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Customer Service Interpreter Jobs (NOW HIRING)

Dayton Area School Consortium

Interpreter

Dayton, OH · On-site

Interpreters are also responsible for voicing for students when necessary. All important aspects of ... Culture, Commitment, Communication, Collaboration, and Customer Service to nurture the young minds ...

HHC

Haitian-Creole Interpreter

Indianapolis, IN

$21 - $27.75/hr

FLSA Status Non-Exempt Job Role Summary The Haitian/Creole Medical Interpreter provides interpreting services to all Haitian/Creole-speaking customers and patients within the Eskenazi Health system.

TransPerfect

Customer Service Representative

El Paso, TX · Remote

$14.50 - $19.75/hr

Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ... TRI offers services in over 170 languages and employs industry-specialized interpreters screened ...

TransPerfect

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

Our Customer Service Representatives are enthusiastic and motivated. We are a team, working ... TRI offers services in over 170 languages and employs industry-specialized interpreters screened ...

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Customer Service Interpreter information

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How much do customer service interpreter jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service interpreter in the United States is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $27.40 per hour, depending on experience, location, and employer.

How much is an interpreter paid per hour?

Customer service interpreters typically earn between $15 and $30 per hour, depending on experience, language pair, and whether they work as freelancers or for agencies. Certified interpreters or those with specialized skills may command higher rates, especially for in-demand languages or complex assignments.

What are the key skills and qualifications needed to thrive as a Customer Service Interpreter, and why are they important?

To thrive as a Customer Service Interpreter, you need fluency in at least two languages, excellent listening skills, and a strong understanding of customer service principles, often supported by relevant certifications. Familiarity with telephone or video interpreting platforms, customer relationship management (CRM) systems, and interpreting protocols is typically required. Outstanding interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure distinguish top performers in this role. These skills ensure accurate communication, foster positive customer experiences, and support effective problem resolution across language barriers.

What is the highest paying interpreter job?

The highest paying interpreter jobs are often in specialized fields such as medical, legal, or conference interpreting, with freelance or agency-based interpreters earning higher rates. Certified interpreters with rare language skills and extensive experience can command six-figure annual incomes, especially when working in high-demand industries or on complex assignments.

What is a Customer Service Interpreter?

A Customer Service Interpreter is a professional who facilitates communication between customers and service representatives when there is a language barrier. They translate spoken or written information in real-time, ensuring that both parties understand each other clearly. This role is essential in industries with diverse clientele, such as healthcare, finance, or retail. Customer Service Interpreters help improve customer satisfaction by making services more accessible to non-native speakers.

What is the highest paying interpreter?

The highest paying interpreters are often those with specialized skills, such as legal or medical interpreters, or those who work in high-demand languages like Arabic, Mandarin, or Japanese. Certified interpreters with extensive experience and fluency in rare or complex languages tend to earn higher salaries, especially when working for government agencies, law firms, or in private consulting roles.

What are some common challenges faced by Customer Service Interpreters, and how can they be managed effectively?

Customer Service Interpreters often encounter challenges such as managing fast-paced conversations, dealing with technical or industry-specific terminology, and handling emotionally charged situations. To manage these effectively, interpreters should continuously expand their vocabulary in both languages, stay updated with common terms used in the industry they support, and practice active listening skills. Regular training and debriefing sessions also help interpreters process difficult calls and maintain a high standard of professionalism. Collaborating closely with customer service teams ensures smooth communication and a unified approach to customer concerns.

How to get hired as an interpreter?

To get hired as a customer service interpreter, candidates should develop fluency in at least two languages, obtain relevant certifications such as the Certified Medical Interpreter or Certified Interpreter credential, and gain experience through internships or volunteer work. Strong communication skills, cultural competence, and familiarity with interpretation tools or platforms are also important for employment in this field.

What is the difference between Customer Service Interpreter vs Customer Support Specialist?

