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City of Lubbock

Water Quality Inspector

Lubbock, TX · On-site

$44K/yr

Obtain Customer Service Inspector License within 12 months of employment; Obtain Texas Irrigator License within 24 months of employment. Knowledge and Abilities Knowledge of: Water/wastewater systems;

BP Aero Services LLC

A&P Mechanic Inspector

Irving, TX · On-site

$59K - $78K/yr

The Inspector will confirm that the work order is completed and satisfies the Repairs or Inspections called out on the Customer Repair Order, including any required Service Bulletins or mandatory AD ...

City of Lubbock, TX

Water Quality Inspector

Lubbock, TX · On-site

$44K/yr

Obtain Customer Service Inspector License within 12 months of employment; Obtain Texas Irrigator License within 24 months of employment. Knowledge and Abilities Knowledge of: * Water/wastewater ...

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How much do customer service inspector jobs pay per month?

As of Sep 10, 2026, the average monthly pay for customer service inspector in the United States is $2,471.75, according to ZipRecruiter salary data. Most workers in this role earn between $2,000.00 and $2,791.67 per month, depending on experience, location, and employer.

What is a customer service inspector?

Customer Service Inspectors are professionals responsible for monitoring and evaluating the quality of customer service provided by an organization. They assess interactions between customers and staff, review service processes, and ensure compliance with company standards and regulations. Their goal is to identify areas for improvement, provide feedback, and help maintain high levels of customer satisfaction. Customer Service Inspectors may also handle customer complaints and assist in staff training to enhance service delivery.

What skills and qualifications are needed to thrive as a customer service inspector?

To thrive as a Customer Service Inspector, you need a strong background in customer service practices, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, reporting tools, and quality assurance systems is commonly required. Outstanding communication, problem-solving, and conflict-resolution skills help inspectors effectively address concerns and ensure service standards. These abilities are crucial for maintaining service quality, customer satisfaction, and continual process improvement.

What are common challenges faced by customer service inspectors, and how can they be addressed?

Customer Service Inspectors often encounter challenges such as handling difficult customer interactions, managing high volumes of service evaluations, and ensuring compliance with company standards. To address these issues, inspectors benefit from strong communication and conflict resolution skills, as well as a thorough understanding of company policies. Regular training and collaboration with team members help maintain consistency and improve service quality. Additionally, utilizing digital tools for tracking and reporting can streamline workflows and reduce administrative burdens.

What is the difference between Customer Service Inspector vs Customer Service Representative?

AspectCustomer Service InspectorCustomer Service Representative
Primary RoleInspect and evaluate customer service quality, ensuring compliance with standardsAssist customers, answer inquiries, and process transactions
Required CredentialsCustomer service experience, sometimes certifications in quality assuranceHigh school diploma or equivalent, customer service training
Work EnvironmentField inspections, client sites, or call centersCall centers, retail stores, or office settings
Industry UsageRetail, hospitality, service industriesRetail, telecom, banking, and other service sectors

While both roles involve customer interaction, Customer Service Inspectors focus on evaluating service quality and compliance, often requiring specific certifications and field inspections. Customer Service Representatives primarily handle direct customer interactions, providing support and information. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

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What states have the most Customer Service Inspector jobs?

States with the most job openings for Customer Service Inspector jobs include:

What are popular job titles related to Customer Service Inspector jobs?

For Customer Service Inspector jobs, the most frequently searched job titles are:

Customer Service Inspector jobs near you
Infographic showing various Customer Service Inspector job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $29,661 per year, or $14.3 per hour.

Water Quality Inspector

Lubbock, TX • On-site

City of Lubbock
Public Administration • 1 - 5K employees
Learn more about City of Lubbockexternal

$44K/yr

Full-time

Posted 6 days ago

Job description

Summary Plans, coordinates and implements the enforcement of state and local laws and regulations regarding the compliance, monitoring, and prevention of contamination and pollution of the public water supply. Determines contractor compliance with local irrigation and backflow ordinances at sites under construction. Essential Functions Monitor and perform on-site inspections and follow-up with all commercial and industrial facilities to determine and enforce compliance with all applicable regulations including backflow, cross-connection and irrigation; Investigate and respond to citizen complaints regarding backflow assemblies and cross-connections, incorrect installation of backflow assembly devices, and investigation of work being done without proper permits or licenses; Provide technical advice and inspection assistance to projects involving the planning, installation and operation of various types of commercial equipment which utilizes the public water supply; Prepare memos, letters and reports pertaining to all complaints and inspections; Register, certify and maintain a current list of all certified assembly testers.

Qualifications Completion of a high school diploma or GED with an additional three years experience in the operation and maintenance of water/wastewater systems and/or installation and maintenance of plumbing; or any combination of relevant education and experience which provides the following: Valid Current Driver's License Physical Exam Required Obtain Backflow Prevention Assembly Tester license within 6 months of employment; Obtain Class "C" Water License within 24 months of employment; Obtain Customer Service Inspector License within 12 months of employment; Obtain Texas Irrigator License within 24 months of employment. Knowledge and Abilities Knowledge of: Water/wastewater systems; Plumbing and piping; State and local laws and regulations governing public water systems; Methods and techniques of performing routine investigations and inspections. Ability to: Conduct and review inspections; Perform backflow tests as required; Conduct interviews and inspections with assembly testers to verify the accuracy of their inspections; Read and communicate effectively both orally and in writing; Achieve certification within specified time of hire; Deal effectively with the public in the tactful handling of investigations and enforcement activities; Maintain accurate records and reports suitable for presentation in court; Understand and interpret technical documents such as ordinances, statutes, policy manual, engineering drawings, plumbing plans, irrigation plans and blueprints.

Physical Requirements: 1. frequently lift up to 20 pounds and occasionally lift up to 50 pounds. 2.

ability to walk and stand during the shift. 3. frequently bend and kneel during the shift.

4. frequently flex upper trunk forward at the waist and partially at the knees. 5.coordinate eye, hand and foot movement in order to operate a vehicle and use gauges necsarry to perform backflow test.

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