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Customer Service Manufacturing Jobs in Iowa (NOW HIRING)

Specialist, Customer Service

Eddyville, IA

$16.25 - $21.50/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

New

Customer Service Representative

Pella, IA · On-site

$16.25 - $22/hr

Customer Service Representative Weather Shield, now a part of the Pella Family of Brands, is ... We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team ...

Customer Service Representative

Urbandale, IA

$15.25 - $20.50/hr

Industry Manufacturing Work Location Urbandale IA 50322 Job Title Customer Service Representative Duration 3 Years (Strong possibility of extension) Duties: Provides responses and/or solutions to ...

Specialist, Customer Service

Eddyville, IA

$16.25 - $21.50/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

New

Industry Manufacturing Work Location Johnston IA 50131 Job Title Customer Service Representative (JDJP00008745) Duration 1 Year (Strong possibility of extension) Business casual environment and ...

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Customer Service Representative

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Customer Service Representative QPS Employment Group is hiring a Customer Service Representative ... manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS?

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Customer Service Specialist

Sioux City, IA · On-site

$16.75 - $22.25/hr

Customer Service Specialist Brand: Essilor and Subsidiaries Location: Sioux City, IA, US, 51111 ... We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames ...

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

Showing results 21-40

Customer Service Manufacturing information

See Iowa salary details

$9

$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service manufacturing in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are the most commonly searched types of Customer Service Manufacturing jobs in Iowa? The most popular types of Customer Service Manufacturing jobs in Iowa are:
What are popular job titles related to Customer Service Manufacturing jobs in Iowa? For Customer Service Manufacturing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Iowa look for? The top searched job categories for Customer Service Manufacturing jobs in Iowa are:
Infographic showing various Customer Service Manufacturing job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Specialist, Customer Service

Cargill

Eddyville, IA

$16.25 - $21.50/hr

Full-time

Posted 2 days ago

New


Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers


Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The SSTNA Customer Service Specialist displays a strong customercentric mindset and independently manages strategic or advanced customer accounts. This role optimizes moderately complex to complex order and issue management, proactively identifies risk, and partners crossfunctionally to deliver a reliable and differentiated customer experience.

Key Accountabilities
  • Independently manage endtoend order processing for assigned customer accounts using order management tools
  • Resolve moderately complex to complex order and issue management cases with limited supervision
  • Proactively identify and mitigate order management risks through continuous improvement
  • Communicate anticipated delays, constraints, or changes and provide timely alternatives to customers
  • Partner with Commercial, Supply Chain, and other functions to resolve order exceptions and risks
  • Serve as a customer subjectmatter expert (SME) for assigned accounts
  • Conduct rootcause analysis and support process improvements
  • Coach or mentor lessexperienced CSRs as needed
  • Escalate only the most complex issues appropriately while owning resolution
  • Engage with customers and handle escalations for unclear order issues, resolving problems and identifying risks early. 
Qualifications

Minimum Qualifications 

  • Bachelor's degree in a related field or equivalent experience
  • Minimum of two years of customer service or order management experience
  • Experience navigating complex systems and tools with ease  
  • Experience in Customer service order and case management process and tools.
  • SAP and Salesforce experience

Preferred Qualifications

  • Experience in B2B customer-facing roles
  • Supply chain experience
Position Details
  • This position is posted both internally and externally.
  • Position is based in Eddyville, IA, Cedar Rapids IA, Wichita, KS
  • Relocation assistance is not provided for this role
  • Schedule: M-F- 8am- 5pm

Equal Opportunity Employer, including Disability/Vet


What Cargill employees say

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US