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Customer Service Insurance Jobs in Paramount, CA

AppleOne

Customer Service Rep - Insurance

Torrance, CA · On-site

$56K/yr

Personal Lines Insurance Customer Service Representative 📍 Torrance, CA 💰 $56,000/year + Benefits 🕒 Direct Hire Are you passionate about customer service and looking to build a long-term ...

New

GAMEZ INSURANCE

Be Seen First

INSURANCE AGENT OR CUSTOMER SERVICE

Santa Ana, CA

$16.25 - $21.50/hr

NOW HIRING Must be strong organization skills and attention to detail Must be strong in Customer Service Skills Ability to answer phone calls

GAMEZ INSURANCE

Be Seen First

INSURANCE AGENT OR CUSTOMER SERVICE

Santa Ana, CA · On-site

$16.25 - $21.50/hr

NOW HIRING Must be strong organization skills and attention to detail Must be strong in Customer Service Skills Ability to answer phone calls

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Anaheim, CA · On-site

$100K/yr

We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

gpac

CSR - Commercial Insurance

Long Beach, CA · On-site

$46K - $63K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

New

gpac

CSR - Commercial Insurance

Orange, CA · On-site

$47K - $64K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

StaffMyAgency LLC

INSURANCE AGENT TRAINEE

Santa Ana, CA · On-site

$100K/yr

We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Base Pay + Commission! Responsibilities: * Provide quotes, pricing, and other ...

gpac

CSR - Commercial Insurance

Santa Ana, CA · On-site

$46K - $63K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

New

gpac

CSR - Commercial Insurance

Los Angeles, CA · On-site

$47K - $65K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

gpac

CSR - Commercial Insurance

West Covina, CA · On-site

$45K - $62K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

New

StaffMyAgency LLC

Insurance Agent Trainee

Burbank, CA · On-site

$55K - $90K/yr

We will provide full one on one training with sales, customer service, insurance knowledge and marketing techniques. Responsibilities: * Provide quotes, pricing, and other information to prospective ...

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Showing results 21-40

All JobsCustomer Service Insurance JobsCustomer Service Insurance Jobs in Paramount, CA

Customer Service Insurance information

See Paramount, CA salary details

$10

$19

$28

How much do customer service insurance jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service insurance in Paramount, CA is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $22.02 per hour, depending on experience, location, and employer.

What is a customer service insurance representative?

Customer Service Insurance representatives are professionals who assist policyholders and potential customers with inquiries related to insurance products, policy details, claims, billing, and coverage options. They serve as the primary point of contact between insurance companies and clients, helping to resolve issues, answer questions, and ensure customer satisfaction. These representatives may work for insurance agencies, brokers, or directly for insurance companies, and are often available via phone, email, or online chat.

What are the key skills and qualifications needed to thrive as a customer service insurance representative?

To thrive as a Customer Service Insurance representative, you need a solid understanding of insurance products, strong problem-solving abilities, and often a high school diploma or relevant certification. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes state-specific insurance licensing is typical. Outstanding communication, patience, and conflict resolution skills help you handle client inquiries and resolve issues effectively. These skills are crucial to building trust, ensuring customer satisfaction, and maintaining compliance in a regulated industry.

What is the difference between Customer Service Insurance vs Insurance Claims Specialist?

AspectCustomer Service InsuranceInsurance Claims Specialist
Required CredentialsHigh school diploma; insurance-related certificationsHigh school diploma; claims processing certifications
Work EnvironmentOffice, call centers, customer support centersOffice, claims processing departments
Employer & Industry UsageInsurance companies, agenciesInsurance companies, third-party claims firms
Common Search & ComparisonCustomer support roles in insuranceClaims processing and adjustment roles

Customer Service Insurance focuses on assisting clients with policy inquiries, billing, and general support. Insurance Claims Specialists handle the evaluation and processing of claims after incidents. While both roles require insurance knowledge and customer interaction, Claims Specialists are more involved in claims assessment and documentation, whereas Customer Service Insurance emphasizes ongoing client support.

What are some common challenges faced by customer service insurance representatives, and how can they overcome them?

Customer service representatives in the insurance sector often encounter challenges such as explaining complex policy details to clients, handling sensitive situations like claims or denials, and managing high call volumes. To overcome these, it's important to stay updated on product knowledge, practice empathetic communication, and utilize available support resources such as knowledge bases or team collaboration tools. Building strong problem-solving skills and seeking feedback from peers or supervisors can also help in navigating difficult interactions and improving overall service quality.
What job categories do people searching Customer Service Insurance jobs in Paramount, CA look for? The top searched job categories for Customer Service Insurance jobs in Paramount, CA are:
What cities near Paramount, CA are hiring for Customer Service Insurance jobs? Cities near Paramount, CA with the most Customer Service Insurance job openings:
Customer Service Insurance jobs near you
Infographic showing various Customer Service Insurance job openings in Paramount, CA as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,197 per year, or $19.8 per hour.

Customer Service Rep - Insurance

AppleOne

Torrance, CA • On-site

$56K/yr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Personal Lines Insurance Customer Service Representative
📍 Torrance, CA
💰 $56,000/year + Benefits
🕒 Direct Hire
Are you passionate about customer service and looking to build a long-term career in the insurance industry? We are seeking a Personal Lines Insurance Customer Service Representative to join a reputable agency serving a high-end client base in Torrance, CA.
This is an excellent opportunity for experienced customer service professionals who enjoy building relationships, solving problems, and delivering exceptional support. Bilingual Spanish candidates are highly preferred. If you already hold a Property & Casualty (P&C) License, that's a plus. If not, licensing assistance and reimbursement are available after hire.
Responsibilities
Build and maintain strong relationships with clients to promote retention and customer satisfaction.
Handle policy reviews, updates, endorsements, renewals, and changes.
Assist clients with questions regarding their insurance coverage and policies.
Process premium payments and update customer records.
Manage claims-related inquiries and provide ongoing support.
Issue insurance documentation, including Certificates of Insurance (COIs) and related forms.
Answer inbound calls, respond to client inquiries, and schedule appointments.
Follow up with clients to ensure satisfaction and identify additional service opportunities.
Maintain prompt and professional communication with clients at all times.


Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1007

Company Description

This company offers growth and a great group of people to work with.

AppleOne logo

About AppleOne

Sourced by ZipRecruiter

AppleOne is a renowned staffing service based in Glendale, California, USA. Positioned in the Human Resources industry, the company offers extensive staffing and recruiting solutions, such as temporary, full-time, and part-time placement, to companies across diverse industry sectors. The company was established by Bernie Howroyd in 1964, launching the business to aid others in finding excellent jobs and companies in finding excellent people.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Glendale, CA, US

Year founded

1964

View All AppleOne Jobs