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Customer Service In Jobs in Springfield, IL (NOW HIRING)

Security Bank

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

As a CSR, you are expected to provide prompt and courteous service to external and internal clients ... Ability to confidently work with clients in the pursuit of sales prospecting; ability to interact ...

Humphrey's Market

Customer Service Clerk

Springfield, IL · On-site

$15.50 - $19/hr

This position offers an excellent opportunity for individuals who enjoy working in a fast-paced retail setting and are passionate about delivering exceptional customer service. Join us and contribute ...

Circle K

Customer Service Representative

Williamsville, IL · On-site

$20.25 - $27.50/hr

If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision ...

Towerloan

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance ... As a CSR, you'll play a key role in delivering exceptional customer service while building ...

Circle K Stores, Inc.

Customer Service Representative

IL · On-site

$15.75 - $21.50/hr

If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision ...

Circle K

Customer Service Representative

Divernon, IL

$15.75 - $21.50/hr

If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision ...

Circle K

Customer Service Representative

Divernon, IL · On-site

$15.75 - $21.50/hr

If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision ...

Tower Loan

Customer Service Representative

Springfield, IL · On-site

$15.75 - $21.50/hr

Customer Service Representative We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face ...

U-Haul

Customer Service Representative

Springfield, IL · On-site

$15 - $17/hr

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face ...

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Showing results 1-20

All JobsCustomer Service In JobsCustomer Service In Jobs in Springfield, IL

Customer Service In information

See Springfield, IL salary details

$9

$18

$26

How much do customer service in jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for customer service in in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without significant experience or working in high-paying industries. However, roles such as sales managers, real estate brokers, or entrepreneurs in online businesses can reach that income level without a degree, often requiring strong sales skills, business acumen, and sometimes certifications or licenses. High earnings in customer service are uncommon without advanced roles or additional income sources.

How can I make 2000 a week working from home?

Customer Service In roles can pay between $12 and $20 per hour, so earning $2000 weekly requires working approximately 100 hours at the higher end of the pay scale. To reach this income, some individuals take on multiple shifts, work for several companies, or pursue higher-paying positions that require advanced skills or certifications, such as technical support or specialized customer service roles.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. The role often involves working in call centers, retail, or online support environments and may require specific training or certifications.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account managers, or technical support managers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
What cities near Springfield, IL are hiring for Customer Service In jobs? Cities near Springfield, IL with the most Customer Service In job openings:
Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Springfield, IL as of June 2026, with employment types broken down into 53% Full Time, 37% Part Time, 1% Temporary, and 9% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.
Customer Service Associate

Customer Service Associate

Memorial Health

Springfield, IL • On-site

$16.50 - $24.82/hr

Full-time

Posted 16 days ago

Memorial Health rating

6.8

Company rating: 6.8 out of 10

Based on 171 frontline employees who took The Breakroom Quiz

485th of 875 rated healthcare providers

Job description

Min
USD $16.50/Hr.
Max
USD $24.82/Hr.
Overview
Performs a wide variety of customer service duties related to medical supplies, equipment, and products. Duties will be performed mainly in an office setting via fax or phone directly with customers, physician offices, facility case managers including hospitals and nursing homes.
Qualifications
Education:
• Graduation from high school, or the equivalency, is required.
Licensure/Certification/Registry:
•
Experience:
• Two or more years experience in a Customer Service setting, or comparable external experience in home medical equipment is required.
• Keyboarding and basic computer skills are required. Experienced with Microsoft office products including outlook, word and excel is also required.
Other Knowledge/Skills/Abilities:
• Demonstrates a willingness to learn governmental and private insurance plan eligibility requirements and allowable reimbursements.
• Familiarity with medical terminology, diagnosis (ICD-10 CM) coding and HCPCS coding is preferred.
• Possesses good customer relation skills, listening, interpersonal, and analytical skills, and telephone etiquette.
• Demonstrates the ability to multi-task while working on multiple responsibilities simultaneously.
• Demonstrated proactive problem solving skills.
Responsibilities
  1. Greets customers via phone and determines nature of inquiry. Assists customers with all product/service inquiries along with qualifications for specific services and products.
  1. Participate in assigned online and on-the-job training to learn basic medical terminology, product/equipment information, and insurance fundamentals.
  2. With assistance from other staff and manager, begins to develop knowledge of various medical products, equipment, supplies, and insurance coverage.
  1. Utilizes a variety of software systems to create/maintain electronic customer accounts. Documents and modifies customer, billing, and insurance information as required.
  1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
  • SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
  • COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
  • QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
  • EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
  1. Interprets doctors' orders received via fax for medical equipment; determines and conveys the appropriate selection to the customer based on prescription and current insurance coverage. In the absence of doctor's order(s), contacts medical providers to obtain dispensing approval and/or clarifies existing orders as needed.
  2. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
  3. Maintain an awareness of all promotions and advertisements.
  4. Provides product/equipment descriptions, usage, and coordinates the delivery or shipment.
  5. Contacts government payers along with private insurance carriers by phone or through the internet to determine insurance eligibility and verification of coverage for medical equipment and supplies.
  6. Prepares and/or receives payment through a credit card machine. Determines the applicable insurance coverage and collects customer co-payments at time services are rendered.
  7. Coordinates the delivery of medical equipment, supplies, and associated items at customer request or as business needs dictate (as required by work location).
  8. Conducts the necessary research to locate and price specialty items as needed.
  9. Identifies and explains situations to customers that require incurring out-of-pocket expense or possible insurance denial. Completes and files the required paperwork associated with these cases.
  10. Prepares work orders and coordinates their successful implementation with the appropriate internal and external resources.
  11. Rotates work settings (to include retail, office, phone, and/or hospital environments) as assigned by management or as otherwise required.
  12. Serves as a back-up for others, especially during times of special needs or staff absences.
  13. Provides training and educational experiences for lesser-experienced staff.
  14. May cross-train in other areas of intake as required covering business needs.
  15. Performs other related work as required or requested.

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