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Customer Service Manufacturing Jobs in Iowa (NOW HIRING)

Glen-Gery

Coordinator, Customer Service

Adel, IA

$18.25 - $23.75/hr

Glen-Gery, one of the nation's leading brick manufacturers, is seeking a motivated and detail-oriented Customer Service Coordinator to join our team in Adel, IA. This is an exciting opportunity to ...

Glen-Gery

Coordinator, Customer Service

Adel, IA · On-site

$18.25 - $23.75/hr

Glen-Gery, one of the nation's leading brick manufacturers, is seeking a motivated and detail-oriented Customer Service Coordinator to join our team in Adel, IA. This is an exciting opportunity to ...

Cargill

Specialist, Customer Service

Eddyville, IA · On-site

$16.25 - $21.50/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

Cargill

Specialist, Customer Service

Eddyville, IA · On-site

$16.25 - $21.50/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

Cargill

Specialist, Customer Service

Eddyville, IA · On-site

$16.25 - $21.50/hr

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded ...

Collabera

Customer Service Representative

Urbandale, IA · On-site

$15.25 - $20.50/hr

Industry Manufacturing Work Location Urbandale IA 50322 Job Title Customer Service Representative Duration 3 Years (Strong possibility of extension) Duties: Provides responses and/or solutions to ...

Collabera

Customer Service Representative

Johnston, IA

$15 - $20.50/hr

Industry Manufacturing Work Location Johnston IA 50131 Job Title Customer Service Representative (JDJP00008745) Duration 1 Year (Strong possibility of extension) Business casual environment and ...

VIOC

Customer Service Advisor

Spirit Lake, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

VIOC

Customer Service Advisor

Dubuque, IA

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

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Customer Service Manufacturing information

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How much do customer service manufacturing jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service manufacturing in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a customer service manufacturing?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in customer service manufacturing?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What are some typical challenges faced in a customer service manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are 5 careers in customer service manufacturing?

Five careers in customer service manufacturing include Customer Service Representative, Technical Support Specialist, Quality Assurance Coordinator, Manufacturing Support Associate, and Service Technician. These roles often require strong communication skills, problem-solving abilities, and familiarity with manufacturing processes and tools. They focus on assisting customers, resolving product issues, and ensuring customer satisfaction within manufacturing environments.

What jobs can you do in customer service manufacturing?

In customer service manufacturing, common roles include customer service representatives who handle client inquiries, order processing specialists, technical support agents, and quality assurance coordinators. These jobs often require good communication skills, familiarity with manufacturing processes, and the ability to use customer management software. Opportunities may also include supervisory or training positions as experience grows.

What are the most commonly searched types of Customer Service Manufacturing jobs in Iowa?

The most popular types of Customer Service Manufacturing jobs in Iowa are:

What are popular job titles related to Customer Service Manufacturing jobs in Iowa?

For Customer Service Manufacturing jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Service Manufacturing jobs in Iowa look for?

The top searched job categories for Customer Service Manufacturing jobs in Iowa are:

Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Customer Service Representative - Commercial

Timberline Manufacturing

Marion, IA • On-site

$16 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

BECOME AN OWNER, MAKE A DIFFERENCE, AND BUILD FRIENDSHIPS

Who We Are

Founded in 1993, Timberline Manufacturing provides electrical contract manufacturing with a specialization in wire harness assembly, control panels, and electronic assembly. Timberline is 100% employee-owned since 2012. Along with employee ownership, we provide opportunities for advancement, professional growth and financial rewards. From the moment you enter the building, we greet you as a person, not a number.

What We Value

We're not the first to say it, but we certainly mean it – our employees are what makes Timberline so great. That's why we're an employee-owned company.

Description: The Customer Service Representative (CSR) serves as a key customer-facing support role, responsible for managing customer orders from initial entry through final delivery. This position ensures accurate processing, timely communication, and a seamless experience throughout the order lifecycle

Responsibilities

  • Process and verify customer purchase orders, ensuring accuracy and alignment with internal and external requirements.
  • Coordinate the expediting of products to meet customer expectations and delivery timelines.
  • Communicate schedule updates and changes to both internal teams and external customers, based on customer input and evolving needs.
  • Collaborate with sales, production, and other cross-functional teams to troubleshoot and resolve customer issues.
  • Monitor order status throughout the production cycle and proactively notify customers of any variances.
  • Process product returns resulting from incorrect or damaged items and ensure proper resolution.
  • Provide ongoing problem-solving support to customers, maintaining a high level of responsiveness and service quality.
  • Build and maintain strong customer relationships, with a focus on quality, reliability, and on-time delivery.
  • Perform additional duties and responsibilities as assigned to support team and business objectives.

Requirements:

  • 2 years previous experience with customer service responsibilities, preferably in a manufacturing environment
  • Experience working for a Build to Print Contract Manufacture highly desirable
  • Experience working in the electrical industry, electrical wire harness or panel industry is preferred
  • Experience working for a Commercial OEM, Electrical or Electronics Distributor, Manufacturer's Representative, Systems Integrator or Wire Manufacturer is a plus
  • Familiarity with using ERP systems for quoting or order processing is beneficial
  • Must have strong communication skills to communicate with other team members and customers
  • Must have positive attitude with customer appreciation mentality
  • Ability to lift 50lbs as needed
  • Ability to stand, sit, and perform repetitive work for long periods of time
  • Highly organized with the ability to work in a fast-paced environment
  • Attention to detail with the ability to problem solve
  • Operate with a sense of teamwork


Timberline Manufacturing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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