... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
Quick apply
... Service Desk Technician (Level I / Level II) to provide support to a ... Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
Level 2 Customer Support Specialist
Philadelphia, PA · On-site +1
$65K - $70K/yr
TransPerfect is the world's largest provider of language services and technology solutions for ... When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you ...
Level 2 Customer Support Specialist
Philadelphia, PA · On-site +1
$65K - $70K/yr
TransPerfect is the world's largest provider of language services and technology solutions for ... When a customer-reported problem cannot be resolved by TransPerfect's first-level support team, you ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective ... service, protected veteran status, or any other consideration protected by federal, state or local ...
NDT Level II
York, PA · On-site
$24.65 - $38.40/hr
... customer focus matter. Whether you're driving results in the office or making them happen on the ... We are currently searching for a 2nd shift NDE Level II Technician holding VT/MT/PT/RT ...
NDT Level II
York, PA · On-site
$24.65 - $38.40/hr
... customer focus matter. Whether you're driving results in the office or making them happen on the ... We are currently searching for a 2nd shift NDE Level II Technician holding VT/MT/PT/RT ...
Customer Service
Hershey, PA · On-site
$15.25 - $20.75/hr
... the industry just 2.5 percent annually. We focus on the training and retaining qualified ... Maintain a high level of product and process knowledge. * Educate internal/external customers on ...
Customer Service
Hershey, PA · On-site
$15.25 - $20.75/hr
... the industry just 2.5 percent annually. We focus on the training and retaining qualified ... Maintain a high level of product and process knowledge. * Educate internal/external customers on ...
Level 2 Customer Support Specialist Who We Are ... TransPerfect is the world's largest provider of language services and technology solutions for ...
Level 2 Customer Support Specialist Who We Are ... TransPerfect is the world's largest provider of language services and technology solutions for ...
Level 2 Customer Support Specialist Who We Are ... TransPerfect is the world's largest provider of language services and technology solutions for ...
Level 2 Customer Support Specialist Who We Are ... TransPerfect is the world's largest provider of language services and technology solutions for ...
Level II Technician
Kutztown, PA · On-site
$34K - $44K/yr
Overview The Level II Technician performs all aspects of MHE planned and unplanned maintenance ... Must have computer experience, good communication skills and good customer service skills. This ...
Level II Technician
Kutztown, PA · On-site
$34K - $44K/yr
Overview The Level II Technician performs all aspects of MHE planned and unplanned maintenance ... Must have computer experience, good communication skills and good customer service skills. This ...
Level II Technician
Hazleton, PA · On-site
$37K - $47K/yr
Overview The Level II Technician performs all aspects of MHE planned and unplanned maintenance ... Must have computer experience, good communication skills and good customer service skills. This ...
Level II Technician
Hazleton, PA · On-site
$37K - $47K/yr
Overview The Level II Technician performs all aspects of MHE planned and unplanned maintenance ... Must have computer experience, good communication skills and good customer service skills. This ...
customer service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
customer service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
customer service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
customer service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
Customer Service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
Customer Service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
Customer service II
Easton, PA · On-site
$13.75 - $19/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
Customer service II
Easton, PA · On-site
$13.75 - $19/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
Customer Service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
Customer Service II
Allentown, PA · On-site
$14.25 - $19.75/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... High level of integrity is required * Proficiency in basic math for cash accounting is required ...
NDT Level 2
Meadville, PA · On-site
Read through internal and customer procedures to become more familiar with codes and specifications ... Previous Level II Certification in MPI and/or FPI or experience in other NDT methods is preferred
NDT Level 2
Meadville, PA · On-site
Read through internal and customer procedures to become more familiar with codes and specifications ... Previous Level II Certification in MPI and/or FPI or experience in other NDT methods is preferred
Customer Service Level Two information
What are two jobs that require customer service skills?
Customer Service Level Two roles require strong communication and problem-solving skills to assist customers effectively. Other jobs that require customer service skills include retail associates and call center representatives, both of which involve interacting with customers regularly and addressing their needs efficiently.
What are popular job titles related to Customer Service Level Two jobs in Pennsylvania?
For Customer Service Level Two jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Customer Service Level Two jobs in Pennsylvania look for?
The top searched job categories for Customer Service Level Two jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Customer Service Level Two jobs?
Cities in Pennsylvania with the most Customer Service Level Two job openings:
Full-time
Re-posted 9 days ago
Job description
Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer in the Allenwood, PA, location. This is an exempt remote role.
Responsibilities Include:
Required Experience:
Required Education/Training:
Responsibilities Include:
- Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients, and workstation peripherals.
- Manage user accounts, passwords, permissions, and access requests in accordance with organizational security policies.
- Troubleshoot hardware, software, operating system, network connectivity, and peripheral device issues.
- Install, configure, and maintain workstation hardware, software applications, and operating systems.
- Ensure workstations remain compliant with approved configurations, security baselines, patches, and enterprise standards.
- Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.
- Diagnose user-reported issues, assign appropriate priorities, and escalate complex incidents to Level II or specialized support teams as required.
- Track ticket status, document troubleshooting steps, and communicate progress, resolutions, and issues to users and Service Desk management.
- Create and maintain Knowledge Base articles, troubleshooting guides, checklists, procedures, Service Level Agreements (SLAs), and end-user documentation.
- Collaborate with development teams to reproduce and validate issues in test environments and support operational configuration management activities.
- Assist with Windows Operating System deployment, imaging, configuration management, and workstation provisioning.
- Evaluate user requirements, workflows, and business processes to recommend effective information technology solutions.
- Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfaction
Required Experience:
- 2-4 years minimum Help Desk Administrtion experience.
- Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure.
- Demonstrate a wide degree of creativity and latitude as expected.
Required Education/Training:
- Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
- Certifications: CompTIA A+ certification or higher