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Customer Service Level Two Jobs in Charleston, SC

Field Technician Level 2

Charleston, SC · On-site

$18.50 - $25.25/hr

Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer ... Proven proficiency at the Technician II level through experience and knowledge of Telcordia ...

Field Technician Level 2

Charleston, SC · On-site

$18.50 - $25.25/hr

Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer ... Proven proficiency at the Technician II level through experience and knowledge of Telcordia ...

Customer Service II

North Charleston, SC · On-site

$15.25 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service II

North Charleston, SC · On-site

$15.25 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Level II Inspectors shall have all of the capabilities of a Level I Inspector. Additionally, a ... services, status as a protected veteran or spouse thereof, height, weight, marital or familial ...

Level II Inspectors shall have all of the capabilities of a Level I Inspector. Additionally, a ... services, status as a protected veteran or spouse thereof, height, weight, marital or familial ...

Level II Inspectors shall have all of the capabilities of a Level I Inspector. Additionally, a ... services, status as a protected veteran or spouse thereof, height, weight, marital or familial ...

Level II Inspectors shall have all of the capabilities of a Level I Inspector. Additionally, a ... services, status as a protected veteran or spouse thereof, height, weight, marital or familial ...

Level II Inspectors shall have all of the capabilities of a Level I Inspector. Additionally, a ... services, status as a protected veteran or spouse thereof, height, weight, marital or familial ...

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and ...

MSP Level 2 Technician

Charleston, SC · On-site

$18.82 - $28/hr

We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join ... The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and ...

Provide 24/7 on-call support for Level 2 computer network systems, responsible for troubleshooting ... Engineer and develop event-driven tracking services using technologies such as RabbitMQ to decouple ...

Provide 24/7 on-call support for Level 2 computer network systems, responsible for troubleshooting ... Engineer and develop event-driven tracking services using technologies such as RabbitMQ to decouple ...

... Practice as a Level II Inspector for the following disciplines VT, MT, PT, & UT. * Working ... Relentless Customer Focus * Convey Integrity, Trust, and Professionalism * Execute with Excellence ...

... Practice as a Level II Inspector for the following disciplines VT, MT, PT, & UT. * Working ... Relentless Customer Focus * Convey Integrity, Trust, and Professionalism * Execute with Excellence ...

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Customer Service Level Two information

See Charleston, SC salary details

$9

$17

$25

How much do customer service level two jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service level two in Charleston, SC is $17.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.57 per hour, depending on experience, location, and employer.

What are two jobs that require customer service skills?

Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.

What are popular job titles related to Customer Service Level Two jobs in Charleston, SC?

For Customer Service Level Two jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Customer Service Level Two jobs in Charleston, SC look for?

The top searched job categories for Customer Service Level Two jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Customer Service Level Two jobs?

Cities near Charleston, SC with the most Customer Service Level Two job openings:

Infographic showing various Customer Service Level Two job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,588 per year, or $17.6 per hour.

Field Technician Level 2

ADEX

Charleston, SC • On-site

$18.50 - $25.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Regional Travel Required Field Technician Level 2 - Job Description Job involves performing additions, removals, and modifications to telecommunications equipment and wiring without supervision, including analyzing job specifications, resolving drawing issues, and performing in-process and final quality inspections. Key duties include adding/removing common systems equipment and wiring connections on non-working equipment, performing circuit modifications, and potentially leading Skill Level 1 and 2 Installers. This level requires proficiency in preparing MOPs and JIMs, as well as adherence to GR-1275 standards for Central Office and network equipment installation. Responsibilities & Duties
  • Unsupervised Work: Perform additions, removals, and modifications to existing equipment and circuits without needing direct supervision or direction.
  • Equipment & Wiring: Add or remove common systems equipment, and add or remove wiring connections on non-working equipment.
  • Documentation & Problem-Solving: Analyze job specifications, drawings, and documentation to resolve problems and provide work assignments to lower-level installers.
  • Quality Control: Lead verification and continuity testing, perform in-process and final quality inspections, and mark or correct office record drawings.
  • Technical Proficiency: Be proficient in preparing detailed Method of Procedure (MOPs) documents and Job Information Memorandums (JIMs).
  • Quality Standards: Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer-specific standards.
Required Skills & Qualifications
  • Demonstrated Proficiency: Proven proficiency at the Technician II level through experience and knowledge of Telcordia standards, often demonstrated via customer or installation supplier requirements.
  • Leadership Potential: Capability to provide work assignments and lead lower-level installers (Skill Level 1 and 2).
  • Technical Knowledge:Solid understanding of telecommunications systems, electronics, and networking.
  • Problem-Solving: Strong problem-solving skills to diagnose issues and coordinate with teams.
  • Communication:Effective written and verbal communication skills.
  • Software Proficiency: Familiarity with relevant software, including Microsoft Office.
Key Differentiators from Skill Level 1
  • Independence: The primary difference is the ability to work and resolve problems independently without supervision.
  • Leadership: A Level 2 technician has the capacity to lead and provide guidance to Skill Level 1 technicians.
  • Advanced Documentation: Proficiency in preparing detailed MOPs and JIMs is a requirement at this level.
Work Environment
  • Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights.
  • Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.

ADEX logo

About ADEX

Sourced by ZipRecruiter

ADEX Corporation, based in Alpharetta, Georgia, US, is a leading name in the telecommunications industry. With an established reputation for delivering unmatched telecom solutions, the company specializes in designing, managing, and implementing crucial projects integral to the telecom industry. Built upon a strong foundation, ADEX has been in operation for over three decades, since its inception in 1993. A commitment to technological innovation, an unwavering focus on customer satisfaction, and a dedication to providing value-engineered solutions form the very core of ADEX's mission and values.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

1993

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