Industry/Sector Not Applicable Specialism Customer Management Level Intern/Trainee & Summary The Opportunity As a Management Consulting - Sales, Service and Marketing Intern, you will engage with ...
Industry/Sector Not Applicable Specialism Customer Management Level Intern/Trainee & Summary The Opportunity As a Management Consulting - Sales, Service and Marketing Intern, you will engage with ...
Transfer Pricing - Intern - Summer 2027
$29.25 - $48/hr
Accounting, Economics, Finance - At least a 3.0 overall GPA - Client service intern positions are ... or customer information, handling proprietary assets, or collaborating closely with team members.
Transfer Pricing - Intern - Summer 2027
$29.25 - $48/hr
Accounting, Economics, Finance - At least a 3.0 overall GPA - Client service intern positions are ... or customer information, handling proprietary assets, or collaborating closely with team members.
Connected Physical Products Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Connected Physical Products Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals - Valuation Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals - Valuation Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
New
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
New
Boston - Tax - Intern - Winter 2027
$29.25 - $48/hr
In this role at PwC, you will engage with our General Tax Consulting services, providing ... or customer information, handling proprietary assets, or collaborating closely with team members.
Boston - Tax - Intern - Winter 2027
$29.25 - $48/hr
In this role at PwC, you will engage with our General Tax Consulting services, providing ... or customer information, handling proprietary assets, or collaborating closely with team members.
... services. Within our Management Consulting practice, you will focus on analyzing client needs ... or customer information, handling proprietary assets, or collaborating closely with team members.
... services. Within our Management Consulting practice, you will focus on analyzing client needs ... or customer information, handling proprietary assets, or collaborating closely with team members.
Cybersecurity Consulting Intern - Summer 2027
Boston, MA · On-site
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Cybersecurity Consulting Intern - Summer 2027
Boston, MA · On-site
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals - Diligence Analytics Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals - Diligence Analytics Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Technology Consulting - Intern - Summer 2027
Boston, MA · On-site
$29.25 - $48/hr
... Client service Intern positions are entry-level roles intended for job seekers who are in their ... or customer information, handling proprietary assets, or collaborating closely with team members.
Technology Consulting - Intern - Summer 2027
Boston, MA · On-site
$29.25 - $48/hr
... Client service Intern positions are entry-level roles intended for job seekers who are in their ... or customer information, handling proprietary assets, or collaborating closely with team members.
Boston - Audit - Intern - Winter 2027
$29.25 - $48/hr
... service intern positions are considered entry-level roles. Candidates are typically in their third ... or customer information, handling proprietary assets, or collaborating closely with team members.
Boston - Audit - Intern - Winter 2027
$29.25 - $48/hr
... service intern positions are considered entry-level roles. Candidates are typically in their third ... or customer information, handling proprietary assets, or collaborating closely with team members.
Responsibilities - Supporting teams in delivering financial market assurance services ... or customer information, handling proprietary assets, or collaborating closely with team members.
Responsibilities - Supporting teams in delivering financial market assurance services ... or customer information, handling proprietary assets, or collaborating closely with team members.
Risk Consulting Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Risk Consulting Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Responsibilities - Supporting teams in delivering comprehensive deal advisory services, focusing on ... or customer information, handling proprietary assets, or collaborating closely with team members.
Responsibilities - Supporting teams in delivering comprehensive deal advisory services, focusing on ... or customer information, handling proprietary assets, or collaborating closely with team members.
In this role at PwC, you will engage with our General Tax Consulting services, providing ... or customer information, handling proprietary assets, or collaborating closely with team members.
In this role at PwC, you will engage with our General Tax Consulting services, providing ... or customer information, handling proprietary assets, or collaborating closely with team members.
Boston - Tax - Intern - Winter 2028 - Destination CPA
Boston, MA · On-site
$29.25 - $48/hr
In this role at PwC, you will engage with our General Tax Consulting services, providing ... or customer information, handling proprietary assets, or collaborating closely with team members.
Boston - Tax - Intern - Winter 2028 - Destination CPA
Boston, MA · On-site
$29.25 - $48/hr
In this role at PwC, you will engage with our General Tax Consulting services, providing ... or customer information, handling proprietary assets, or collaborating closely with team members.
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
New
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
New
Deals - DTDS - Analytics Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals - DTDS - Analytics Intern - Summer 2027
$29.25 - $48/hr
Client service interns typically join us during the winter/spring or summer prior to their intended ... or customer information, handling proprietary assets, or collaborating closely with team members.
Strategy& Strategy Consulting Intern - Summer 2027
$29.25 - $48/hr
... service intern positions are considered entry-level roles. Candidates are typically in their third ... or customer information, handling proprietary assets, or collaborating closely with team members.
