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Customer Service Insurance Jobs in Reno, NV (NOW HIRING)

DR Horton, Inc.

Customer Service Tech

Reno, NV · On-site

$17.25 - $23.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple ...

DR Horton

Customer Service Tech

Reno, NV · On-site

$17.25 - $23.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple ...

D.R. Horton, Inc

Customer Service Tech

Reno, NV

$17.25 - $23.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will ... Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple ...

Savers/Value Village

Customer Service Associate

Reno, NV

$14.50 - $20/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking ...

Dollartree

Customer service 1

Reno, NV · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Savers Value Village

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking ...

Aston Carter

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

Customer Service Representative The Customer Service Representative plays a pivotal role in ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Aston Carter

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

Customer Service Representative The Customer Service Representative plays a pivotal role in ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

EZCorp, Inc.

Retail Customer Service

Reno, NV · On-site

$14.50 - $16.50/hr

Free Health Insurance * * Competitive Wages * Monthly UNCAPPED Bonus Potential Paid on Store and ... As part of our customer service team in our stores, you will provide a friendly, courteous, and ...

Dollartree

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer Service Associate

Reno, NV · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

Dollar Tree

Customer service 1

Reno, NV · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...

EZCORP

Retail Customer Service

Reno, NV

$14.50 - $16.50/hr

Free Health Insurance * * Competitive Wages * Monthly UNCAPPED Bonus Potential Paid on Store and ... As part of our customer service team in our stores, you will provide a friendly, courteous, and ...

Surge Staffing

Customer Service Representative

Reno, NV · On-site

$20/hr

Job Summary We are seeking a detail-oriented Customer Service Representative to join our manufacturing team in Reno, NV. In this role, you will serve as the primary point of contact for customers by ...

Arizona Tile

Customer Service Rep

Reno, NV · On-site

$16 - $21.75/hr

We offer high-quality products and unparalleled service to our customers across the West Coast. With 800+ employees in over 10 states, our success comes from the founding concept that goodwill toward ...

Bobby Pages Dry Cleaners

Be Seen First

Customer Service Representative

Sparks, NV · On-site

$13 - $15/hr

Customer Service Representative Duties/Responsibilities: -Enjoy chatting with your customer while handling drop-off and pick-up of customers' textiles, from chic clothing to snuggly bedding. - Keep ...

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All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Reno, NV

Customer Service Insurance information

See Reno, NV salary details

$9

$18

$26

How much do customer service insurance jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer service insurance in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What are Customer Service Insurance representatives?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a Customer Service Insurance representative, and why are they important?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service representatives in the insurance industry, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What are the most commonly searched types of Customer Service Insurance jobs in Reno, NV? The most popular types of Customer Service Insurance jobs in Reno, NV are:
What are popular job titles related to Customer Service Insurance jobs in Reno, NV? For Customer Service Insurance jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Service Insurance jobs in Reno, NV look for? The top searched job categories for Customer Service Insurance jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Service Insurance jobs? Cities near Reno, NV with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Reno, NV as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.
Customer Service Tech

Customer Service Tech

DR Horton, Inc.

Reno, NV • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

36th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for an Customer Service Technician. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Evaluates homeowner repair issues to determine if they are warrantable items
  • Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
  • Schedules and manages subcontractors to make designated warranty repairs
  • Ensure all repairs are completed within compliance standards
  • Certifies warranty work is completed within contractor obligations
  • Develop and maintain good rapport with subcontractors and homeowners
  • Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
  • Processes charge-back documentation and invoices
  • Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to work overtime
  • Ability to travel overnight

Education and/or Experience
  • High school diploma or general education degree (GED)
  • Must have a vehicle capable of carrying supplies, valid driver's license and be willing to drive among designated communities in daytime and nighttime
  • Excel in effective and positive communications
  • Work effectively in high pressure situations
  • Ability to work independently and be productive without supervision
  • Ability to provide a systematic approach in carrying out assignments
  • Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop
  • Proficiency with MS Office and email
  • Ability to lift and/or move up to 50 pounds

Preferred Qualifications
  • Prior customer service experience a plus

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

Build YOUR future with D.R. Horton, America's Builder.#WeBuildPeopleToo

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