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Customer Service In Jobs in Naperville, IL (NOW HIRING)

QFS Services, Inc.

Customer Service

Willowbrook, IL · On-site

$20/hr

Customer Service Location: Willowbrook, IL 60527 Pay Rate: $20.00/hr Shift: 8am-5pm Monday -Friday ... Leveraging a personalized and consultative approach, this person will play a key role in driving ...

Integrity Trade Services

Customer Service

Frankfort, IL

$15.75 - $21.50/hr

Will ensure that all incoming customer sales orders are handled in a timely and accurate manner ... Administrative and Data Entry skills Why choose Integrity Trade Services? At ITS, we offer our ...

RENSA FILTRATION INC

Customer Service

Elk Grove Village, IL · On-site

$18 - $22/hr

Customer Service Supervisor Department: Customer Service FLSA: Non-Exempt Page Break Who is Rensa ... By investing in innovation and the people who drive it, we manufacture, market, and distribute best ...

LHH US

Customer Service

Des Plaines, IL

$50K - $62K/yr

Associate degree in a technical or related field preferred * 5+ years of customer service, order ... management, or related experience in a manufacturing environment preferred * Strong verbal and ...

LHH US

Customer Service

Des Plaines, IL · On-site

$50K - $62K/yr

Associate degree in a technical or related field preferred * 5+ years of customer service, order ... management, or related experience in a manufacturing environment preferred * Strong verbal and ...

Just In Time Staffing LLC

Be Seen First

Customer Service Representative

Arlington Heights, IL · On-site

$20 - $24/hr

Customer Service Representative - Spare Parts Location: Arlington Heights, IL Job Type: Direct Hire ... Resume / Interview / Authorized to work in the U.S. Our client provides businesses of all sizes ...

Just In Time Staffing LLC

Be Seen First

Customer Service Representative

Elgin, IL · On-site

$18 - $22/hr

Customer Service Rep (Temp To Hire) Pay: $18.00 - $22.00 depending on experience and knowledge ... High School Diploma or equivalent 1- 3 years' experience in the field or in a related area. (Level ...

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Showing results 1-20

All JobsCustomer Service In JobsCustomer Service In Jobs in Naperville, IL

Customer Service In information

See Naperville, IL salary details

$9

$18

$26

How much do customer service in jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service in in Naperville, IL is $18.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.87 per hour, depending on experience, location, and employer.

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What are 5 examples of customer service?

Customer service involves activities such as answering customer inquiries, resolving complaints, providing product information, processing orders, and offering technical support. Customer service representatives often communicate via phone, email, or chat and use tools like CRM software to assist customers effectively.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. Customer service representatives often work in call centers, retail, or online support environments and may need to follow company policies and procedures.

What types of customer service jobs are there?

Customer service jobs include roles such as call center representatives, retail associates, help desk agents, and support specialists. These positions often require communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software. They can be full-time, part-time, or remote, and may involve working in various industries such as retail, telecommunications, or healthcare.

What cities near Naperville, IL are hiring for Customer Service In jobs?

Cities near Naperville, IL with the most Customer Service In job openings:

Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Naperville, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,039 per year, or $18.8 per hour.

Customer Service

QFS Services, Inc.

Willowbrook, IL • On-site

$20/hr

Other

Re-posted 22 days ago

Job description

Job Position: Customer Service
Location: Willowbrook, IL 60527
Pay Rate: $20.00/hr
Shift: 8am-5pm Monday -Friday
Description: We are currently seeking a Customer Experience Specialist to provide exceptional customer service to our online customers. Serving as the primary point of contact for ecommerce customers, this person will be responsible for assisting shoppers on all offered service channels including but not limited to email, live chat, and phone. Common customer inquiries include questions/issues regarding product availability, garment sizing/fit, orders, shipping/delivery, payment, refunds, returns/exchanges, etc.
Leveraging a personalized and consultative approach, this person will play a key role in driving online sales and customer retention and will greatly contribute to our continued company growth. The ideal candidate is a customer-centric problem solver who has a positive attitude, excellent written and verbal communication skills, strong business acumen, and an entrepreneurial spirit.
Key Responsibilities
• Respond to, answer, and resolve all customer comments, inquiries, and concerns via email, chat, and phone
• Assist customers with orders, shipping/delivery, returns, website questions, product selection (sizing, fit, etc.), and other inbound inquiries. Provide customers with product recommendations, identifying cross-sell/up-sell opportunities when appropriate.
• Oversee the end-to-end online ordering and RMA process for the ecommerce channel
• Review/approve customer return requests; Process refunds/exchanges using Shopify and company ERP system
• Work closely with the fulfillment team on inventory and order-related issues, including quality control and quality assurance tasks
• Keep up to date on industry trends and identify ways to improve customer experience
• Document customer feedback to share with internal stakeholders
• Ensure website content is up-to-date, accurate, share feedback as needed
• Assist Ecommerce and warehouse teams with other related initiatives and activities as requested
Skills & Competencies
• Exceptional written and verbal communication skills; Able to communicate clearly, professionally, and with empathy.
• Ability to build rapport and form trusting relationships with customers and coworkers; exhibits a high degree of emotional intelligence
• Customer-oriented and solution-focused.
• Possesses sound judgment with keen critical-thinking and decision-making skills.
• Ability to multi-task and navigate ambiguous situations in a fast-paced environment.
• Positive attitude, motivated, self-starter with a bias for action
• Quick learner and able to adapt to new technologies and processes.
• Solid understanding of business operations and processes; Ability to understand and apply a broad knowledge of policies and procedures.
• Ability to be flexible and to work outside of normal business hours if necessary

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