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Customer Service Lead Jobs in Nevada (NOW HIRING)

Bliss Car Wash

Customer Service Lead

Las Vegas, NV · On-site

$15 - $18/hr

BLISS Car Wash Customer Service Lead (GSL): * $15 to $18 per hour plus commission. * $300 Sign on Bonus. Benefits: * $15.00 - $18.00 hourly pay plus commission. * $300 Sign-on Bonus. * Flexible ...

Bliss Car Wash

Customer Service Lead

Las Vegas, NV · On-site

$15 - $18/hr

About the Job BLISS Car Wash Customer Service Lead (GSL): * $15 to $18 per hour plus commission. * $300 Sign on Bonus. Benefits: * $15.00 - $18.00 hourly pay plus commission. * $300 Sign-on Bonus.

Dunn-Edwards

Customer Service Lead NV,

Las Vegas, NV · On-site

$18 - $22.50/hr

The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and executing store operations during scheduled shifts.

PetSmart

Retail Customer Service Lead

Las Vegas, NV · On-site

$14.45 - $23.76/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Las Vegas, NV · On-site

$15 - $18.25/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Las Vegas, NV

$15 - $18.25/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Las Vegas, NV

$15 - $18.25/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Las Vegas, NV · On-site

$15 - $18.25/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

PetSmart

Retail Customer Service Lead

Las Vegas, NV · On-site

$15 - $18.25/hr

Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture ...

Burberry

Service Lead

Las Vegas, NV · On-site

$15.50 - $20.25/hr

Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry ...

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Customer Service Lead information

See Nevada salary details

$9

$22

$42

How much do customer service lead jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service lead in Nevada is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service lead?

To thrive as a Customer Service Lead, you need strong problem-solving abilities, leadership experience, and a background in customer service, often supported by a relevant degree or equivalent experience. Familiarity with customer relationship management (CRM) software, call center systems, and data analysis tools is typically required. Excellent communication, conflict resolution, and team motivation skills help you stand out in this role. These skills are crucial for ensuring high team performance, customer satisfaction, and the effective resolution of complex service issues.

How does a customer service lead typically support and motivate their team during high-volume periods?

A Customer Service Lead plays a crucial role in managing team morale and efficiency, especially during peak times. They provide real-time guidance, help resolve complex customer issues, and may reassign tasks to balance workloads. Regular check-ins, clear communication, and recognition of team achievements help maintain motivation. Leads also ensure their team has access to necessary resources and training to handle increased demand effectively.

What is a customer service lead?

A customer service lead is a supervisory role responsible for overseeing customer service representatives, ensuring quality support, and resolving escalated issues. They often train staff, monitor performance metrics, and use tools like CRM software to improve customer satisfaction.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President of Customer Service, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and a deep understanding of customer relations and organizational objectives.
More about Customer Service Lead jobs

What cities in Nevada are hiring for Customer Service Lead jobs?

Cities in Nevada with the most Customer Service Lead job openings:

Customer Service Lead jobs near you
Infographic showing various Customer Service Lead job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,858 per year, or $22 per hour.

Customer Service Lead

Henderson, NV • On-site

Serenity Mental Health Centers
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about Serenity Mental Health Centersexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Customer Service Lead 

Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team. 

At Serenity, we're building high-impact teams and transforming the way people experience well-being.  

You Know How to Serve. We'll Teach You How to Guide. 

We're not looking for industry-specific experience-we're looking for impactful, service-minded leaders who can connect, inspire, and guide others. If you're driven to help people and skilled at having meaningful conversations, we'll provide the training and support you need. 

The Role: Customer Service Lead 

As a Customer Service Lead, you'll help individuals take meaningful steps forward on their personal journeys. You'll provide guidance, ensure they understand their options, and support them throughout the process. You'll also lead by example, fostering a culture of trust and exceptional service within your team. 

If you're ready to take your customer service leadership to a mission-driven role, this is your opportunity. 

What You'll Do 

  • Build strong, supportive relationships with individuals beginning their journey 
  • Educate and guide them to take the next steps toward their goals 
  • Address concerns with patience and confidence, ensuring progress 
  • Model excellent service and communication for your team 
  • Be adaptable and step into other roles when needed to support the team 

What You Need 

  • High School Diploma or GED 
  • 3+ years of full-time customer service experience (ideally in leadership roles) 
  • Leadership experience or a natural ability to guide and motivate others 
  • Excellent communication, problem-solving, and emotional intelligence skills 
  • Ability to remain calm and effective under pressure 
  • Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring is a strong plus 

Why You'll Love Working Here 

  • Fulfillment - Make a real impact by helping others achieve their goals 
  • Career Growth - We promote from within and offer plenty of room to advance 
  • Competitive Pay 
  • Excellent Benefits - 90% coverage for medical, dental, and vision 
  • 401(k) - Invest in your future with us 
  • Paid Time Off - 10 PTO days (15 after your first year) + 10 paid holidays for rest and renewal 

Who We Are 
We use advanced technology to improve well-being and offer hope when traditional approaches haven't worked. Our people-first philosophy drives meaningful results, and we're changing lives every day. 

We are an Equal Opportunity Employer. If you're qualified, we want you on our team. This position is contingent upon successful completion of a background check and drug screening upon hire.

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