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Customer Service In Jobs in Georgia (NOW HIRING)

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Customer Service | Full-Time

Customer Care Agent

Pembroke, GA · On-site

$14 - $18.75/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

TTEC

$15 - $20/hr

As a Greek-English Travel Customer Service Associate in support of Booking.com working on site in Athens, Greece, youll be a part of bringing humanity to business. #experienceTTEC Our purpose, team ...

TTEC

$15.50 - $21/hr

As a Dutch-English Customer Service Associate working Remotely in Greece in support of our Booking.com team, youll be a part of bringing humanity to business. #experienceTTEC Our purpose, team, and ...

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Customer Service In information

What is the difference between Customer Service In vs Customer Support Specialist?

AspectCustomer Service InCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma; technical certifications may be preferred
Work EnvironmentCall centers, retail, or office settingsCall centers, technical support centers, or online support platforms
Industry UsageRetail, hospitality, telecommunicationsIT, software, electronics
Common Search/ComparisonCustomer Service In vs Customer Support Specialist

Customer Service In primarily focuses on general customer interactions, often in retail or service industries, handling inquiries and complaints. Customer Support Specialists typically provide technical assistance, troubleshooting, and product support, often in tech-related fields. While both roles require strong communication skills, Customer Support Specialists usually need technical knowledge or certifications. The roles overlap in customer interaction but differ in technical complexity and work environment.

What are 5 examples of customer service?

Customer service involves activities such as answering customer inquiries, resolving complaints, providing product information, processing orders, and offering technical support. Customer service representatives often communicate via phone, email, or chat and use tools like CRM software to assist customers effectively.

What is customer service as a job?

Customer service as a job involves assisting customers by answering questions, resolving issues, and providing information about products or services. It typically requires good communication skills, patience, and familiarity with tools like customer relationship management (CRM) software. Customer service representatives often work in call centers, retail, or online support environments and may need to follow company policies and procedures.

What types of customer service jobs are there?

Customer service jobs include roles such as call center representatives, retail associates, help desk agents, and support specialists. These positions often require communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software. They can be full-time, part-time, or remote, and may involve working in various industries such as retail, telecommunications, or healthcare.

What cities in Georgia are hiring for Customer Service In jobs?

Cities in Georgia with the most Customer Service In job openings:

Customer Service In jobs near you
Infographic showing various Customer Service In job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Customer Service | Full-Time

Hinesville, GA • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Customer Service Representative

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a natural problem solver with a passion for helping others? We're looking for a Customer Service Representative to join our team and provide outstanding support to customers while representing some of the world's most recognizable brands. If you thrive in a fast-paced environment and enjoy making a difference, we want to hear from you!

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Key Responsibilities:
  • Engage with customers via inbound calls to understand and resolve their concerns.
  • Use internal systems and tools to manage accounts and process requests.
  • Identify opportunities to upsell or upgrade services using consultative sales techniques.
  • Clearly explain products, services, and procedures to customers.
  • Escalate unresolved or complex issues to the appropriate team or manager.
  • Ensure first-call resolution through effective communication and problem-solving.
Ideal Candidates for This Position Are Highly Motivated and Dedicated and Should Possess the Below Qualities:
  • Must be 18 years or older with a high school diploma or equivalent.
  • Strong written and verbal communication skills.
  • Ability to type 20+ words per minute accurately.
  • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
  • Dependable and punctual with a strong work ethic.
  • Skilled in troubleshooting, conflict resolution, and customer follow-up.
  • A customer-first mindset: empathetic, patient, and responsive.
  • Ability to multi-task, stay organized, and work independently.
  • Thrive in a fast-paced, team-oriented environment.
  • Excellent interpersonal skills and a collaborative spirit.
Compensation and Benefits That Fit Your Life

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

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