead

Williston, VT · On-site

$20 - $24/hr

... front-end operations. This role leads the Customer Service team, oversees the indoor selling ... Assist with merchandise transfers and inventory-related activities as directed. Front-End ...

Rostam Direct LLC

Customer Service Lead

Williston, VT · On-site

$20 - $24/hr

... front-end operations. This role leads the Customer Service team, oversees the indoor selling ... Assist with merchandise transfers and inventory-related activities as directed. Front-End ...

Gadue's Dry Cleaning

Be Seen First

Customer Service Representative

Burlington, VT · On-site

$16 - $19/hr

Store Operations Open and close stores according to company procedures. Maintain a clean, organized ... Monitor supplies and notify management when inventory needs replenishment. Assist with ...

Albertsons

Customer Service Manager

Wilmington, VT · On-site

$22 - $27/hr

In this role, you'll oversee the daily operations of the customer service and checkout areas ... Whether you're jumping in to assist during a rush or mentoring staff on best practices, you'll be ...

Sherwin-Williams

Customer Service Specialist

Essex, VT · On-site

$19/hr

... its operations and reputation and is necessary to protect the safety of the Company's customers ... Load/unload delivery trucks * Assist in making deliveries, as needed * Maintain in-stock and ...

Marmon

Customer Service Representative

Shelburne, VT · On-site

$17 - $23/hr

The Customer Service Representative works closely with Engineers, Operations, Quality, Supply Chain ... Expedite orders as required and assist with resolving delivery or production issues. * Gather ...

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Customer Service Operations Assistant information

What is a customer operations assistant?

A customer service operations assistant supports the daily functions of customer service teams by handling inquiries, processing orders, and managing customer accounts. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure efficient service delivery.

What is the work of a customer service assistant?

A customer service assistant handles customer inquiries, provides information about products or services, and resolves issues to ensure customer satisfaction. They often communicate via phone, email, or chat and may use customer management software to track interactions. Strong communication skills and patience are essential for this role.

What does an operations assistant do?

A Customer Service Operations Assistant supports daily business functions by managing customer inquiries, processing orders, and maintaining records. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure efficient service delivery.

How much does an operations assistant get paid?

The salary for a Customer Service Operations Assistant typically ranges from $30,000 to $45,000 annually, depending on experience, location, and the company's size. Entry-level positions may start lower, while experienced assistants or those in larger organizations can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
What cities in Vermont are hiring for Customer Service Operations Assistant jobs? Cities in Vermont with the most Customer Service Operations Assistant job openings:
Customer Service Operations Assistant jobs near you
Night Operations Assistant Store Manager

Night Operations Assistant Store Manager

Home Depot

Bennington, VT • On-site

$62K - $72K/yr

Full-time

Posted 18 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,355 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose:
Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs. They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. NOASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
Key Responsibilities:
  • 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
  • 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
  • 15% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
  • 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
  • 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.

Direct Manager/Direct Reports:
  • This Position typically reports to the Store Manager
  • This Position has 0 Direct Reports

Travel Requirements:
  • Typically requires overnight travel less than 5% of the time.

Physical Requirements:
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:
  • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:
  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States

Preferred Qualifications:
  • Demonstrated ability to collaborate and work effectively with cross-functional teams

Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:
  • 3

Preferred Years of Work Experience:
  • 3

Minimum Leadership Experience:
  • 3

Preferred Leadership Experience:
  • 3

Certifications:
  • None

Competencies:
  • Action Oriented
  • Collaborates
  • Customer Focus
  • Develops Talent
  • Drives Results
  • Resourcefulness

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $62,000.00 - $72,000.00

What Home Depot employees say

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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