Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
๐ฆธโโ๏ธ Join the Just In Time Home Service Heroes!
At Just In Time Heating, Air Conditioning & Plumbing, we believe every home deserves a hero โ and every hero team needs an incredible Customer Service Representative to answer the call.
Our CSRs are the first heroes our customers meet. When someoneโs furnace quits, a pipe bursts, or their AC stops working in the middle of summer, youโre the calm, confident voice that saves the day.
If you love helping people, thrive in a fast-paced environment, and enjoy being part of a team that truly makes a difference in the community, this could be the perfect role for you.
๐จ Your Mission
As a Customer Service Representative, you'll be the command center for our Home Service Heroes, helping customers get the fast, reliable help they need.
Your superpowers will include:
โญ Answering incoming calls and assisting customers with scheduling and service needs โญ Listening carefully and responding with empathy and solutions โญ Dispatching our technicians to save the day โญ Keeping detailed notes and accurate customer records โญ Communicating with team members to ensure every job runs smoothly โญ Creating a positive, memorable experience for every customer
๐ฆธ The Superpowers We're Looking For
โ Friendly and confident communication skills โ Ability to stay calm and organized in a fast-paced environment โ Strong attention to detail and accurate data entry โ Multitasking skills โ talk, type, and problem-solve like a pro โ Team-player mindset with a positive attitude โ Customer service experience preferred (but weโll train the right hero!)
โ Resourceful Hero Mindset โ able to use available tools, systems, and training resources to find answers and solutions before escalating to the team.
Why Join the Just In Time Heroes?
โจ Competitive pay and benefits โจ Growth and advancement opportunities โจ A fun, supportive team environment โจ A company that values its people and the community โจ The opportunity to make a real difference for families in our area every single day
At Just In Time, weโre more than a company โ weโre a team of local Home Service Heroes dedicated to helping our neighbors stay comfortable and stress-free.
๐ฃ Ready to Answer the Call?
If you're ready to bring your energy, positivity, and customer-first mindset to a team that truly values what you do, apply today and become part of the Just In Time Home Service Heroes!