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Customer Service Manufacturing Jobs in Iowa (NOW HIRING)

Acro Service Corporation

Be Seen First

Customer Service Representative

Johnston, IA · On-site

$17 - $19/hr

... customer service / support experience · Efficient researching / troubleshooting skills · ... manufacturing. To learn more, please visit www.acrocorp.com.

Glen-Gery

Coordinator, Customer Service

Adel, IA · On-site

$18.25 - $23.75/hr

Glen-Gery, one of the nation's leading brick manufacturers, is seeking a motivated and detail-oriented Customer Service Coordinator to join our team in Adel, IA. This is an exciting opportunity to ...

Glen-Gery

Coordinator, Customer Service

Adel, IA · On-site

$18.25 - $23.75/hr

Glen-Gery, one of the nation's leading brick manufacturers, is seeking a motivated and detail-oriented Customer Service Coordinator to join our team in Adel, IA. This is an exciting opportunity to ...

Pella Corporation

Customer Service Representative

Pella, IA · On-site

$16.25 - $22/hr

This role provides the best customer service for our customers in alignment with the business ... We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team ...

Pella Corporation

Customer Service Representative

Pella, IA · On-site

$16.25 - $22/hr

This role provides the best customer service for our customers in alignment with the business ... We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team ...

Acro Service Corporation

Be Seen First

Bilingual Customer Service (Portuguese)

Johnston, IA · On-site

$18.50 - $20.50/hr

Acro Service Corp is looking for a Customer Support Representative who has fluency in Portuguese ... manufacturing. To learn more, please visit www.acrocorp.com.

Collabera

Customer Service Representative

Urbandale, IA · On-site

$15.25 - $20.50/hr

Industry Manufacturing Work Location Urbandale IA 50322 Job Title Customer Service Representative Duration 3 Years (Strong possibility of extension) Duties: Provides responses and/or solutions to ...

Collabera

Customer Service Representative

Johnston, IA · On-site

$15 - $20.50/hr

Industry Manufacturing Work Location Johnston IA 50131 Job Title Customer Service Representative (JDJP00008745) Duration 1 Year (Strong possibility of extension) Business casual environment and ...

VIOC

Customer Service Advisor

Spirit Lake, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

VIOC

Customer Service Advisor

Waukee, IA · On-site

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

VIOC

Customer Service Advisor

Council Bluffs, IA

Present oil change options and additional services based on manufacturer recommendations * Build trust and win repeat, loyal customers * Evaluate customers' needs, working quickly and efficiently

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All JobsCustomer Service Manufacturing JobsCustomer Service Manufacturing Jobs in Iowa

Customer Service Manufacturing information

See Iowa salary details

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$17

$25

How much do customer service manufacturing jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer service manufacturing in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a Customer Service Manufacturing job?

A Customer Service Manufacturing job involves assisting customers with inquiries, orders, and issues related to manufactured products. This role requires strong communication skills to coordinate between customers, production teams, and supply chain departments. Responsibilities may include processing orders, providing product information, resolving complaints, and ensuring timely delivery. The goal is to maintain customer satisfaction while supporting efficient manufacturing operations.

What are the key skills and qualifications needed to thrive in the Customer Service Manufacturing position, and why are they important?

To thrive as a Customer Service Manufacturing professional, you need a solid understanding of production processes, product specifications, and excellent problem-solving abilities, often supported by experience in a manufacturing environment. Familiarity with ERP systems, order tracking software, and quality assurance procedures is commonly expected. Strong communication, attention to detail, and patience help individuals excel when addressing customer concerns and collaborating with production teams. These qualities are critical for ensuring customer satisfaction, timely order fulfillment, and effective coordination between customers and manufacturing operations.

What is the highest paying customer service job?

In customer service manufacturing roles, supervisory or managerial positions such as Customer Service Manager or Customer Service Director tend to have the highest salaries, often exceeding $70,000 annually. These roles typically require leadership skills, industry experience, and sometimes specialized certifications, and they involve overseeing teams and improving customer satisfaction strategies.

What jobs pay 4000 a week without a degree?

In manufacturing customer service roles, earning $4,000 a week is uncommon without specialized skills or experience. High-paying positions may be available in management, technical support, or supervisory roles that require industry knowledge, certifications, or extensive experience rather than formal degrees. Typically, such earnings are associated with roles that involve overtime, bonuses, or commission structures.

