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Customer Service Operation Coordinator Jobs (NOW HIRING)

HOLT Group

Customer Service Coordinator

Waxahachie, TX · On-site

$17.25 - $22.50/hr

Customer Service Coordinator Department: Machine Division (MAC) Employment Type: Full Time Location: Waxahachie Description The Customer Service Coordinator is responsible for scheduling, directing ...

DOC Services

Customer Service Coordinator

Lake City, MN · On-site

$21/hr

CUSTOMER SERVICE COORDINATOR Valley Craft Industries is looking for a enthusiastic Customer Service Representative to join our Sales/Customer Service Department. Our Customer Service Representatives ...

Transcat, Inc.

Customer Service Coordinator

Irvine, CA · On-site

$19.25 - $25/hr

With over 1,000 employees--in technical, consulting, operational, sales, finance, and corporate ... The Customer Service Coordinator will serve as a conduit for information between operations, sales ...

New

Transcat, Inc.

Customer Service Coordinator

Irvine, CA · On-site

$19.25 - $25/hr

With over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate ... The Customer Service Coordinator will serve as a conduit for information between operations, sales ...

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How much do customer service operation coordinator jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service operation coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

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Service Operations Coordinator

Kansas City, KS • On-site

ImageFIRST Healthcare Laundry Specialists
Health Care and Social Assistance • 1 - 5K employees
Learn more about ImageFIRST Healthcare Laundry Specialistsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

ImageFIRST rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Overview
ImageFIRST is the largest national provider of linen and laundry services specializing in the healthcare industry. With a 97% customer retention rate, we are committed to providing remarkable, white-glove service to our customers.
We are seeking a motivated and results-driven Service Operations Coordinator to lead the daily execution of Service operations at an ImageFIRST facility.
This is a dynamic, hands-on leadership role. You will own how service gets delivered every day, partnering closely with Customer Advocates, Service and Plant Operations leadership, and the General Manager to drive route execution, customer satisfaction, product control, fleet readiness, safety, and financial performance. This is one of the most visible and impactful roles in the local operation with real accountability for results and a direct path toward senior Service and Operations leadership positions.
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & Qualifications
What You'll Do
• Lead daily face-to-face check-ins with Customer Advocates, providing them with coaching, feedback, and support to help them execute our daily service standards.
• Analyze route and customer data to identify ways to improve service performance and growth opportunities.
• Translate those insights into specific, business-minded recommendations and actions for the Service teams.
• Anticipate challenges before they arise and drive solutions that improve retention and customer loyalty.
• Help ensure fleet readiness and compliance with DOT and safety standards.
• Track action plans through to measurable improvement in service, revenue, and profitability.
What We're Looking For
• Ability to lead, influence, and direct people. This includes ability to build trust and respect with Customer Advocates and partner with our District Service Managers and plant leadership team.
• Willingness to speak up, deliver direct feedback, and follow through on execution.
• Energized by frequent daily interaction and positive relationship building with associates.
• Ability to turn data into insight, and insight into clear recommendations and action.
• Strong organizational, analytical, and problem-solving abilities. Very comfortable working in Excel (pivot tables, formulas, data cleanup) and Power BI.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in service, operations, logistics, distribution, or route-based businesses preferred.
• Associate degree or higher required.
• Valid driver's license and ability to obtain DOT medical certification.
Company Values & Benefits
If you're a hands-on leader who enjoys solving problems, developing people, and improving customer experience, we want to hear from you.
Required Competencies:
  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do

Benefits:
  • Weekly pay
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Paid Parental Leave
  • Tuition Reimbursement
  • Referral Program
  • Great company culture
  • Collaborative team environment

EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

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