AspectCustomer Service InterpreterCustomer Support Specialist
CredentialsLanguage proficiency, interpretation certificationsTechnical knowledge, customer service skills
Work EnvironmentCall centers, in-person settings, hospitalsCall centers, online chat, in-person
Employer & IndustryHealthcare, government, retailTechnology, retail, telecom
Search & Comparison IntentLanguage interpretation, bilingual customer serviceTechnical support, customer service roles

Customer Service Interpreters focus on bridging language gaps in customer interactions, requiring language proficiency and interpretation skills. Customer Support Specialists handle technical or product-related inquiries, emphasizing customer service and problem-solving skills. While both roles involve assisting customers, their core functions and required skills differ significantly.

More about Customer Service Interpreter jobs
What job categories do people searching Customer Service Interpreter jobs look for? The top searched job categories for Customer Service Interpreter jobs are:
Customer Service Interpreter jobs near you
Infographic showing various Customer Service Interpreter job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,191 per year, or $24.6 per hour.

Bilingual Customer Service Agent (Chinese)

TBI Airport Management

Atlanta, GA • On-site

$21/hr

Full-time

Posted 17 days ago

Job description

Job Type
Full-time
Description
General Responsibilities:
The role of the International Services Interpreter is to provide the highest level of interpretation and translation services to passengers, the public, employees and federal agents within International Complex. The International Services Interpreter will assist federal agents during routine inspection of international passengers. International Services Interpreters are also available to explain Federal Inspection procedures to international passengers and assist them with their travel documents. Translation/interpretation of correspondence, signs and literature pertaining to the airport and passenger information is also required. More in-depth translation and assistance may be necessary for complex deportation or prosecution cases conducted by U.S. Immigration and Customs Enforcement agents. International Services Interpreters encourage maximum utilization of the Federal Inspection area by creating a dependable and efficient communication system catering to passengers, airport tenants and federal agents. International Services Interpreters staff the Passenger Information Counters in the International Complex delivering excellent customer service to all members of the travelling public. More specifically, duties may include operating a public address system, answering telephones, responding to passenger inquiries regarding domestic and international flights, airport facilities, ground transportation, hotels and local attractions.
Major Responsibilities and Functions:
  • Provide translation assistance to federal agents during the routine inspection of international passengers.
  • Interpret during complex deportation and prosecution cases conducted at the airport.
  • Provide airport, airline and tourist information when possible, in English and Spanish, as required in different areas of the airport.
  • Provide assistance to incoming international passengers with Automated Passport Control Kiosk.
  • Reflect an excellent public relations image and maintain high standard of service by providing accurate, current and complete information.
  • Offer translation services to Airport tenants and visitors.
  • Operate a public address system announcing arriving and departing flights. Interpreters are also required to assess the validity of paging requests and page individuals throughout the Concourse.
  • Provide information and assistance to employees and visitors in all areas of the International and/or Domestic Concourses.
  • Other duties as assigned.
Requirements
Physical Effort:
Majority of time will be walking the Arrivals and Departures levels assisting airline and airport employees, federal agents and passengers with information regarding the Federal Inspection process, arriving and departing flights and tourist information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for an extended period of time is required throughout the course of daily activities. May be required to work on a computer, in addition to doing paperwork.
Mental Effort:
Position involves sensitive encounters with passengers, airline employees and federal agents and requires a sense of responsibility to provide the most accurate interpretation services and information. Required to explain complex federal laws and procedures to international passengers. Translate difficult deportation and prosecution cases under time sensitive conditions. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanor under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs, including individuals with disabilities.
Requirements
Qualifications:
  • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • College degree preferred.
  • Ability to communicate effectively in English and Chinese to include written and verbal communication in both languages. Demonstrated skill in effective written communication in at least one foreign language.
  • Will be required to provide written and verbal communication testing in both languages during the interview process.
  • Ability to establish and maintain good working relationships with other TBI employees, airline employees and federal agents.
  • Prior experience interpreting/translating in a professional environment preferred.

Salary Description
$21/hr

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