What is customer service in manufacturing?

Customer service in manufacturing involves supporting clients by addressing product inquiries, resolving issues, and ensuring satisfaction throughout the sales and post-sales process. Customer service representatives in this field often communicate with clients via phone, email, or in person and may use tools like CRM software to track interactions and improve service quality.

How can I make 2000 a week working from home?

Customer Service Manufacturing roles can pay varying wages, but earning $2000 a week typically requires full-time work, often 40 or more hours, with some positions offering overtime or bonuses. Developing strong communication skills, familiarity with CRM tools, and experience in manufacturing support can help increase earning potential, especially in remote or call center environments.

What are some typical challenges faced in a Customer Service Manufacturing role?

One common challenge is balancing urgent customer requests with the realities of manufacturing production schedules and limitations. You may often need to coordinate between various departments—such as quality control, logistics, and production—to resolve issues like delays, product modifications, or inventory shortages. Effective communication and adaptability are essential when managing customer expectations and finding solutions to unexpected problems. Working in this role offers valuable experience in both customer relations and manufacturing operations, helping you develop skills that can lead to advancement in operations, production planning, or customer account management.

What are popular job titles related to Customer Service Manufacturing jobs in Iowa? For Customer Service Manufacturing jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Service Manufacturing jobs in Iowa look for? The top searched job categories for Customer Service Manufacturing jobs in Iowa are:
Customer Service Manufacturing jobs near you
Infographic showing various Customer Service Manufacturing job openings in Iowa as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.
Customer Service Representative - Commercial

Customer Service Representative - Commercial

Timberline Manufacturing

Marion, IA

$16 - $21.75/hr

Full-time

Re-posted 14 days ago

Job description

BECOME AN OWNER, MAKE A DIFFERENCE, AND BUILD FRIENDSHIPS

Who We Are

Founded in 1993, Timberline Manufacturing provides electrical contract manufacturing with a specialization in wire harness assembly, control panels, and electronic assembly. Timberline is 100% employee-owned since 2012. Along with employee ownership, we provide opportunities for advancement, professional growth and financial rewards. From the moment you enter the building, we greet you as a person, not a number.

What We Value

We're not the first to say it, but we certainly mean it – our employees are what makes Timberline so great. That's why we're an employee-owned company.

Description: The Customer Service Representative (CSR) serves as a key customer-facing support role, responsible for managing customer orders from initial entry through final delivery. This position ensures accurate processing, timely communication, and a seamless experience throughout the order lifecycle

Responsibilities

  • Process and verify customer purchase orders, ensuring accuracy and alignment with internal and external requirements.
  • Coordinate the expediting of products to meet customer expectations and delivery timelines.
  • Communicate schedule updates and changes to both internal teams and external customers, based on customer input and evolving needs.
  • Collaborate with sales, production, and other cross-functional teams to troubleshoot and resolve customer issues.
  • Monitor order status throughout the production cycle and proactively notify customers of any variances.
  • Process product returns resulting from incorrect or damaged items and ensure proper resolution.
  • Provide ongoing problem-solving support to customers, maintaining a high level of responsiveness and service quality.
  • Build and maintain strong customer relationships, with a focus on quality, reliability, and on-time delivery.
  • Perform additional duties and responsibilities as assigned to support team and business objectives.

Requirements:

  • 2 years previous experience with customer service responsibilities, preferably in a manufacturing environment
  • Experience working for a Build to Print Contract Manufacture highly desirable
  • Experience working in the electrical industry, electrical wire harness or panel industry is preferred
  • Experience working for a Commercial OEM, Electrical or Electronics Distributor, Manufacturer's Representative, Systems Integrator or Wire Manufacturer is a plus
  • Familiarity with using ERP systems for quoting or order processing is beneficial
  • Must have strong communication skills to communicate with other team members and customers
  • Must have positive attitude with customer appreciation mentality
  • Ability to lift 50lbs as needed
  • Ability to stand, sit, and perform repetitive work for long periods of time
  • Highly organized with the ability to work in a fast-paced environment
  • Attention to detail with the ability to problem solve
  • Operate with a sense of teamwork


Timberline Manufacturing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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