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Customer Service Manufacturing Jobs in Iowa (NOW HIRING)

VIOC

Customer Service Advisor

Council Bluffs, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

VIOC

Customer Service Advisor

Waukee, IA

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

VIOC

Customer Service Advisor

Clive, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Valvoline

Customer Service Advisor

Waukee, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Stefanini Group

Customer Service Representative

Bettendorf, IA · On-site

$14.25 - $19.50/hr

Experience in sales/customer service, accounting, information systems, or supply chain experience in a manufacturing environment. * Proficient computer skills including Oracle and MS Office programs ...

Essilor

Manager Customer Service

Sioux City, IA

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... This role bridges customer service & lab operations to resolve technical issues, expedite delayed ...

Valvoline

Customer Service Advisor

Clive, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Essilor

Customer Service Specialist

Sioux City, IA · On-site

$16.25 - $21.50/hr

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ... GENERAL FUNCTION The VIP Customer Service Advocate successfully completes customer requests for a ...

Cargill

Senior Customer Service Supervisor

Eddyville, IA · On-site

$18.25 - $25.25/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

Cargill

Senior Customer Service Supervisor

Eddyville, IA · On-site

$18.25 - $25.25/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

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Showing results 21-40

All JobsCustomer Service Manufacturing JobsCustomer Service Manufacturing Jobs in Iowa

Customer Service Manufacturing information

See Iowa salary details

$9

$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service manufacturing in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Iowa?

The most popular types of Customer Service Manufacturing jobs in Iowa are:

What are popular job titles related to Customer Service Manufacturing jobs in Iowa?

For Customer Service Manufacturing jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Iowa look for?

The top searched job categories for Customer Service Manufacturing jobs in Iowa are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Advisor

VIOC

Council Bluffs, IA • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Key responsibilities

  • Greet customers warmly and deliver a positive first impression.

  • Present oil change options and additional services based on manufacturer recommendations.

  • Evaluate customer needs, provide hands-on assistance under the hood, and build customer trust.

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 503 frontline employees who took The Breakroom Quiz

269th of 375 rated vehicle maintenance

Job description

Geared for the Driven

AtIvy Lane Corp, a franchisee ofValvoline Instant Oil ChangeSM(VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance. It's our goal to not only serve but to earn the trust of our communities and have each other's backs.

Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone.

What you'll do

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident,and exceptional under the hood and communicating with our guests.

  • Deliver a positive first impression to each guest with a warm,friendly greeting
  • Present oil change options and additional services based on manufacturer recommendations
  • Build trust and win repeat, loyal customers
  • Evaluate customers' needs, working quickly and efficiently
  • Provide hands-on assistance under the hood as needed
  • Master products, services, and company knowledge

How you'llsucceed

  • Have effective interpersonal, oral communication skills
  • You enjoy interacting with people face-to-face
  • You are friendly and ready to work as part of a customer-focused team
  • Have an eagerness to learn and grow
  • You canoccasionallylift upto 50 pounds
  • Have full mobility and the ability to work with your hands above your head
  • Can stand for extended periods of time and climb stairs

Benefits include:

  • Competitive pay & flexible work schedule
  • On-the-job training
  • Paid biweekly
  • Company provided uniformsand tools
  • We promote from within - a commitment we are passionate about
  • No late evenings
  • Paidtime off and holidays*
  • Medical, dental, vision, and 401(k) savings plans*

*Terms and conditionsapply,and benefits may differ depending on location

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated againston the basis ofdisability.

The Company endeavors to make its recruitment process accessible toany and allusers. Reasonable accommodations will be provided, upon request, to applicants with disabilitiesin order tofacilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email1-800Valvoline@valvoline.comto make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

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