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Customer Service Operations Assistant Jobs in Arizona

Workway, Inc.

Be Seen First

Customer Service & Operations Coordinator

Phoenix, AZ · On-site

$50K - $62K/yr

Occasionally assist in the warehouse by pulling customer orders and supporting shipping activities ... service, order entry, operations support, administrative support, inside sales support, or a ...

Vista College Prep

Operations Assistant

Phoenix, AZ · On-site

$38K - $41K/yr

... customer service for all staff members, families, visitors, vendors, and supporters. The Operations Assistant also supports the Operations Team with all matters of school administration that do not ...

Distro

Service Operations Supervisor

Chandler, AZ · On-site

Position Summary The Service Operations Supervisor is responsible for managing client relationships ... Manage and escalate payroll tax notices and drive them to resolution. Assist and provide guidance ...

Distro

Service Operations Supervisor

Chandler, AZ

$26 - $28/hr

Position Summary The Service Operations Supervisor is responsible for managing client relationships ... Manage and escalate payroll tax notices and drive them to resolution. Assist and provide guidance ...

Distro

Service Operations Supervisor

Chandler, AZ

Position Summary The Service Operations Supervisor is responsible for managing client relationships ... Manage and escalate payroll tax notices and drive them to resolution. Assist and provide guidance ...

Ritchie Bros.

Branch Operations Assistant

Tucson, AZ · On-site

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of ... Provide various customer support services through mail, telephone, and direct personal contact.

Ritchie Bros.

Branch Operations Assistant

Tucson, AZ · On-site

$21/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of ... Provide various customer support services through mail, telephone, and direct personal contact.

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Customer Service Operations Assistant information

What is a customer service operations assistant?

A customer service operations assistant supports the customer service team by handling administrative tasks, managing customer inquiries, and ensuring smooth communication between departments. They often use customer relationship management (CRM) software and need strong organizational and communication skills. The role typically requires attention to detail and may involve working in a fast-paced environment with regular schedules.

What does a customer service operations assistant do?

A customer service operations assistant supports the customer service team by handling inquiries, processing orders, managing customer accounts, and ensuring smooth communication between customers and the company. They often use customer relationship management (CRM) software and may assist with training or administrative tasks to improve service efficiency.
What are the most commonly searched types of Customer Service Operations jobs in Arizona? The most popular types of Customer Service Operations jobs in Arizona are:
What cities in Arizona are hiring for Customer Service Operations Assistant jobs? Cities in Arizona with the most Customer Service Operations Assistant job openings:
Customer Service Operations Assistant jobs near you

Customer Service & Operations Coordinator

Workway, Inc.

Phoenix, AZ • On-site

$50K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

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Job description

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Customer Service & Operations Coordinator opportunity with our Wire & Cable client. For more than 75 years, this client has been a trusted supplier of commercial, industrial, aerospace, military, and government wire and cable solutions. Their Phoenix location is a small, collaborative office where every team member plays a critical role in delivering exceptional customer service and operational excellence.
This is an opportunity to join a stable, growing company where you'll work closely with leadership, make a meaningful impact, and enjoy a variety of responsibilities in a supportive, team-oriented environment.
Your specific duties will include:

  • Serve as the primary administrative support to the General Manager.
  • Prepare customer quotations based on product specifications and customer requirements.
  • Answer inbound customer calls and respond to email inquiries professionally and promptly.
  • Process customer orders and accurately enter all required information into the company's ERP system.
  • Communicate with customers throughout the order fulfillment process, providing updates and addressing questions or concerns.
  • Coordinate with the warehouse team to ensure orders are processed, shipped, and delivered accurately and on schedule.
  • Maintain accurate customer and order records.
  • Assist with general office administration and day-to-day operational tasks.
  • Occasionally assist in the warehouse by pulling customer orders and supporting shipping activities.
  • Develop a strong understanding of the company's products and processes to provide exceptional customer support.

Required qualifications for the position include:

  • High school diploma or equivalent.
  • 2+ years of experience in customer service, order entry, operations support, administrative support, inside sales support, or a similar role.
  • Strong computer skills, with the ability to quickly learn proprietary software and ERP systems.
  • Excellent organizational skills, with the ability to prioritize multiple tasks in a fast-paced environment.
  • Outstanding verbal and written communication skills.
  • Strong attention to detail and a commitment to accuracy.
  • Ability to occasionally lift up to 50 pounds.

Pay Rate Range: $50,000 - $62,000 annually
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.
Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!
Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

Company Description

Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.

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About Workway

Sourced by ZipRecruiter

Forward-thinking and innovative, Workway is at the forefront of the staffing industry. Entrepreneurial-minded leadership, combined with advanced technology, allows Workway to deliver temporary, temp to hire, and direct hire placement results that exceed our clients’ expectations.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Dallas, TX, US

Year founded

2005

Social media

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