Customer Service Inspector Jobs in Houston, TX (NOW HIRING)

POSITION OVERVIEW Applications accepted from: All Persons Interested Service Line/Section: Houston Permitting Center/Community Code Enforcement Reporting Location: Houston, TX. Workdays & Hours: Monday - Friday, 7:00am - 4:00pm * *Subject to change DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS Houston Public Works-Houston Permitting Center is looking for a Community Service Inspector within the Community Code Enforcement Division (CCE). CCE works to improve quality of life in Houston neighborhoods by reducing blight and substandard living conditions through city code inspections and enforcement.

CCE administers the city's dangerous building demolitions and public hearings. In addition, CCE conducts residential property code inspections and enforcement addressing the following issues: Overgrown lots Dangerous vacant buildings Nuisances on private property Materials & appliances stored in public view Junk motor vehicles & graffiti Prohibited Yard Parking The Community Service Inspector position performs inspections, enforcement of codes, ordinances and regulations. The candidate will have excellent communication and effective problem-solving skills to provide general information and customer assistance.

Must be friendly, professional, and attentive to the needs of both external and internal customers and provide resolution to customer concerns and/or questions. Maintain a positive and proactive approach to the guidelines and Division goals. Will collect data and requests from field investigations to process.

Prepares written records of proceedings and well as original correspondence to customers. May perform other duties as assigned. WORKING CONDITIONS This position routinely requires lifting of moderately heavy items, such as typewriters or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis.

There are routine discomforts from exposure to moderate heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. This is a Houston Public Works Emergency Management position at the Tier I Level.

MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED certificate and up to eighteen months of specialized education or training in a specific area or trade. EXPERIENCE REQUIREMENTS One year of experience related to customer service or an area of inspection to be performed is required. Depending on the area of specialty, the position may require the experience listed above to be journey level, received after completion of an apprenticeship program.

MINIMUM LICENSE REQUIREMENTS Requires a valid Texas driver's license and compliance with the City of Houston's policy on driving. (AP 2-2). PREFERENCES **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED: None However, the Department may administer a skill assessment evaluation

SAFETY IMPACT POSITION: Yes If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. Pay Grade - 16 APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting:http://agency.governmentjobs.com/houston/default.cfmor call 832-393-6015. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process

If you need special services or accommodations, call 832-393-6015. (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.