Strategy& Strategy Consulting Intern - Summer 2027
$29.25 - $48/hr
... service intern positions are considered entry-level roles. Candidates are typically in their third ... or customer information, handling proprietary assets, or collaborating closely with team members.
... service intern positions are considered entry-level roles. Candidates are typically in their third ... or customer information, handling proprietary assets, or collaborating closely with team members.
... service intern positions are considered entry-level roles. Candidates are typically in their third ... or customer information, handling proprietary assets, or collaborating closely with team members.
Customer Service Intern information
What are the key skills and qualifications needed to thrive as a customer service intern?
To thrive as a Customer Service Intern, you need strong communication skills, basic problem-solving abilities, and a high school diploma or current enrollment in a related degree program. Familiarity with customer relationship management (CRM) software and office productivity tools is often expected. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities are crucial for effectively resolving customer issues, building rapport, and contributing to a positive brand experience.
What types of training and support can a customer service intern expect during their internship?
Customer Service Interns typically receive structured onboarding and ongoing training designed to build product knowledge, communication skills, and familiarity with company systems. They often participate in shadowing experienced team members, handling supervised customer interactions, and receiving feedback from mentors or supervisors. Regular check-ins, team meetings, and access to knowledge bases help interns overcome challenges and gradually take on more responsibility. This supportive environment ensures interns can confidently assist customers while developing valuable professional skills for future roles.
What does a customer service intern do?
A customer service intern assists with handling customer inquiries, resolving issues, and providing information about products or services. They often support the customer service team by using communication tools like phone, email, or chat and may gain experience in problem-solving and communication skills during their internship.
What are the most commonly searched types of Customer Service jobs in Lawrence, MA?
The most popular types of Customer Service jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Customer Service Intern jobs?
Cities near Lawrence, MA with the most Customer Service Intern job openings:
Management Consulting - Sales, Service and Marketing Intern - Summer 2027
Boston, MA
$29.25 - $48/hr
Full-time
Posted 7 days ago
Key responsibilities
Supporting teams in delivering customer-centric strategies to enhance client experiences
Participating in projects focused on improving customer engagement and loyalty
Assisting in the design and implementation of customer experience (CX) strategies
Job description
Industry/Sector
Not ApplicableSpecialism
CustomerManagement Level
Intern/TraineeJob Description & Summary
The OpportunityAs a Management Consulting - Sales, Service and Marketing Intern, you will engage with clients to enhance their customer experiences and drive loyalty through strategic initiatives. Within our Advisory practice, you will support teams in delivering innovative solutions that align with client needs and business objectives. This role offers a unique chance to immerse yourself in customer-centric strategies, gaining exposure to diverse industries and learning how to optimize customer outcomes.
As an Intern, you will focus on learning and gaining exposure to PwC's methodologies. You will support teams by participating in projects, conducting research, and performing basic tasks that contribute to the team's success. This role emphasizes the importance of adopting a learning mindset, actively listening, and appreciating diverse perspectives to develop your potential.
In this role, you will have the opportunity to observe and contribute to projects that enhance customer engagement and satisfaction. You will be encouraged to ask questions, take initiative, and produce quality work that adds value for our clients. This experience will help you build your personal brand and pave the way for future opportunities within the firm.
Responsibilities
- Supporting teams in delivering customer-centric strategies to enhance client experiences
- Participating in projects focused on improving customer engagement and loyalty
- Assisting in the design and implementation of customer experience (CX) strategies
- Conducting customer journey analysis to identify opportunities for service improvement
- Engaging in business process improvement initiatives to optimize client interactions
- Collaborating with team members to manage customer data and feedback effectively
- Observing and learning from experienced consultants to develop personal skills
- Applying active listening and communication skills to contribute to team discussions
- Gathering and analyzing data to support customer relationship management efforts
- Contributing to the development of customer satisfaction surveys and analysis
What You Must Have
- Currently pursuing or have completed a Bachelor's degree
- Client service intern positions are entry-level and job seekers are traditionally either in their 3rd year of a 4 year degree program or in the 4th year of a 5 year program. Client service interns typically join us during the winter/spring or summer prior to their intended graduation year
What Sets You Apart
- Preference for at least one of the following fields of study: Business Administration, Business Management, Business Analytics, Statistics, Economics, Industrial Engineering & Business, Process Engineering & Business, Marketing Technology, Marketing strategy, Finance, Mathematics
- Preferred cumulative GPA: 3.3
- Preferred major GPA: 3.3
- Leveraging AI to create efficiencies, innovate ways of working and deliver distinctive outcomes
- Demonstrating enthusiasm for customer-centric strategies and enhancing customer experiences
- Participating in projects focused on customer engagement and loyalty
- Supporting teams in analyzing customer journey and satisfaction metrics
Travel Requirements
Up to 80%Job Posting End Date
September 26, 2026The salary range for this position is: $29.25 - $48.00. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.